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7.7

854 reviews

Cross Keys Hotel, Kelso

The Cross Keys Hotel, 36-37 The Square, Kelso, TD5 7HL, GB

Reservations:

+1-833-728-2041
7.7

854 reviews

Choose dates to view prices

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Cross Keys Hotel, Kelso
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From

$97

Call for great rates

+1-833-728-2041

Free parking

Pet Friendly

Free wifi

24-hour front desk

Non-smoking rooms

Bar

Fitness center

Elevator

Cross Keys Hotel, Kelso

Welcome to Cross Keys Hotel, located in the charming town of Kelso, United Kingdom. This three-star hotel is conveniently situated just 0.1mi from the city center, allowing you to easily explore all that Kelso has to offer. With 854 reviews, you can rest assured that you'll be in good hands during your stay.

The hotel offers comfortable and well-appointed rooms, complete with free toiletries, a bathtub, and a private bathroom. Start your day off right with a delicious breakfast, included in your stay. Take advantage of the hotel's amenities, such as free parking and complimentary Wi-Fi, ensuring a stress-free stay.

Whether you're looking to relax or stay active, Cross Keys Hotel has something for everyone. Unwind at the bar, work up a sweat in the fitness center, or enjoy a meal at the on-site restaurant. Golf enthusiasts can even take advantage of the hotel's golf course, available for an additional charge. With its prime location and excellent amenities, Cross Keys Hotel is the perfect choice for your stay in Kelso.

Please note that minimum prices start from $97.

If you're a food enthusiast, you're in luck because Cross Keys Hotel has an excellent on-site restaurant. Sit down and indulge in delicious meals at Restaurant #1, located within the hotel premises. Enjoy a variety of flavors and global cuisines prepared by expert chefs. Whether you're in the mood for a hearty breakfast, a leisurely lunch, or a romantic dinner, Restaurant #1 has you covered. With its cozy ambiance and friendly staff, it's the perfect place to satisfy your culinary cravings without having to venture far from your room.

At Cross Keys Hotel, we believe in providing our guests with utmost convenience, and that includes offering a wide range of payment options. We accept cash, Visa, American Express, Mastercard, Maestro, and Solo, making it easy for you to settle your bill hassle-free.

When it comes to accommodations, Cross Keys Hotel prides itself in providing a variety of room types to suit every traveler's needs. From the spacious and comfortable Family Two-Bedroom Suite, perfect for families or groups, to the cozy and intimate Single Room for solo travelers, we have something for everyone. Our Twin Rooms and Double Rooms are ideal for couples or friends traveling together, while our Classic Double Room and Superior Double Room offer an added touch of luxury and comfort. Whichever room you choose, you can expect a restful night's sleep in a well-appointed and thoughtfully designed space.

With its exceptional dining options, convenient payment methods, and a range of comfortable rooms, Cross Keys Hotel is the perfect choice for your stay in Kelso. Book your stay with us now and experience all that our charming hotel has to offer.

Closest airports

Edinburgh Airport

43.8mi

Newcastle International Airport

48.6mi

Most popular amenities

Free parking

Pet Friendly

Free wifi

24-hour front desk

Non-smoking rooms

Bar

Fitness center

Elevator

Room service

Restaurant

Upper floors accessible by elevator

Free toiletries

Bathtub

Private Bathroom

Rooms

Single Room

1 Twin Bed

130 sqft

Private Bathroom

Flat-screen TV

Upper floors accessible by elevator

Free toiletries

Welcome to our cozy Single Room, perfect for solo travelers. With its comfortable Twin bed, private bathroom, and modern amenities like a flat-screen TV, this room offers everything you need for a relaxing stay. Enjoy the convenience of an elevator and complimentary toiletries, making your visit hassle-free and enjoyable.

