Thomas Arms Hotel

We stayed at Thomas Arms in Llanelli for 4 nights. The assistent manager and manager were very kind and very hard working men. They were super friendly. Rooms were good. Meals (we had breakfast and dinner) were great. We had lots of tea (ha ha, we are in Wales, so we really had to drink Welsh tea). Overall, you really have to go to Thomas Arms. Friendly, hard working staff. The location is very good and close to the old city centre. Trostre is about 30 minutes walk away. We had a good stay. Thank you very much. We forgot to ask your names (assistent manager and manager). We live far away but i know we will visit for a dinner or breakfast again this year. See you.

Everything was super! We liked everything.

Room spacious, comfortable bed. Nice size bath and great shower. Room clean and linen,towels provided very clean . Location very good near to the shops and bars. Near to Llanelli beach and cycling track which we done an 18 mile bike ride. Also if you like fishing plenty of places to go. Carmarthen not far away. All the staff at The Thomas Arms were very friendly, helpful and the food was very good. John and Jamie were very polite, pleasant and made us very welcome. We would definitely stay here again. Thank you The Thomas Arms

The bar area is excellent. The room was a good size, comfortable bed, large bath. Good water pressure, plenty of hot water. Comfortably heated. Good menu, good food well done, good choice of drinks. Easy walk to town. Very pleasant staff always genuinely helpful.

It's a town hotel so views not so good and traffic noise can be a problem, not for me as I sleep like the dead. Could have done with a few more staff. Whole place looking a wee bit tired. Car park, a trail to get in and out of. Could do with some hooks to hang coats etc and coat hangers in the wardrobe would be nice. Main light was a very low wattage bulb so the room was not well lit. Bathroom fitted for soaps/shampoo but not with. Smoking areas in front of entrance doors, or a balcony, but when they don't shut the door, may as well be sitting in the bar. Sometimes you have to go through a wall of smoke to get in and out, which I hate with a vengeance. Hence it affected my ratings.

The location was good, lots of local pubs about and a 10 minute walk to the shopping centre, 20 minutes to the beach area. Bed was comfortable, the bath was great with taps you can adjust with your feet, if you know you know 😉. Plenty clothes space, lots of coffee & T making stuff, bedside lights were good as well. The restaurant was nicely laid out, the menu was one of the best I've ever seen, with good healthy options i.e. burger with no bun or chips but side salad, which was excellent by the way. Toilets were nice and clean, bar area well laid out with a well looked after pool table. Car park a bit tight but did the job. Staff were always polite, but run off their feet, I think there was a large table in, so that usually causes problems, trying to get so much food out at the same time is not easy. They should adopt, ordering food at the bar, in both areas, it would just make life that bit easier for everyone, or use an app maybe.

All small stuff, nothing to write home about. Had to move rooms as ours had no hot water. Original room needed some decorative TLC anyway. Second room better than the first but no nets at the window, which my wife pointed out as I was stood there with nowt on, my apologies to the neighbors 🤦‍♂️. Bathroom, shelf above the sink just to low, bend over to rinse your face and you bang your head on the shelf - ouch. Room keys were a bit of a pain, as they did not work sometimes, going up and down the stairs 3 time in succession is no fun at my age, had to have medicinal beer to recover..

This is a good hotel in a good location with free on site parking at a very affordable price.. The room was very clean and the bedding was very good quality. The staff were friendly and helpful. There is a restaurant and bar. The food is standard pub grub.

It's a bit tired around the edges. Some of the lights in our room didn't work and the shower curtain is a throwback to a different age.

Restaurant and bar below the hotel. Did not stay for breakfast, went to have a meal on the second evening but the kitchen had shut just before 10pm. There was a karaoke night in the bar, but could not hear a noise upstairs in the room. All staff so friendly, really helpful. We had to stay another night unexpectedly, and the staff price matched the room to online sites. Couldn’t ask for a better experience for a last minute booking. Clean room, free parking, friendly staff.

We had a nice welcome on booking in. Yes this hotel is a little outdated, however the best night sleep for ages. The bed was so comfortable. The room was a nice size and clean. We had a few beers and an evening meal, which was lovely, food piping hot and tasty, I had the ultimate burger, did not disappoint. Had everything we needed for a night stay. The lady at breakfast was friendly and served a lovely breakfast. I will definitely stay here again.

Decor a little outdated but did not spoil the stay

Stayed hear many times before covid and everything was good but bedrooms now need a slight refresh, having said that would stay again without hesitation especially at the competitive prices offered.

Room 5 TV remote was really grubby, had to clean before use also bathroom needs better attention.

The bed was really comfy the bathroom was clean and for a Saturday night there was no noise from the road or the hall way..

We were there for our work’s Christmas dinner and the roast potatoes were hard there wasn’t pigs in blankets when I came to the counter and the chef cut the meat with a meat chopper? We only had the juice of the mushroom starter as there wasn’t enough! People were still eating there dinner at 10 and the music had started buy then? The staff were really friendly and after the meal the night and entertainment was great 👍 we would stay again..

Seriously...I loved everything about this place, (and that doesn't happen every day) from the very polite and helpful staff. to the atmosphere generated by the buzz of clearly lots of happy customers, the room, a large, clean double with a bath, to the full breakfast, perfectly cooked for me with a choice of everything you could wish for, AND the communication between staff at check in organising my morning taxi through to the cheffess who pointed out which door and where the taxi would be waiting for me. Well IMPRESSED.

Absolutely nothing. Nothing was too much trouble for any of the staff. The only problem is, this is the only Thomas Arms. They should franchise this place and spread it across Britain.