Sofitel Dubai The Obelisk

everything about this property was PERFECT! the time we entered the hotel this was jaw dropping reception with huge celings and the most amazing chandeliers , this hotel is attached to the WAFI mall , incredible! accessible to the Metro Dubai healthcare city ( 5 min walk ) , Dubai Mall 10 mins drive away . The hotel rooms were super spacious with the upmost cleanliness! this hotel was super comfortable. the staff at this hotel were so professional, friendly, welcoming, polite and most of all very helpful - I would like to say a big thank you to ABHAY, SABINA, RODRICK,SAIF and all ( breakfast staff ) who went above and beyond to make all our mornings perfect , they remembered our breakfast order likes / dislikes , a special thanks to ABHAY for the extra care and remembering how I like my cappuccino! big thanks to all housekeeping staff ! the front of house staff to a brilliant job too, I would like to say a huge thanks to the shuttle driver MR ASAD Who was so so pleasant. professional at all times and drove us many times to the Dubai mall ( complimentary shuttle ) . thank you to all the Front of House staff - very helpful, welcoming 😃 I can say that we throughly enjoyed our stay here - we will definitely be back here again no doubt , we have recommended you to family & friends

what is their not to like ?!!

Still modern, impressive structure and design of the Egyptian and French themes

The billing system needs to be improved, was contacted separately to pay for the first room in advance or else I lose the booking overall. Needs to be a bit more friendly than having to put it as a conditional payment. Also offer more varieties of making cash payments via foreign currencies such as dollar. If paying by cash it is either by Dirhams or told to change dollars then come back.

Everything! from the front desk to the concierge and also house keeping who paid extra attention to our needs. Thank you for making my stay a comfortable one👍🏿

Nothing!!!

Everything. The staff were amazing, every worker greeted us with a smile. The decor and rooms were stunning, plenty of space for the kids to play. We loved breakfast every morning and one particular staff always went out of his way to help us and get our drinks, Satish. There are people that do their job and there are those that love their job and this shows in most of the staff at Sofitel. Shahnaz at kids club was amazing with our children so much so they did not want to leave. Our stay was beautifully finished with a lovely spa at Loccitane and the Bijou Patisserie afternoon tea did not fail expectations. We loved our lunches by the pool as did the kids.

All was perfect from the beginning to the end. For the breakfast I can recommand the obelisk egg ; the millesime club is also amazing ; you can eat and enjoy a great view on the city of Dubai you can also enjoy the afternoon tea and the « apéro chic » at the millesime club. thanks a lot to Joevenold who is really really nice. The pool and the Spa were also amazing. I can also recommand the afternoon tea at the «  bijouterie patisserie » ; we really enjoyed and special thanks to Romela who also is really really nice . We will surely come back thanks again to Romela of the « bijouterie patisserie » and Joevenold of the millesime club . You rock 👌🏽

This is my second visit to this luxury unique hotel it’s one of the most tourist attractions

room is very comfortable clean relaxing stuff is very kind specially MR : BARAKAT MR: NOURALDEEN MR:HERMAN big thanks for them all .. I love bijoux lounge very relaxing very calming and beautiful restaurant excellent lounge 51 spectacular and stunning view thank you so much everyone thank you so much softile hotel I truly recommend everyone to visit this unique luxury hotel .

I stayed in a one bedroom suite. It was perfect, the room was capacious and a lot of light. the breakfast was wonderful and delicious. The hotel provides a free valet parking. Many thanks to Khalil and Bahaa for their kindness abs hospitality to ensure a swift check in and check out.

nothing.

the staff the cleanliness of the room the way they deal with you is spectacular for sure I’ll be back nshalla

about the check out time we needed to extend our check out till 12:30 as it was at 12 and they hardly approved I can understand that because of the crawdness around that time but 30 min won’t harm anyone

The staff are fantastic, especially Madonna from Cairo, who went over and above to help us. Early check in and 4PM check-out. The room was very nice and the bed extremely comfortable- 5 stars.

No restaurants available or suitable for young children on a Saturday. The Brasserie is closed on Saturday. The Eastern fusion restaurant is closed until 7pm on Saturday. The Gastro pub ( The Nine) does not allow children in. The pool deck was open for light lunch, but it was over 40 degrees outside and although there is shade, there is no fans to assist with cooling- it was too hot for my 7 YO. The only option is to get room service. An exception was made for us to eat Room Service menu in the club lounge, but this is a glaring lack in service provision for children. It did not spoil our stay, but was very frustrating

The hotel is located in the old area of Dubai. Perfectly connected to the metro and roads. Connected to Wa-Fi mall. The staff is very friendly. Like the restaurant on the ground floor The Nine. The food is delicious. The room is very spacious and has such a big bath. The bed is very comfortable. Clean

Valet Parking is very slow.