Hotel Bristol Salzburg

One word: magnificent If you decide to stay on the "stage of the world" - Salzburg, then this Hotel is the adequate representive of this captivating city. Not only the marvellous location and the historical building makes Hôtel Bristol a gem in the hotellerie, but its attentive staff to a jewel that seeks its own kind. From the point you arrive until your departure you can be sure of one thing: you will be taken good care off! The welcoming "doorman", over to the competent reception staff and service personel to the thorough and courteous housekeeping.... it is indeed worthy, that this hotel is facing the residence of Johannes Chrysostomus Wolfgangus Theophilus Mozart since it is a symphony on its own! Since i have a rather good knowledge of several hotels in Salzburg i can say with confidence, that this is the best choice in regards of price / performance ratio that you will find; sure if you have "stupid money to burn", then there is a certain hotel that is located on a hill, but if you are a "budged luxurious traveller" like me, you will not find a more suitable accomodation that takes great pride also of the history than this one. When i have family / friends that are asking about a good hotel in Salzburg, then i can say with good consciousness and without any hesitation: Hôtel Bristol!

The Bristol is a first class hotel. The location was terrific.

From the moment we stepped out of the car and checked in to the moment we checked out everything in between was so perfect. The Hotel staff were so helpful, kind and pleasant. The ambience of the property, the various art and sculptures, the spacious rooms well decorated gave an absolutely warm and welcoming feeling. The breakfast was very comprehensive and delicious with so many options. The location, just right, walking distance to the beautiful river walk and across the river to old town and castle. Far exceeded rexpectations!

Excellent location, great breakfast spread with wonderful staff greeting you as you stepped into the restaurant. Housekeeping is efficient and the reception staff helpful. Stayed at the single room and although i was initially worried that it will be a tiny room, it was actually spacious enough for me and the bed is very comfortable. Best experience in all the 4 hotels I stayed during my 2 weeks stay in Germany and Austria. I will definitely choose to stay at the same hotel if I return to Salzburg. Highly recommended.

No fitness centre nor in-house spa.

Perhaps the nicest room we’ve ever stayed in, despite being in beautiful hotels all over the world, mostly because of the little touches: hot towel rack, exquisite chandelier, gorgeous armoire, balcony with table & chairs and flower boxes, complimentary beverages in refrigerator, great noise insulation, and more.

Firm mattress, but management brought in a nice foam topper, and gave us extra pillows. No hair conditioner.

The hotel room was beautiful and the bathroom very spacious with both a bathtub and a shower. The breakfast buffet was fantastic. The service was also very good.

There was a small blunder when we arrived. We were on our honeymoon and had been promised a bottle of sparkling wine on our room. When we arrived, there were chocolates on the bed. We thought maybe it was another greeting but two minutes later the receptionist came and took them away, apologizing that they were for another room. We then had to ask about the bottle of sparkling, since it was obviously forgotten. But apart from that everything went smoothly and the service was very good.

The hotel was absolutely stunning inside and out. Very old world with tons of character. If you're looking for a hotel that is centrally located. walking distance to the river/bridges, shopping, restaurants, then this is it. On the higher end of the price point, but worth every penny. The staff was friendly, the lounge charming, bar food very tasty and drinks very crafty.

The restaurant shut down the day after we arrived. We were really looking forward to dining at the hotel given we would be arriving later one evening and didn't want to find a place to eat out when we were told that they had 'no cook' and that there would be no service and was not offered any real recommendations. Very inconvenient and disappointing. Checkout: upon checkout, which happened to be at 3am to catch an early flight, the night desk attendant had no idea how to check us out. She fumbled her way through it, but delayed us quite a bit. Also, arranging a taxi was not convenient. There were four of us with 2 bags each and they had to bring 2 cars and split us up, rather than call a minivan. Not great when you have 2 older travelers who need assistance.

The breakfast, in stunning breakfast room, was an issue as the hot food was cold but our experience was totally untypical of the normal very high standards delivered by this hotel. It was a one off. Most of the staff are welcoming and very friendly and all are highly professional. The hotel itself is beautiful and in a fantastic location. There is so much to do. Beautiful restaurants and shops. Trips to the stunning mountainous country side and alps. The Sound of Music tour was awesome as was the Bavarian Alps trip.

We did have a couple of issues around the breakfast and some housekeeping matters. We also felt that a more convivial atmosphere could have been evident in the hotel bar. As with the issues we raised around breakfast etc we found the hotel owner to seriously take our comments on board and any issues were resolved very quickly indeed. That is the sign of an organisation committed to high standards of customer service. In the square there is a monastery so church bells ring throughout the day but to be fair they are all across the city not just the area of this hotel. Whilst they are lovely you may wish to ask for a quiet room if they are not your thing. The hotel will offer you this ab no problem

The hotal is beautiful with special decor.The staff was really nice, the location also very good. We had a perfect view from our balcony. Had a very peaceful & quit night sleep although the location is really central and we did expect some noise.

It was understood that the hotel is not that modern because of his history, but to have an actual fiscal key to the room was a little bit annoying as you have to carry it everywhere instead of the usual card that you can just put in your wallet. The breakfast was okay as a standard breakfast, usually in 5 star hotel you have a more diverse buffet.

Lovely, grand dame of a hotel right around the corner from Mirabell Palace and Gardens. The old town is short walk across the river and the location of Hotel Bristol keeps it peaceful yet convenient. The staff was excellent. I purchased tickets to a chamber music concert the morning of and the concierge spent 20 minutes with me working to print out the tickets, all with a smile and a good combination of English and German (he let me practice mine). My room was the "Asia room" which was decked out in lanterns, red lacquer, etc. It made me smile. I had a lovely view of the castle. I also had dinner there in the formal dining room the first night, as well as breakfast. The staff was excellent and attentive, the food delicious, and the room really stunning.

Given the location (and maybe the city in general?) there weren't many places nearby to do simple things like buy some water or drinks in the evening. There is nothing in the immediate vicinity that stays open. However, the hotel was very good about providing extra drinks or whatever I needed (for an upcharge, of course :'))