The hotel location is great. A short taxi ride from Heraklion airport (10-15 euros) and right in the heart of the old city, walkable to major tourist sites. Although, there is some wall graffiti, the whole area was very clean with no homeless encampments, beggars or trash. We felt very safe walking even late at night. The room was bright, modern and clean with very comfortable beds. The 'bathroom' consisted of a small outer sink and vanity area, with a separate shower and toilet. Making it easier for two people to get ready simultaneously. There was a flat screen tv, mini-fridge, assortment of teas and coffee, in-room safe, robes, slippers and ample space to hang clothes. Our room opened to a small balcony with two chairs overlooking a park with trees, umbrellas and cafes. There were residential apartments on either side of the square and a few retail stores on street level. This balcony perk made the hotel feel homey and part of a neighborhood. Although there were cafe patrons in the square late at night, noise was no problem. And we got a good nights sleep. The front desk staff was still masked but friendly and efficient. The complimentary breakfast was very good with a wide variety of fresh items. The female cook at breakfast was especially cheerful and kind. Without asking, she even made a fresh batch of fried eggs for me. For another Cretan-style breakfast, lunch, or mid-afternoon snack option, make sure to get Heraklion-style custard bougatza with a frappe at one of the two cafes near the Mourossi Fountain! And watch the world go by.

It would have been nice to have breakfast outside in the upper cafe, instead of the indoor basement space.

The room was a very great size and contained everything you needed plus more such as, a coffee machine, tablet, free wifi, bottled water. The room had a large stand in shower which was great. Breakfast was amazing! It was buffet style and we were spoilt for choice. Lots of fresh fruit, local meats and cheeses, hot breakfasts, yoghurts, pastries and preserves. Could not fault!!! The staff are also very accommodating and keen to help with any enquiries you might have. The location of the hotel is right in the hub of of the city. There are so many restaurants and bars within just a minute's walk. The main high street is also just around the corner. The harbour is only about a 5-10 minute walk and is nice to walk around. We also had a hire car. if you really want to see Crete, I would say this is the best way to get around. The hotel has a partnership with a local car park where you can park for €6 euros a night. Perfect for us! We used the car to get around Crete during the day and then back to Heraklion for the evening to enjoy the great nightlife.

There's not really much to fault. My only comments are that the beds were two singles put together I know that this is relatively standard in a lot of hotels. The comfort rating was ok.

My son and I arrived on the 6:30am ferry, were warmly greeted and offered storage space for our luggage, and use of a bathroom until afternoon check-in. The room was spotless and the design welcoming and fresh with amenities and a balcony onto a beautiful square. As a "green" interior designer I was very impressed by the sustainable materials and methods applied at Olive Green. The bed was so comfortable! The breakfast was above and beyond with everything you could want for a brunch. The location was central and perfect for walking all around. We were very happy with our stay and the very friendly staff. Highly recommended. The Archaeology Museum was one of the most beautifully curated and awe inspiring museums I've ever visited.

I have no negative comments. We had a great stay and the communication with a changed itinerary was thorough and timely.

In heart of Heraklion with easy walking distance to museum and other sights. The room was well equipped and laid out - so many places to put luggage and items. I was flying out the next day and was able to easily repack with all the surfaces for luggage. One of the best uses of space I’ve seen in a hotel room. The staff was very helpful especially with parking. highly recommend. I had a great nights sleep and good breakfast next day. Also the elevator was very helpful too for my luggage.

Getting to it by car was a difficult- this is not a fault of the hotel and they offer a deal with local parking garage $6 overnight . The paid garage is convenient but busy though and full the first time I found it. It took a few times around block ti get in. If you are not trying to get a car parked this will not be an issue for you.

The hotel service was great and very accommodating. The staff was friendly and willing to help. The breakfast was fantastic. Overall it was a very enjoyable experience. Would choose the hotel again for future travels to Heraklion.

The design of the bathroom in the room was weird. The shower, sink and toilet were separately located which was unusual and led to water from the shower being carried into the rest of the room.

Stayed here many times, this time with my parents (in a separate room). The room was spacious, as was the shower and balcony. Welcomed with a basket of fruit. Great location overlooking a fantastic plateia, and as close as can be to the archaeological museum. Easy to get into and around the center of town. Friendly staff, clean, modern hotel with a great restaurant too.

Nothing was bad. Everything was great.

Located in city centre, Parking lot in 3min walking distance which was very cheap, extremely polite and helpful personel

Breakfast could be slightly better, given that the brunch of 626 cafe is superb!! Some of the facilities (e.g. wc seats) could be replaced as they seem a bit old, although the hotel is very clean.

The hotel is centrally located in Heraklio, mere steps away from the shopping district and harbor. Supermarket and central parking nearby (parking was an extra 6 euro per day). Our room was not huge, and weird in a positive way. Modern, well-lighted, and with plenty of shelf space to open suitcases and make yourself comfortable. Excellent and comfortable bed. Room opens on garden in front of the hotel, but we closed the windows due to the noise from the street. Breakfast was perfectly fine and tasty, good coffee.

The fancy espresso machine in the room didn't seem to work. Nor the TV for that matter. But who cares?

Great location about 2 minutes walking to the Archaeological museum. There you can buy the combined ticket for Knossos and avoid the line there. Easy walking to the main square by the fountain and many restaurants. Modern hotel, good wifi, comfy bed, good size shower w lots of pressure and hot water. Friendly helpful staff. They also had upgraded our room when we arrived which was a pleasant surprise. Breakfast buffet has enough variety.

Nothing really, be perfect with a pool.

the hotel is very neat & modern, the restaurant had good ambience and the food excellent, staff were all helpful, parking at Central Parking and cleaning good.

2 hotel parking spots should be available for lodging/unloading of luggage throughout the day/night - not having a car parked all day. It is a long way to walk trailing heavy luggage from the central parking…..