Twin Room

2 Twin Beds

215 sqft

Private Bathroom

Flat-screen TV

Upper floors accessible by elevator

Free toiletries

Welcome to our Twin Room, a cozy and stylish space perfect for two adults. Complete with two comfortable twin beds, a private bathroom, and a flat-screen TV, this room offers all the amenities you need for a relaxing stay. Enjoy the convenience of an elevator, free toiletries, and wake-up service, making your visit even more enjoyable.

Double Room

1 Double Bed

215 sqft

Private Bathroom

Flat-screen TV

Upper floors accessible by elevator

Free toiletries

Welcome to our cozy Double Room, perfect for a relaxing stay. With its spacious 215 sqft, comfortable Double bed, private bathroom, and modern amenities like a flat-screen TV, our room provides everything you need for a comfortable and enjoyable stay.

Classic Double Room

1 King Size Bed

1 Sofa Bed

215 sqft

Private Bathroom

Flat-screen TV

Upper floors accessible by elevator

Shower

Welcome to our Classic Double Room, a spacious 215 sqft haven. Relax in the comfort of a King size bed and enjoy the convenience of a private bathroom, flat-screen TV, and free toiletries.

Superior Double Room

1 Sofa Bed

1 Queen Size Bed

290 sqft

City view

Private Bathroom

Bathtub

Flat-screen TV

Experience the luxury and comfort of our Superior Double Room, featuring a spacious 291 sqft of stylish living space, a queen size bed, a city view, a private bathroom with a bathtub, and a flat-screen TV. The perfect choice for a romantic getaway or a relaxing stay.

Family Two-Bedroom Suite

2 Twin Beds

1 Double Bed

1 Sofa Bed

355 sqft

Private Bathroom

Bathtub

Flat-screen TV

Upper floors accessible by elevator

x4

Welcome to our spacious Family Two-Bedroom Suite, boasting 355 sqft of pure comfort and elegance. With two twin beds, one double bed, and a cozy sofa bed, this suite comfortably accommodates four adults. Enjoy the convenience of a private bathroom with a bathtub, a flat-screen TV, and a charming view of the city from the upper floors accessible by an elevator.

Guest reviews

7.7

854 reviews

From

$97

Categories of assessments

Cleanliness

8.2

Comfort

8

Location

9.4

Facilities

7.6

Staff

9.1

Value for money

7.6

WiFi quality

8.1

Breakfast

9.1

Featured reviews:

🇬🇧

Bruce

10

June 2023

Really don't usually complete these surveys but this hotel, booked as it suited an event we were attending, totally exceeded our expectations. Impressive frontage, professionally dealt with at check in. Room was well appointed and spotlessly clean. After the event, the hotel bar staff were helpful and knowledgeable. Breakfast (which I don't even remember booking) was excellent. Well done. We'd visit again in a heartbeat.

Nothing we experienced was a problem at all.

🇬🇧

Kevin

9.1

July 2023

Check in was very smooth, the receptionist was very pleasant, and welcoming, we had dinner in the hotel, and it was excellent, with a great choice of food on the menu. The bar was well stocked, and extremely busy, providing a great atmosphere, think there was a civic parade with horses, etc, such shame about the weather though. Breakfast was very good, with plenty of choices, the staff were pleasant and friendly.

No hot water for the shower.

🇬🇧

Robert

8.2

July 2023

The hotel is right in the center of Kelso. The staff are absolutely amazing. We were meeting other members of my partners family from America, Scotland and England. We were the only ones who were staying at the hotel and no one had thought about dinner. At Four pm I asked if the hotel could accommodate 15 for dinner and they went out of their way to accommodate us.

The hotel is old and there are a few problems with water pressure.

🇬🇧

John

8.2

September 2023

The room was comfortable and clean although a little tired . There was a very good choice at breakfast. All in all I was happy with the price and have no hesitation in stating that it was value for money.

Probably the room including the bathroom required a makeover but on the other hand everything such as toilet, shower and tv worked fine so no real complaints.

