Was a good location, close to city and on the waterfront which does have a problem with mud smell. Good amenities and choices of restaurants close by. View of the Tamar. Very comfortable. Staff were excellent and very friendly.

The high cost of this stay should come with a level of cleanliness that befits the cost. The windows and sills were very grubby on the outside including the balconies which were dirty with one having old cigarette butts in the corner of the balcony. More attention needs to be paid to the cleanliness including the passageway which had an odor that was not pleasant. I wouldn't stay there again at those prices. A lot of road noise from the main highway running past the facility so better noise dampening would be a bonus.

Excellent apartments that are large spacious with a well equipped kitchen. There is a separate bathroom, accessible without entering the bedroom. This is a big plus if someone is asleep. The apartment has a spacious lounge dining area with a good smart TV facility. I particularly need a large number of power outlets, and this apartment delivered with a very large number. All the staff I met were delightful and exceedingly helpful.

There is no dedicated car park arrangements. The car park seems to shared with other sites.

Location was great. Staff were amazing and the view was stunning. The rooms were extremely well maintained and extremely spacious living area, open kitchen and bedroom and bathroom. All the essential utensils were provided in the kitchen including microwave and dishwasher, very well equipped and it elevated our hotel stay experience since it felt very homely.

We rented 2 rooms and there was water leak in the room next door which affected our bathroom a little bit with soaked carpet but it wasn’t too much of a nuisance after-all since we were out during the day when they did the repair works and staff were very apologetic and responsive in handling the issues.

Staff were great at check-in and out, with a beautiful lobby with fresh juice and truffle chocolates available. Great fitout with nice modern touches and Tas Oak furniture. Comfy bed and a powerful hot shower and two balconies to overlook launnie. Great room with full kitchenette, dining table, and sofa bed. Foxtel tv nice too. Close to all cbd destinations.

Squeaky bedroom door hinge. loose toilet roll holder, dirty external areas on balconies, etc. Paying for parking is very disappointing. With a booking highlighting 3 adult guests, to have only 2 sets of crockery supplied was remiss. Had a midnight tim tam fix that was melted, broken and not enjoyable.

comfortable modern homewares and the bed was amazing very quiet no noise location was great lots of eateries to choose from

Was a bit disappointed that i had rang 2 days prior to arriving to get in early as we had a concert to go to we had 2 bedroom apartment booked to arrive and not even one room was ready so we couldnt check in but other people were checked in while we had to wait by the time we were able to get in we had to leave . i know there was no guarantee but the lady i was speaking to did put priority . Wasnt nice to come back at 10.30 at night to check in our bags were delivered but a little frustrating

Staff were really lovely - we had trouble with our hot water system and staff quickly organised another room for us - which was an upgrade. In our new room we had a light over the desk that was not working and i asked if when time could it be fixed - it was replaced while we were out. Service was excellent and done with such a smile. Thankyou

Parking was a bit of an issue - even though we paid $15.00 per day there was often no parking near the hotel - being a bit older parking near the hotel is important for us. this was often caused by people parking in hotel spots but attending the restaurants in and near the building. We would often go down late at night when people had left and move our car to make it easier for me in the morning - i needed to leave early each morning. Not sure what the solution here is, however unless parking is assured it is a little unreasonable to charge for it. However it did not affect the lovely stay and the welcoming staff.

The staff at Peppers were extremely friendly and helpful, providing advice on places to visit and making sure that our stay was as easy as possible. They really went out of their way to help us. The property was in a great location in easy walking distance to the town and was very clean and had everything we needed to cater for ourselves. The room size was great too (we had a one bedroom room).

The pull out sofa bed was not really comfortable and the third guest ended up sleeping on the sofa itself (which was fine). It would have been great to have a room overlooking the river, as the city view room was next to the road which was a little loud.

Location in Launceston was good in comparison to the main city center. Thankfully we had a river view,which was lovely. However if you were to have the "city" side,you would be over looking the main road and it would be quite noisy. The restaurants below were very handy for a variety of choice for meals. The walk along and around the dock and over the river is great. The room photo's,(1 bedroom suite river view) are true to actual room. Well laid out and lovely furnishings. Would stay again and recommend to others.

nothing

The view was amazing, and it's so close to downtown. The bed was comfy, and the room was clean. Great stay!The view from our room was absolutely amazing, and the proximity to downtown made it incredibly convenient for exploring. The bed was remarkably comfortable, and the room was kept impeccably clean throughout our stay. All in all, we had a great experience and would definitely recommend it!

We encountered a couple of issues during our stay. First, there was a problem with the window leaking when it rained, which led to the curtain and floor getting wet. It was a bit of an inconvenience. Additionally, we were surprised to find an extra charge on our bill for items from the mini-bar. When we requested a receipt, we were told that it would be sent via email, but unfortunately, we never received it. These were some minor hiccups in an otherwise satisfactory stay.

Perfect location with the restaurants and the city centre close by. The room was spacious and very comfortable.

They did not replenish the milk on our second day. There were no mugs in the room, only tiny tea cups which are not really suitable for a hot chocolate. The room did not have hand/body lotion in the bathroom and it should have been there. We stayed at Peppers Silo earlier in the week and had expectations on what should have been in our room.