The view on the ocean side is spectacular. The pool and facilities were also lovely. The room was comfortable and very clean. Excellent mini bar and cups/glasses etc. I also loved the bathroom amenities, very nice. We had cocktails and lunch in the main bar area downstairs, food and drinks were lovely, the cocktails here are next level. We also had dinner at Miss Songs, and did one of the banquets, highly recommend.

Hard to find a fault. Staff were lovely and very accommodating. I guess the only criticism would be that the rooms are quite compact for the price, but we felt the overall hotel, location, and facilities more than made up for that.

The room was lovely and neat, tidy and importantly clean. Very comfortable bed as well. The atmosphere in the Casino was excellent and the young guy singing was great. Some very lovely staff.

What I did notice on entrance it is not very disabled friendly. I was ok but I could see elderly people in walkers struggling. I know there is the ramp down to the Casino but just a few tweaks would go a long way. The all you could eat buffet no offence but wasn't great.

I can say this was my first time staying at The Ville Resort and Casino. The lovely lady at reception was very kind and accommodating for my first stay. Providing me and my partner to a beautiful room with a view. The hotel itself was very clean and had a very elegant vibe to it. I definitely recommend trying this place at least once.

I think the only thing I didn't like was having to leave.

Location excellent close to town. Room service was good . Food selection was quite limited , mostly fried and pub style food. Children meals and drinks very expensive and limited. A kids non-alcoholic slushie by the pool was $13 and an alcoholic one $15. Was not great value for a family

The sheets were not changed and were dirty - the towels were not replaced when taken away. Over

We got a room upgrade “Jane” was nice and helpful at the time of our check in Swimming pool is nice but a bit slippery near the bar side We will stay again next time for sure Thank you

I did not win at the casino 🤣 Nothing

The facilities were great The bed was amazing and friendly staff nice atmosphere

Lack of information in the room of what you can do or where what is in the area No chilled water jug in the fridge Tv cut in and out every couple of minutes very annoying and unable to watch

Location...it was the closest hotel to the casino (ha ha)

The view...not exactly a view when you're looking at concrete roof rafters and the fact that it says if you want a balcony room you need to book resort or deluxe rooms so we went with the deluxe and got this view...

The room was clean and comfortable. The swimming pool was lovely. We dined at the Quarterdeck and it was nice.

The tv didn't have closed captions. With todays tv's - this should not be a problem. Location is a bit away from everything in town.

Everything was wonderful, the room, the buffet breakfast and the beautiful facilities.

The beds were not at all bad for hotel beds, but an added layer of comfort would have topped off the stay as one of the best we have had.

Loved the food and excellent service at Miss Songs. Great Sunday breakfast at Spin but found the staff there surly and unfriendly.

Spin restaurant Manager needs to do training with staff to be more welcoming to customers. On another occasion the coffee machine was not working. We were sent away! No trying to offer anything else and quite rude. Was sent to Palm restaurant but told that we could not just buy coffee. Myself and two friends had to drive down to the Strand to buy coffee. We were dismayed at the lack of customer recovery strategy.