Elfordleigh Hotel

The staff were so lovely and helpful, I was not happy about the room I was allocated and every effort was made to help me which I really appreciated. We ended up having a new and improved room at no extra charge. Thankyou to Lisa for being so very attentive and kind. Breakfast was ok nothing special but always with a friendly word and a smile. The afternoon tea was amazing! Warm giant scones, local Devonshire cream and delicious strawberry jam! It would be better to include other types of coffee in the price as had to pay extra for a cappuccino. I had a chicken and warm mushroom salad one evening and it was out of this world!! I could eat it again and again! Jaccuzzi bath in the room was a lovely wind down after a day of exploring View from the room was so peaceful and the grounds made great walks for my tiny dog. Bed was sooo comfy and cosy and I slept really well which is unusual for me in hotels normally I had a back massage in the spa and although pricey £40 for 25 minutes it was exceptionally good. Again the staff were so professional and kind.

Some of the photos on the website don't really match what is experienced, the pool area and spa facilities mainly. Pool area was outdated. Room cleaning not brilliant - I stayed for 4 nights and didn't get fresh towels or new toiletries, plus there was a dirty bin and the toilet was dirty when I arrived.

Very nice and quite environment. Excellent base for outings in Devon as well as Cornwall. Rooms are larger than average in a hotel. Almost no noise from neighbours. The swimming pool and 2 restaurants are great added values.

Hygiene could be better: in the bathroom we found a hairpin from a previous guest and in one of the beds a dirty tissue. Hot water didn´t seem to work in the shower, but we used the bath instead.

I often work with clients in Plymouth and I would not stay anywhere else other than the Elfordleigh Hotel. What I love about this hotel is the quality of the food, the friendliness of staff, the cleanliness of my room and other facilities, the superb spa facilities and the surrouindings. It is located right next toa beatufil golf course. My work requires me to fully concentrate throughout the days and when I return after a long day at Elfordleigh, I can always successfully unwind and recharge my batteries and start all over again on the next day with enthusiasm. I would highly recommend this hotel should you need a relaxing stay!

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One night stay wish it was longer and already planning our next trip! The staff were beyond accommodating and our room was beautiful, celebrating wife's birthday and they put petals on the bed and upgraded our room so we had a bath tub! We had our evening meals and breakfast the morning of our departure. The desert was one of, if not the best deserts I have ever had! We both had a spa treatment (neck, shoulder, back massage) that was amazingly relaxing and a great start to our day continuing the birthday celebrations! Thank you for a lovely stay can't wait to return soon! Mr and Mrs Compton.

Location, in beautiful surrounding countryside, yet not far from Plymouth. Good room, comfortable bed, adequate en-suite for our needs. Reception staff very helpful and friendly. Attended a wedding here which was very well planned and facilitated.

Breakfast seemed disorganised to me. had to ask for coffee/tea, which was duly delivered. But did not bring milk, so had to ask again. Prepared eggs had run out and had to ask for more. Staff at breakfast did not appear to be very motivated and, from my experience, did not appear happy to be asked for something. Just an observation.

The upgrade was given without us asking for it. Amazing big room and clean. With huge bath & Shower. (Which was hot). Comphy beds and big TV. The view was across the golf course. So pretty and well kept. Nice and quiet. Staff were friendly and attentive. Food was excellent and the lattes! Prices were fair. We used the spa which was clean and the pool was lovely. (Not cold) Jacuzzis were really powerful and hot. (Which helped my bad back). Towels were given, so didnt need to use ours. My husband played good golf which he enjoyed. We only stayed one night. Will be bring back a large party of golf friends for another break! Perfect Thank you.

The golf buggies could have been cleaned up. Looked a bit tired. But worked OK.

The location was excellent and the breakfast adequate for our needs.

Our visit coincided with the heatwave and so air conditioning would have been appreciated.

Stayed Mon - Fri, staff later in the evenings from Tuesday on were nice, very helpful with food deliveries and efficient at checkout.

Food is expensive and not very much of it, Wifi was quite poor 99 percent of the time (after 4.30pm), very slow and on 2 nights it went off altogether and I missed my food delivery driver calling me (via wifi calling). Phone signal is completely non existent once you get into the reception doors (EE, Plusnet and Vodaphone), no sign outside showing you where reception is, just a plain white door of many on the front of the building.

Hotel was easy to find and no problem with parking. Staff were very welcoming and nothing was too much trouble. Had a tasty bar snack in the evening and breakfast was awesome. The cooked food was super hot which we like. Leisure facilities were fabulous and we thoroughly enjoyed our time there. Members and guests were very friendly. We had a quick walk round some of the grounds which seemed really peaceful.

Only comment would be possibly slightly more choice on bar menu although there was a main restaurant but we just needed quick meal.

The location was excellent with far reaching view of the golf course. The food in the main restaurant was excellent although the one meal we had in the bar was cold!! The spa facilities were very good with a lovely pool sauna steam room and jacuzzi. We did not have any of the treaments that were available but the areas looked lovely.

The bar rood could have been better, I did inform a staff member that the food was cold but she never came back to us which was disappointing. This was our only issue with our stay.