+ The hotel is in a quiet and scenic location with a bus stop and supermarket nearby. + The staff at the front desk were extraordinarily friendly and helpful. + Guests get a free pass for local public transportation if they book for at least two days, and additionally a free pass for the Nordkette cable car if booked for three days. I wish I had known this earlier. + Good breakfast with a wide selection of food.

- The TV in my room was a small and old Saba CRT unit from ancient times. The room where my colleague stayed had a flat screen TV, but the quality of reception was poor due to the use of an analogue antenna.

Comfortable room, if a bit dated. Good size with added bonus of a balcony which was nice to have. Bed was comfortable. Staff are friendly. Although the hotel could generally do with a little TLC it nonetheless has a relaxed and homely feel and I was very comfortable there. My second stay and I would stay again. Good car parking provision and convenient for the ski bus or bus down into Innsbruck (transport is free with free Innsbruck welcome card provided by the hotel for qualifying stays). There’s a new Der Backer Ruetz cafe immediately next door, which is also convenient.

Breakfast was a bit chaotic if eating early - it seemed large groups from the adjacent club hotel took breakfast in the Edelweiss, which made for a very busy breakfast area - with some things like coffee/juice running out faster than the staff could replenish (not staff fault). Quality of the food could be better - I felt it was of lower quality than last year, when I also found the breakfast area much calmer.

The town the hotel is located in is really cute, it gives small town vibes. The hotel has that same atmosphere. Front desk staff was really friendly and welcoming. Our room was really spacious. Buffet breakfast was good and fairly priced. The rooms are a little outdated but it doesn’t take away from the quaint atmosphere. Overall, we really enjoyed our stay.

Our room was a little outdated, and it is carpeted which we are not big fans of. The bathroom ceiling was low on the shower area and a tall person would have to squat/ lower their heads to shower. We were only there for one night, and I’m short so it wasn’t a big deal. Overall it’s a small detail and it didn’t take away from the experience.

The staff are very wonderful and the hotel is located in a beautiful little town about 20 minutes from Innsbruck. The hotel provided a Welcome Card which covered public transit as well as providing discounts for several cable cars, which was a very nice bonus. I was initially unsure about staying outside of the city, but Götzens provides a nice glimpse into a more traditional village life than Innsbruck, has a beautiful baroque church, and is also up in the foothills of the mountains, which makes it warmer than the valley. The bus comes every 15 minutes on weekdays during the daytime, and every 30 minutes on weekends and late at night. I liked my room and ended up with a balcony, which I hadn't expected, and the view was just gorgeous. The breakfast was pretty standard, nothing to write home about but comprehensive and good. I thought the employee at the front desk was wonderful - she was very friendly and had a lot of advice about visiting Innsbruck. The hotel was also quite well insulated and I imagine it stays very toasty all winter.

The mattress in my room was pretty hard and the wifi in the room was poor. Also, there was some mold in the shower but that's such a common problem in this part of the world that it didn't bother me at all.

Clean and spacious room, breakfast was nice especially ham and eggs. I came very late but they left an envelope for me so i can check in myself. I was a bit afraid from the reviews here but although it is an older hotel, it has very hot water im the tub, clean beds and towels and ofcourse privacy in your room. Im pretty happy with my stay and will definetly book again if i find myself in Innsbruck again.

There is a lot of parking spaces for this hotel, but the one that was free (big one) isn't marked with a sign or something, so it would be great to put signs on the road that will tell you this is the parking from the hotel.

The hotel is nice. I enjoy skiing at Axamer Lizum which is very close and you get easy on a free bus up to the mountains. Good location. The hotel needs renovation but still, you can have a nice stay. The view is beautiful. The staff was very pleasant and polite. The room has amenities and towels, but the duvet could be bigger as winter is not that warm. food was ok, if you chose the half-board option you can have an idea from my below photos. The drinks at the bar are very affordable. The food was ok, you have a buffet and some options to choose from for dinner. From Innsbruck HBH there is a bus that will take you to the hotel. You get a free city pass during your stay.

Needs a bit of renovation, I found a small bug on the chair where my clothes were. The water in the swimming pool is very cold. When you want to use sauna, first ask the reception to open it.

Everything was absolutely perfect , a warm welcome and after we checked in we had a delicious dinner with great service , all the staff was extremely friendly and courteous . When we got home I realized that I forgot a small van with our clothing. I contacted the hotel and the owner checked with the hotel staff and found our clothes. He send our clothes all the way from Austria to the USA. Now that is the very best customer service. Outstanding! Thank you again Eva Anglea

The hotel's location offers stunning panoramic views of the surrounding mountains, making it a perfect destination for nature enthusiasts and mountain lovers. The provision of free Wi-Fi and parking facilities was convenient, ensuring easy connectivity and hassle-free access to the hotel. The breakfast provided at the hotel was delicious and offered a variety of options. The rooms were well-maintained and offered a comfortable retreat after a day of exploration and outdoor activities. Having shops, gas stations, and a bus stop in close proximity to the hotel was advantageous.

One drawback noted during the stay was that the water in the pool was too cold, which could be disappointing for those looking forward to a relaxing swim. During peak hours in the evening, finding a parking space within the hotel's premises could be challenging due to the limited availability of parking spots.

The hotel was in a good location for skiing and sightseeing. Buses ran frequently to the slopes and into Innsbruck.Staff were friendly and helpful, and although the rooms were basic they were clean.

We went half board and although the food was edible it wasn’t really that nice. It would have been nice to have tea and coffee making facilities in the room which there wasn’t

Checking in was very efficient and helpful, the room was as expected as were the facilities. The balcony was a bonus and the room was serviced daily with towel changes as required. Plenty of hanging and storage space with a robe safe for valuables. The breakfast was copious and varied to suit many tastes

Some small elements were beginning to show signs of age and would benefit from some maintenance e.g. discoloured tile grout and sealant in the shower area and some minor spots of redecoration required, though nothing major