🇬🇧

Elaine

8.2

June 2023

Central location, easy to find in picturesque town

Our only minor complaint is that the shower cabinet in our room was very dated and there was black mould around the seal top & bottom, also the view from the bedroom window was great however there was an empty window box on the sill which looked unsightly from the inside looking out. the price of the room compared to a couple of months earlier had gone up by approx 50%.

🇬🇧

Margaret

8.2

October 2022

Clean Hotel, parking outside Hotel.

Stayed two nights, Disappointed with cooked breakfast on both mornings, sausage was under cooked on first morning, Bacon was not fully cooked on second morning, server returned bacon to be cooked, quality was good just needed few minutes longer in oven! Server on both mornings were helpful & pleasant. View from room was looking on to old building with windows looking onto our room, had to pull curtains for privacy

🇬🇧

Alan

8.2

December 2022

Restaurant was excellent. Food was great and staff very good.

Bathroom badly needing refurbishment. Shower was a bath and shower mixer tap which was very poor and difficult to get temperature right. Could easily be scalded with hot water and then a slight adjustment and your hit with freezing cold water. Although bathroom was a disappointment I don't think it would put me off returning. Hopefully when I return bathrooms will have had an upgrade.

🇬🇧

Sharon

8.2

August 2022

I loved the location, the staff and the hotel itself as well as the outside bar area where it was possible to enjoy the view of the square.

This is not the hotels fault. Some guests came back at about 1am in the morning and they were knocking on the doors. I am a deep sleeper and it was so loud that it woke me up and went on for about 30 minutes. I slept two hours after that. I would stay there again however as it is a very pleasant and lovely place to stay.

🇬🇧

Andrew

9.1

September 2023

The room was spotless the bed comfortable.The breakfast was excellent.The dinner menu has many options but my favourite was fish and chips.Probably the best I’ve ever eaten and I have eaten many.The bar is well stocked with a good selection of beer and spirits.

The only disappointment was leaving I recommend this hotel

🇬🇧

Irene

8.2

August 2023

The room was fine and had everything I needed. Breakfast was good and had a good selection of hot and cold food. The dining room was pleasant. It was an overnight stay and as I was meeting up with friends, I didn’t have dinner.

Perhaps if I had stayed longer, I would have been able to answer this.This hotel has a great central location

🇬🇧

Bruce

10

June 2023

10

Really don't usually complete these surveys but this hotel, booked as it suited an event we were attending, totally exceeded our expectations. Impressive frontage, professionally dealt with at check in. Room was well appointed and spotlessly clean. After the event, the hotel bar staff were helpful and knowledgeable. Breakfast (which I don't even remember booking) was excellent. Well done. We'd visit again in a heartbeat.

Nothing we experienced was a problem at all.

🇬🇧

Kevin

9.1

July 2023

9.1

Check in was very smooth, the receptionist was very pleasant, and welcoming, we had dinner in the hotel, and it was excellent, with a great choice of food on the menu. The bar was well stocked, and extremely busy, providing a great atmosphere, think there was a civic parade with horses, etc, such shame about the weather though. Breakfast was very good, with plenty of choices, the staff were pleasant and friendly.

No hot water for the shower.

🇬🇧

Robert

8.2

July 2023

8.2

The hotel is right in the center of Kelso. The staff are absolutely amazing. We were meeting other members of my partners family from America, Scotland and England. We were the only ones who were staying at the hotel and no one had thought about dinner. At Four pm I asked if the hotel could accommodate 15 for dinner and they went out of their way to accommodate us.

The hotel is old and there are a few problems with water pressure.

🇬🇧

John

8.2

September 2023

8.2

The room was comfortable and clean although a little tired . There was a very good choice at breakfast. All in all I was happy with the price and have no hesitation in stating that it was value for money.

Probably the room including the bathroom required a makeover but on the other hand everything such as toilet, shower and tv worked fine so no real complaints.

