Best Western Plus Hotel Spring House

The hotel is in perfect location if you plan on visiting the Vatican. The meeting point for our tour was just around the corner 1-2 min walking. However it far from other attractions like Colosseo, Trevi fountain. Rome isn't an easily walkable city and we either had to use metro or take taxis. The metro around the city doesn't cover all of the key areas where popular attractions are located. The Ottaviano metro station is located several blocks away on the intersection of via Candia and via Ottaviano - about a 5-10 min walk. The hotel room is equipped with a laptop sized safe for passports and valuables. It has a full length mirror. Very good lighting. Bottled water was provided and refilled daily. The room was of a decent size, very comfortable and clean. A buffet breakfast was very reasonably and good value with variety for 10€ pp. We didn't plan on Breakfast but we did it as it better than other options close by. We also were surprised of the hotel menu as well with drinks, wine and food reasonably priced ( better value than some of the nearby bars and restaurants) which is a good option as we didnt want to go out on some evenings.

While the area is great for a vatican visit, it isn't in a popular touristy location somewhat secluded and could be a bit lonely in the night.

The contienental breakfast was amazing (including pencake and smootie) and the Ladies who makes the coffee helps with all. The gym is small with a running, nordic ski and bike, 2 multifunctional equipment. The rooms are clean and the hotel is not at a busy street so it was great to slepp with open window. Lovely hotel to stay in Rome.

The sauna is "free all to use" between 16.00-21.00 but it is not true becuase if somebody pays 10 euro can book the sauna for private use anytime.

Great location, 2 min walk to Vatican Museum and 5 min walk to Cipro metro station. All the staff were very helpful, from reception to breakfast room and cleaning. The breakfast was very good, lots of options. The room was clean, with very comfortable beds. There is a Todis supermarket around the corner if you need to stock up on water and snacks.

i stayed with my family for 9 nights.the rooms are clean and staff are so nice and helpfull.the first day in the bathroom water was only cold and we couldnt take a shower. i asked the reception and technican came and tried very much .Finaly Mr Ettore told me dont worry and changed my room as the same and problem solved. About the breakfast i checked the reviws befor traveling and many gust told "Amazing Breakfast",but i think it wasnt Amazing,Breakfast was very simpleand every day was the same.For example the boiled egg wasnt in the buffet and i asked every day ,But they brought me every day .My opinion is the breakfast was a normal ,Not bad ,not good. But the staff are very very nice and helpful.

I asked for the laundry and the guy asked me to put in laundry bag .I did and i gave to housekeeping in saturday.After two days i asked about the clothes and they told we have no laundry for your room .They told me we will try to find but unfortunatly they couldnt find and after 6 days i checked out on friday and they told if we found we will inform you by mail .

nice room and good breakfast and very close to the vatican

the uncollected trash and the bad smell that greets us when exiting the hotel

- Very good location, close to the Vatican (5 minutes to the museums, 15 minutes to St. Peter's Place by foot each) - Excellent breakfast with many savoury and sweet delicacies, and when we went to the general audience of Pope Francis, we ordered a breakfast to go the day before and we got big packages with food and drinks - Big room with balony, ambience light in the shower - Two small bottles od water every day in the fridge - In general stylish hotel and nice smell in the public areas - Friendly and helpful staff

Only two minor things: - There was only sweet stuff in the breakfast package to go - The colour change in the ambience light in the shower would look even better with a slower colour change

Extremely friendly and welcoming staff in the hotel. Especially ladies that are working around breakfast were so nice. Walking distance few minutes to metro Line A, and to main entrance to Vatican museums. Good breakfast buffet. Rooms very super clean. Super comfortable beds and pillows , I had very good sleep!!

Only one negative thing is that walls are bit thin and you can hear voices and moving chairs from room above or next to you. But during late night it was quite, I guess it all depends who sleeps in a rooms around you. Also when someone was closing a door in other rooms you can hear that too./ Bit annoying especially in the morning.

To be honest, ALL the staff from the reception staff and also the housekeeping to the bellboy are very friendly. The reception staff always welcome you with a smile and helps us when we ask for places to visit and make restaurant reservations which was sweet. The rooms are very clean and the AC is greattttt for italy's heat

I'd say tge biggest downside is the size of the rooms. It is a small hotel overall but the rooms are the smallest i've ever been in or maybe it's a european thing I'm not sure but they're so small. Also, if you book the hotel thinking that it is in the city center then it is not. It is only close to the vatican. The area is nice though with supermarket, shops and restaurants within walking distance.

I stay in hotels all over the world, literally. Including major international hotels. I can honestly say that this hotel in Rome was one of the best I’ve ever stayed in. The staff made us feel SO welcome, safe, looked after and cared for. Sara and Chiara especially. They remembered us by name. Regularly checked we were enjoying the stay. Called me immediately when we left a washbag behind. They made the stay magical. The hotel is clean, crisp, fresh, cosy, modern and comfortable. The terrace is stunning and the rooms are spacious and very nice to be in. The location by the Vatican is perfect and I can’t wait to return.

Location is ideal, walking distance to Vatican and public transportation for ease of access to other attractions. Family of 4 stayed comfortably in the quad room…I’ve stayed at other hotels in Rome where kids are given an uncomfortable pullout bed that takes up much needed floor space. The photo of the quad room at this hotel is exactly as it looks. Staff were amazing, very helpful and courteous. Special thanks to Simone for making our very late check-in smooth after a long day.

Not much to complain about.