Park Inn by Radisson Manchester City Centre

Picked the hotel as its literally outside the arena and couldn't be bothered travelling at night. Yes it's more expensive than most hotels around the area but worthwhile if you're going to an night time event at the Arena, you'll be in bed within minutes. Our room was fine as you'd expect from a Radisson, comfortable bed, a great shower and endless lighting options if you're in to that. Breakfast was decent with plenty of options. although the coffee machine is a bit naff, shame they don't allow free coffee's from the bar like many hotels do at breakfast time. The hotel has a spa which unfortunately we didn't have time to try.

My girlfriend confusing Manchester AO arena with London O2 Arena for an Ed Sheeran concert... She also managed to book on the wrong day as well as in the wrong part of the country (thanks babe). This isn't a criticism of the hotel though, but Booking.Com asked me what I didnt like., and I didn't like that. Ed Sheeran was v good though.

Lovely hotel, fantastic room, delicious breakfast and friendly welcoming staff.

Parking not available close by and we only realised this after arriving, leaving us dishevelled and having to carry bags 10 minutes back to the hotel, late for our event and incurring additional cost. Whilst booking.com states private parking available at a private location nearby, at the bottom of the page - I had seen "Parking" listed prominently under its most popular facilities and wrongly assumed that meant onsite. My mistake, but I do think the website is misleading in classing Parking as a "popular facility" when it doesn't offer that.

we loved this hotel and plan to return again. myself as the adult in our party: I was very happen with everything within the hotel. A great sleep was had, late evening entry after a concert, good range of food on offer (unable to confirm how good it was as I did not eat however the menu looked very good). Really nice spa facilities and great for families with children. Child 1: Much the same as myself, she really enjoyed her stay and slept well as well as enjoyed using the spa facilities. Child 2: And reason for a 9/10 rating. She found the bed really firm and felt she tossed and turned during the night. Otherwise, she was very happy with the cool tech for the overhead lights and thoroughly enjoyed her time in the spa All members would happily return again. Thank you so much for a great and accommodating stay.

Child 2 found the bed very hard but for most, it would be fine.

It was close enough to main line train stations which made it ideal

We had an issue with the lighting in the room this was reported to reception for 1000 , then then same at 2200 the night person and maintenance guy turned up at the room and started playing with electrics. We were in our nightwear ready for bed. Personally I'd not stay there again just on that, as going to a guest room and playing with electrics at 2200 of. Night is out of order Yes we were out all day and reception staff were made aware of this so the issue with electrics should of been done while we were out as requested

The room was fabulous! We were expecting to have a rollaway bed for our daughter on arrival, but didn't get one. However, the fabulous manager Ibrahim was quick to resolve our issue when the rollaway beds were all taken up. We were offered an adjoining room which was really comfortable. Breakfast had many varieties of food for all dietary concerns, and you can also order your own omlette if you'd like from the kitchen. Great hospitatlity service from all staff, but what stood out most was Ibrahim, who always greeted us (and other guests) with a warm smile and ensured we had everything to our liking to enjoy our stay. He makes sure that guests feel as comfortable as possible and runs the front desk team impeccably well. He quickly dealt with any other minor issues we had throughout our stay.

The swimming pool was ok. Would be nice to have a warmer pool but I didn't like the fact that it was dark. Would be nicer to have a lighted pool, especially for safety with children swimming in it. Otherwise the sauna and steam room are an added bonus. Didn't get a chance to get any massage treatments as they were all full , even when booking a week in advance of our stay!

Very fast check in, lovely rooms. Modern hotel. Friendly and efficient staff. I selected this hotel as it is unique at this Manchester Central price level in providing guests with free use of the pool and spa. In winter the sauna and steam room are a real bonus. The spa is modern, clean and the small pool is well maintained. Breakfast is substantial and the bacon was particularly tasty. In making my choice for my next Manchester trip the free use of pool and steam room/sauna means I will stay in Park Inn.

Some of the 6th floor rooms suffer from noise which is coming from the AC machinery located on the roof. I had to change room as it IS loud. I was facilitated very quickly by the excellent receptionist who knew of the problem. The mobile phone charging plug at the bedside is very slow. So I recharged quickly using the two pin plug in the bathroom. I recommend changing the brand of sausages used for breakfast.

Check in was quick and easy. 3 x lifts to get up and down the floors. We stayed in the top floor and got a city view (didn’t pay extra or anything). Room was spacious, clean, comfortable and easy to warm up using the wall thermo. I’m not one for spas but my girlfriend dragged be down there and it did not fail to impress. All free and included, towels were given and lockers were free. Spa pool was warm and music was soothing. The sauna and steam room were really good too. I must go back and mention the lifts were extremely quick and frequent in getting from even the -2nd floor to the top floor (6) which we were on. Co-op was near by, shopping Center about a 10min walk away, cheap trams 5mins away, ice skating was there when we came (winter) Trafford Center 9miles away but only 30/40min by tram costing less than £4. (Which is a bargain if your from London lol). Honestly i you are reading this, if you can get over the whole parking situation this hotel is really good and I can not recommend it enough. I would definitely stay here again! Also if Park Inn is reading this … please send offers and freebies to me before anyone else thanks haha. Bayley - 23 Shelley - 24 2 nights.

Parking was a lot of hassle. I did not want to settle for £20 per night (£10 with discount from hotel) in the Manchester arena car park, so opted for the car park opposite for £6 for 24hrs. I had no problems with parking there despite a lot of bad reviews mentioning cars get broken into etc. there were many cars there even throughout the night. I’ve attached a photo to this review where you can see the arena parking on the left and the scruffy car park on the right. Only other negative for this hotel is that the TV set up is quite poor. I myself would state that being young I’m a-bit more in the loop of technology but the tv navigation to channels kind of sucked and sometimes just knocked out on us having to restart. Besides that I really can not fault this amazing hotel.

Reception staff were highly welcoming and friendly. We were offered a complimentary interconnecting room and free onsite disabled parking for our comfort; my daughter is autistic and the extra space was hugely appreciated. Having access to a parking space was invaluable. Breakfast was amazing, we loved the buffet style food on offer. We will definitely be back again.

There's nothing we didn't like; we had a wonderful stay and will be back again. The only constructive advice is the pillows were very firm; I realise it's all about personal preference though, so this isn't anything negative

Spent a month here in total and will definitely come back. I travel a lot, but I have never met such friendly staff at the front desk. Many thanks to Giada, Louisa and Katerina, you made my quarantine and business trip a lot easier and nicer. Will come back for sure.

Nothing

Great location, modern decor and a lovely terrace to enjoy a drink while the sun goes down! The self serve 'shop' in the lobby is a great addition and was visited many times through the night. We visited for Parklife and was happy to see the staff on the entrance at night making sure the visitors coming in actually had rooms and we'rent coming to party in the room next door. Staff were super friendly and helpful. Thanks for ensuring a good nights sleep!

I didn't have any issues at all during my stay but if i need to write one negative thing the door security staff didn't even touch the door as i struggled with my bags out the hotel and let me open it with my foot! I'm guessing he had a long weekend after dealing with the drunk Parklife attendees