🇬🇧

Elaine

8.2

June 2023

8.2

Central location, easy to find in picturesque town

Our only minor complaint is that the shower cabinet in our room was very dated and there was black mould around the seal top & bottom, also the view from the bedroom window was great however there was an empty window box on the sill which looked unsightly from the inside looking out. the price of the room compared to a couple of months earlier had gone up by approx 50%.

🇬🇧

Margaret

8.2

October 2022

8.2

Clean Hotel, parking outside Hotel.

Stayed two nights, Disappointed with cooked breakfast on both mornings, sausage was under cooked on first morning, Bacon was not fully cooked on second morning, server returned bacon to be cooked, quality was good just needed few minutes longer in oven! Server on both mornings were helpful & pleasant. View from room was looking on to old building with windows looking onto our room, had to pull curtains for privacy

🇬🇧

Alan

8.2

December 2022

8.2

Restaurant was excellent. Food was great and staff very good.

Bathroom badly needing refurbishment. Shower was a bath and shower mixer tap which was very poor and difficult to get temperature right. Could easily be scalded with hot water and then a slight adjustment and your hit with freezing cold water. Although bathroom was a disappointment I don't think it would put me off returning. Hopefully when I return bathrooms will have had an upgrade.

🇬🇧

Sharon

8.2

August 2022

8.2

I loved the location, the staff and the hotel itself as well as the outside bar area where it was possible to enjoy the view of the square.

This is not the hotels fault. Some guests came back at about 1am in the morning and they were knocking on the doors. I am a deep sleeper and it was so loud that it woke me up and went on for about 30 minutes. I slept two hours after that. I would stay there again however as it is a very pleasant and lovely place to stay.

🇬🇧

Andrew

9.1

September 2023

9.1

The room was spotless the bed comfortable.The breakfast was excellent.The dinner menu has many options but my favourite was fish and chips.Probably the best I’ve ever eaten and I have eaten many.The bar is well stocked with a good selection of beer and spirits.

The only disappointment was leaving I recommend this hotel

🇬🇧

Irene

8.2

August 2023

8.2

The room was fine and had everything I needed. Breakfast was good and had a good selection of hot and cold food. The dining room was pleasant. It was an overnight stay and as I was meeting up with friends, I didn’t have dinner.

Perhaps if I had stayed longer, I would have been able to answer this.This hotel has a great central location

Points of Interest Around Cross Keys Hotel, Kelso

Attractions

Scott's View

8.3mi

Jedburgh Abbey

9.7mi

Melrose Abbey

11.1mi

Northumberland National Park

19.4mi

St. Abb's Head National Nature Reserve

24mi

Glenkinchie Distillery

26.9mi

Bamburgh Castle

27.6mi

Preston Mill & Phantassie Doocot

28.4mi

Attractions

Scott's View

8.3mi

Jedburgh Abbey

9.7mi

Melrose Abbey

11.1mi

Northumberland National Park

19.4mi

St. Abb's Head National Nature Reserve

24mi

Glenkinchie Distillery

26.9mi

Bamburgh Castle

27.6mi

Preston Mill & Phantassie Doocot

28.4mi

Airports

Edinburgh Airport

43.8mi

Newcastle International Airport

48.6mi

Restaurants

Amenities of Cross Keys Hotel, Kelso

Free parking

Pet Friendly

Free wifi

24-hour front desk

Non-smoking rooms

Bar

Fitness center

Elevator

Room service

Restaurant

Upper floors accessible by elevator

Free toiletries

Bathtub

Private Bathroom

Amenities of Cross Keys Hotel, Kelso

Accessibility

Upper floors accessible by elevator

Activities

Bicycle rental

Additional fee

Cycling

Darts

Free

Fishing

Additional fee

Game room

Golf course

Additional fee

Hiking

Horseback riding

Additional fee

Live sports events (broadcast)

