ibis Plymouth

This is the best hotel I think we have EVER stayed in. Bit expensive but honestly the room was so clean & well equipped! Had a fan, hairdryer, light up Mirror in the bathroom which makes it like a make up mirror, the shower was big and a walk in type one, the bed and pillows was big & amazingly comfortable, so much so I even tried to find out what mattress they used, it had extra pillows & tea/ coffee / sugar & milk with a kettle in the room, the bar is 24 hours & they even offered us food when we finally arrived at 2AM. , the bar / reception was stunning, very modern & lots of seating & charger ports to chill in there. The hotel was even PET FRIENDLY, which we LOVE! 100% will be going back & will always go back again.

The price was a little high due to it not having breakfast included in the price, this was the ONLY thing we said .

This was my first time staying at an Ibis Hotel, and I must say, I was impressed. What drew me here was the free parking option, but also just having somewhere to park my car. The hotel room was very nice; it was relatively soundproof, considering it was parallel to a main road. It took me a while to figure out that the windows had pull-down blinds... It took an entire restless night to figure out that the horrible noise was coming from the radiator! The room was well stocked with supplies, though, and when I needed some more, I asked one of the chamber maids who was only too happy to help me. I also liked the PAYG breakfast arrangement, which meant I could choose whether or not I would take breakfast but without the burden of paying for it upfront and then perhaps not having breakfast 😉. Incidentally, I thought the breakfast was reasonably priced at £11.50 and it came with a good variety of options.

The radiator in room 148 is very noisy.

We had a room on the ground floor and were able to park outside the room. The room had everything you needed and the bed was really comfortable. Breakfast was included in the price - buffet all you can eat. It was warm and the bacon was nice. There isn’t much to see or do round the hotel - it’s close to the A38 for onward journey to Cornwall. There is a bus stop just outside the hotel so we caught the 50 bus into a Plymouth. Got off in the centre and then just crossed the road and caught the 25 to the Hoe. Think the last bus back to the hotel was around 11 pm.

Location was good for touring. Friendly and helpful staff. Comfy bed.

Toilet flush wasn't working properly. Breakfast coffee not great; we couldn't help noticing a proper coffee machine on the bar which would have provided a much better drink. Scrambled egg was obviously powdered, sausages were cheap and definitely NOT Cumberland, bacon not fully cooked. Limited choice of flavoured yoghurts. Evening meals poor value for money with inadequate portions; we ate out away from the hotel after the first night's very disappointing meal.

All the staff were very friendly and went out of their way to help us. The onsite bar was handy and prices reasonable. We didn't have a chance to try the food but what I saw looked good. The hotel setup with the rooms in a separate building is very convenient for those travelling with pets as you can park right in front of your room door. And it's a short taxi or bus ride to Plymouth town centre if you want to shop or venture beyond the hotel for food and drink.

I can't think of anything. We had everything we needed for our stay. If I had to quibble, the rooms are a bit small, but you can't have everything.

Hotel is 'motel' like with separate reception and two tier room block. walkways in front of rooms but heard very little noise. Rooms are clean and warm, similar level as a well known 'Inn' branded hotel chains. Internet service was free and good connection with fast service. With price covering Wifi, parking and breakfast a good cost effective place to stay.

No issue with hotel and service if anything location is away from center so Taxi ride (5 mile) if you need to get in to Plymouth center.

Pet Friendly. Friendly staff - always someone on hand. I managed to reprogram the door key. It was sorted within a minute. Great service. Handled my Gluten Free requirements for breakfast. Can't fault the service. Room service was chatty and a great source of local knowledge too. Don't change that!

The only thing I can say is that the property is on the corner of a busy road which makes it great for access but there was quite a lot of road noise. Not too bad with windows closed, but it was a tad warm so had window open. Maybe a room chiller in the rooms nearer the roundabout?

This hotel is exactly what you should expect, a great place to sleep! The room was clean and comfortable and had everything you should need. The restaurant and lounge area were refurbished and had a lovely balcony to eat or enjoy your drink. Breakfast had everything you could need on a buffet and it was delicious. While staying I had a few issues (not hotel related) and the staff here were second to none! There a real credit to this hotel and truly hope they are appreciated😊

No negatives

I have stayed at the hotel several time in the past, and usually it has been a good starting point for the journey back to the M5 motorway. This time a travelled by taxi, so the above advantage was absent, but i still found the hotel very good. Since previous stays, the bathrooms had obviously undergone a complete refurbishment, which nicely removed the only point of criticism that I would previously have had; the bathroom upgrade was, in my opinion, excellent.

Nothing

The room was comfortable and well serviced by the housekeeping staff. There were no noisy or disruptive guests which means an awful lot to us when we are away from home seeking relaxation. The receptionist was extremely helpful when we enquired about the bus service into the city centre. Thank you Ibis.

Well stocked tea/coffee, but a few biscuits would have been a nice touch. Volume on television was either too loud or too quiet. Maybe too close to the wall for sound to travel? The toilet flush didn’t always operate first time.