The one thing that I liked from the first moment is that the staff welcomed me with a huge smile. They were friendly and attentive. The location is also very convenient to get around all the main restaurants, markets, spas, and bars.

I was a bit disappointed that the gym isn't functional, although to be fair they had mentioned that in the fine print on Booking.com. Some elements are a bit outdated, but it was all okay for the convenient price.

The breakfast provided was very good. The bonus was the morning waitress was exceptional! Always smiling and after a few days she knew i needed coffee first thing. The meals were presented hot and fresh with clean place wear.

Not a fault of the hotel but of COVID. The hotel did not have many people as the opening of Cambodia just occurred. With more people the hotel would have had more synergy, the lack of people hurt the vacation as many places were not open. The bonus was there was not people at the major attractions such as Angkor Wat and the temple complexes.

Staff were friendly, Peter was amazing! Good facilities, nice pool area and breakfast was also good.

The only thing we didn’t like was the Matress on the beds. The mattresses were really hard and it was like sleeping in a table. We will unfortunately not returns to this hotel until they change the mattresses.

Large, spacious room. Only 10 minute walk to main tourist area (Pub Street etc). Staff were exceptionally welcoming and friendly throughout.

Property visibly hasn’t been refurbished in any way since their opening, however this the fault of management and not the exceptional staff. Cracks in bedside lockers, tables etc, main shower head was unusable due to limescale buildup. Gym was also closed despite being advertised as open on Booking.com

Staff was helpful, room was nice, housekeeping was great. The weakest point was the breakfast. The options were very limited. The staff was great but we had the same thing every day.

Breakfast. And the gym was rather dirty.

The room was very big and the bed was comfortable. Bath robes were provided. The pool is big and nice. Good value for the price we payed

Nothing not to like

Overall, I thoroughly enjoyed my stay here. The hotel’s staff is very warm, welcoming and accommodating. Vireak gave the best suggestions for restaurants and Seth Sopheak and Chhuu Sinet were extremely helpful when arranging excursions or just around for a casual chat. The room was clean, the breakfast was yummy and facilities were in good condition. I would happily return and would definitely recommend this hotel.

Wonderfully helpful staff, lovely pool area and large, clean rooms!

Location is a little removed from the more tourist friendly part of town, but is literally a 5-10 min walk so this isn’t too much of an issue. Air con was quite weak.

Location, staff & room were excellent

It was a shame all the hotel facilities were not fully open This is understandable due to Covid 19, but it could have been identified on the hotel website.

The front of house staff Cindy and Rosie and the door men in the lobby were exceptional helpful

Found the menu for dinner needs to be updated