Free

Ping-pong

Free

Pool table

Additional fee

Bathroom

Bathtub

Bathtub or shower

Free toiletries

Private Bathroom

Shower

Toilet

Toilet paper

Towels

Bedroom

Wardrobe or closet

Business Facilities

Fax/Photocopying

Additional fee

Meeting/Banquet facilities

Additional fee

Cleaning Services

Ironing service

Additional fee

Laundry

Additional fee

Common Areas

Shared lounge/TV area

Entertainment & Family Services

Evening entertainment

Free

Food & Drink

Bar

Coffee house on site

Kids' meals

Additional fee

Packed lunches

Restaurant

Special diet meals (on request)

Wine/Champagne

Additional fee

Food & drink safety

Delivered food covered securely

Food can be delivered to guest accommodation

Front Desk Services

24-hour front desk

Baggage storage

Free

Invoice provided

Private check-in/out

General

Carpeted

Elevator

Family rooms

Heating

Interconnecting room(s) available

Ironing facilities

Non-smoking rooms

Pet Friendly

Room service

Smoke-free property

Internet

Free wifi

Kitchen

Electric kettle

Living Area

Desk

Media & Technology

Flat-screen TV

Outdoors

Outdoor furniture

Parking

Free parking

Offsite

Physical distancing

Cashless payment available

Contactless check-in/out

Screens or physical barriers between staff and guests in appropriate areas

Room Amenities

Clothes rack

Socket near the bed

Sofa bed

Safety & security

24-hour security

CCTV in common areas

Fire extinguishers

Key access

Security alarm

Smoke alarms

Safety features

Access to healthcare professionals

First aid kits available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Services

Wake-up service

Spa

Fitness center

Free

Transportation

Car rental

View

City view

Stay rules - Cross Keys Hotel, Kelso

From

$97
  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Cross Keys Hotel, Kelso

When are the check-in and check-out times for Cross Keys Hotel, Kelso?

Cross Keys Hotel, Kelso permits check-ins after 03:00 PM and expects check-outs to be completed by 11:00 AM.

Does Cross Keys Hotel, Kelso come with parking?

Yes, there is ample parking available at the Cross Keys Hotel in Kelso. It is not only free, but also conveniently located at a nearby public parking area. Guests do not need to make any parking reservations beforehand.

How much does a stay at Cross Keys Hotel, Kelso cost?

Starting prices for Cross Keys Hotel, Kelso are around $97. This may vary based on room categories and travel dates. To confirm rates, please provide your stay dates.

Which room categories can I book at Cross Keys Hotel, Kelso?

The Cross Keys Hotel in Kelso offers a variety of rooms including Family Two-Bedroom Suites, Single Rooms, Twin Rooms, Double Rooms, Classic Double Rooms, and Superior Double Rooms. All rooms are non-smoking and accommodate different numbers of adults, with no availability for children. Bed sizes range from Twin beds to Double beds, and some rooms also include Sofa Beds or Queen/King size beds. Room sizes vary from 129 sqft to 355 sqft.

Where can guests find entertainment in Cross Keys Hotel, Kelso?

Guests at Cross Keys Hotel in Kelso have a variety of leisure amenities to keep themselves entertained during their stay. They can start by enjoying a round of golf at the hotel's own golf course. For those looking to relax and unwind, there is a bar where they can enjoy a drink. Fitness enthusiasts can make use of the fitness center to stay active.

In addition to these amenities, the hotel also offers bicycle rental for guests to explore the surrounding area, as well as horseback riding for those who want a unique and adventurous experience. Cycling and hiking trails are available nearby for outdoor enthusiasts.

For indoor entertainment, the hotel provides darts, ping-pong, and a pool table. Fishing is also available for guests who enjoy this activity.

There is a restaurant on-site where guests can enjoy meals during their stay.

Does Cross Keys Hotel, Kelso feature its own restaurants?

Cross Keys Hotel in Kelso has one restaurant on site, named "Restaurant #1".

Which payment methods are supported by Cross Keys Hotel, Kelso?

The Cross Keys Hotel in Kelso supports various payment methods including cash, Visa, American Express, Mastercard, Maestro, and Solo.