From the moment I arrived it was super nice. First - there is an elevator, which is not always the case in small hotels, for example, in Paris. At the reception there was a wonderful man who spoke very good English but switched to Franch once he heard I've been trying to learn and don't get much practice speaking. He was super clear and friendly. The breakfast was simple and super tasty with sufficient verity. The location is a winner. Right in the center. But can get a bit loud in the evening as there is a big square with cafés and a gazebo with live music. All way clean and went smooth.

Having to pass a part of the café below to enter. But it was ok.

We found it a fantastic choice during our three-night stay at Hotel Francais in Luxembourg. Its prime location made it perfect for exploring the old city and offered an easy commute to the university and the convention center, where our conference was held. We appreciated being within walking distance of the old city's charming restaurants and tourist attractions. The hotel staff was a standout feature, displaying exceptional helpfulness and friendliness throughout our stay. On some days, while one of us attended the conference, the other could comfortably work from the hotel. Despite a brief electricity outage, the problem was promptly resolved, ensuring minimal disruption. The hotel's facilities were conducive to productive work, boasting reliable Wi-Fi and a peaceful environment.

The only minor drawback of our experience at Hotel Francais was the room size, which felt a bit cramped for two people.

The location of the hotel is fantastic. It is only 3 stops away on the tram from the train station. The trams and other public transports are free for everyone. There is a square in front of the hotel where you can find restaurants, convenience stores and the palace, cathedral and other attractions are a short walk away from the hotel. The room is spacious and my room facing the square, very nice view of all the old buildings from my windows. Breakfast was great with good selections of bread, ham and cheese. I needed to check out very early at 3.30 in the morning and the staff let me take bread and other breakfast items to have in my room. They also gave me the time to catch the bus to airport. Highly recommended

Nothing

Hotel Francais is excellent. Based on the main square with easy access from the airport and bus stop. Every staff member we met at the hotel was friendly, welcoming and helpful. Breakfast (buffet) was great, with excellent choices; the dining room was spacious and bright, overlooking the main square. Our room was a good size, the bed was large and comfortable; everything we required was provided. Next door (and linked to hotel) was Cafe Francais and we would definitely recommend eating here. Excellent, friendly service and fabulous food.

The hotel is located directly on one of the main squares in the old city, so shopping and many restaurants are close by. A Christmas market was being set up, but it hadn't opened yet. Public transportation, including the new tram a few minutes walk away. The taxi could drive up to the hotel front, although the area is otherwise pedestrian. The breakfast included bread, croissants, cheese and other items for bread, fruit salat, egg that you had to boil yourselves. I didn't notice the juice, as it was on the other side of the door into the room. My room was clean and in the back of the house, away from the square. However I did hear some noises in the early morning that came perhaps from deliveries or breakfast preparations. I arrived after midnight but the night watchman let me in after I rang the doorbell.

Already boiled eggs at breakfast would have been nice. Less noise in the early morning.

The location of the hotel is excellent - everything is within walking distance. The staff are friendly and helpful. The room was small but functional - the shower was powerful and hot. Breakfast is continental style - which was adequate for our needs although some hot options would have been welcomed. We didn't eat at the Cafe downstairs but the food looked good.

The bed and pillows could be improved but this would not deter me from staying here again. The only mirror was in the bathroom and so one in the bedroom would have been welcomed.

The hotel is well placed in the city center directly into the markets and restaurants. The staff is so nice. The hotel is situated on the first floor over its own restaurant which was also nice. The room had everything I needed for a nicely priced fee considering the location in Luxembourg. The breakfast was simple but also just what one needs for a nice start of the day exploring Luxembourg.

I can just hear the neighboring room noise quite clearly so the walls are not fully insulating but that does not detract from the good stay I had.

Great location on the square. I had a room in the back so don't know if the square is noisy late in the evening. Room is basic (as I expected for the cost), however very clean. Continental breakfast was good with lots of choices. Bright morning room looking over the square while eating! Great to have a lift!

Towels are good quality but very 'hard' & scratchy. A few minutes in a dryer would fix that. The entrance was hard to find! The hotel is ABOVE the restaurant & you have to go down a hallway as if you are going to eat in order to find the elevator to the 1st floor reception.

The was clean, cozy and tidy. Restaurant downstairs is good, reliable, open late, staff were friendly. I had a great experience. Taxi service comes right to front door of the hotel, and staff at the front desk were always happy to order one for me as needed. Centrally located so it’s easy to walk around and explore the city. Really great for business travellers.

The room was quite small.

It was a great location. I did not know that 23 June was the national holiday and that night was loud outside in the square until 4 in the morning. As I enjoyed the atmosphere it was fine for me but be aware that the square is busy on weekend until late in the evening.

My room overlooked the square. It was typically loud outside until late in the evening.