The location was highly convenient, situated near the entrances and exits of the subway stations. While there's a bit of a walk to reach the trains, the underground walkway is lined with shops, making the stroll enjoyable. Our room was cleaned daily, which was a positive aspect, and they offer an amenities bar where guests can help themselves to any essentials.

Although the room was slightly smaller than anticipated, it was acceptable given the price. One drawback was the lack of complimentary water in the room. Vending and ice machines are available, but only on certain floors, so we had to use the elevator daily to retrieve water since our floor did not have these amenities.

Perfect location for sightseeing in Osaka. Hotel is right above a metro station and a short walk to loads of restaurants and shops. We found the hotel quiet, with little noise from outside (although we were on the 11th floor). From what I saw, the standard rooms are the typical, small Japanese functional rooms. We stayed in the Deluxe Twin rooms which have plenty of space and even a table and 2 chairs as well as a desk and large TV. There is only one of these on each floor, so our rooms were on different floors (directly above each other). Very clean and well maintained.

Nothing

Metro gate right at the basement of the building, super convenient to Osaka's attraction and KIX airport. Staff are friendly, they smiled whenever seeing guest in and out. The hotel offered free water in exchange for no cleaning while still providing towels and other amenities daily, that I highly appreciate. Room is generally small like many places in the big cities of Japan, so I don't see it as a problem. Around the hotel has a Aeon food style supermarket, convenient stores, Sukya, Coco curry, Ippudo ramen, and a small lovely coffee, not mentioning the restaurants and cafes underground.

None

The location is great, the hotel building is tall and easy to notice. Room is very clean and quiet despite the tiny size.

The receptionists were rather unfriendly, it feels like we bothered them a lot because we speak English. Besides, it is not allowed to in the hotel lobby to which is understandable but also not convenient. Other hotels we stayed at don’t BAN eating and some even provide complimentary food.

Reception counter were friendly upon our arrival. We love our room and the view from our hotel. The hotel is just next to the train station which is very convenient as we need a lift due to our stroller. The hotel is able to keep our luggage after checkout which is a bonus.

The reception was not very sure if the coin laundry nearby do provide detergent automatic when washing. In the end, we did not listen to the man who said not sure / no detergent and end up there were detergent when we used. We thought the hotel do not have microwave until we saw it on the first level, on the last night which was too late for us to use as it would have been great for us to eat warm foods in this cold weather.

Amazing location, a big room, elevator straight to the metro (which is a city in itself). multiple restaurants around, coin-laundry nearby, America-mura, and Dotonburi within walking distance. very nice staff. As far as I can remember, the AC was also controllable.

Only that the hotel cannot get packages on your behalf.

It is very near the train station, like just a few steps away from Yotsubashi station. Shinsaibashi station is also just a few blocks away. Hotel is clean and has all the amenities you need. Staff is very nice too.

Room is a bit small so it’s a bit hard to walk around with the luggages. But I think this is usual.

Location!! Located right above the station! So very convenient. Walking distance to Dotonbori, America-Mura and Orange Street! Highly recommended for budget traveler. Ice making machine is a plus.

Nothing in particular that I don't like. Maybe if they have washing machine would be great.

I like the Hotel but the staff were not as friendly though..... When I came in the lobby they looked at me as if I was lost or something. I was a bit turn off by it because I work on the same building of the Hotel.

I work on the same building and I was very busy this weekend, but when I came in the hotel the staff looked and talked to me as if I was lost.

The Location is very good, it is near the station and the staff is very helpful. They helped me to send my luggage to my hotel in Tokyo. It is also very near to Dotonbori and other shops.

The room is a bit small, under the bed is dirty and the light is a bit dark. It feels cramped and gloomy. The lampshade is always flickering.