I recently missed my flight and found myself in need of a place to stay. After searching online, I was fortunate to secure a room at this hotel. The staff went above and beyond to assist me in every possible way, even after regular working hours. The next day, I had an early flight, and the staff kindly accommodated my needs outside of their usual schedule. Their exceptional service made a stressful situation much more manageable.

At first we were put in a tiny attic room with a double bed-a photo of this is NOT on their website and I had booked a twin room with Booking.com. No explanation was made as to why we were put there in the first place just that we would be moved the next day. My guess is that they had double booked but this was not explained at all. We spent two nights in the attic room which was very cramped indeed before we were moved to a much bigger room with far more space. I cannot fault the reception staff, especially the young girl who was extremely helpful. Also the lady who took care care of the cleaning and changing of bed linen etc-the cleanliness of the hotel is excellent.

Someone should have explained why we were not put in twin rooms to begin with. I didn't ask to be compensated for this purely because the room that they gave us was probably the largest that they had and because the reception staff were so lovely. However it doesn't take away the fact that we had paid upfront before seeing where we were going to spend the next two nights -I would have asked for a reduction had I known.

From check in to leaving, everything was perfect. The room was very quiet - for a city centre hotel that is a bonus, also very comfortable. The location was perfect, just a short walk to the city centre.

In my view, the hotel was perfect. Nothing could have improved my stay

Spacious room with a big fan, the cleanliness; all white and relaxing atmosphere. Comfortable beds.

-The bathroom was just what you need, which was great, but there was a funny smell (although we understood it as it didn’t have a window. I liked the bright paint and it was very good overall.

The staff was very helpful and gave us some indications to better enjoy our stay in Porto.

The bath/shower was clean and functional, however tiny and outdated, the splash curtain would stick to your body constantly due to the lack of space and taking a bath was not an option.

The hardworking sweet lady in charge of everything: reception, cleaning, etc. The building is a beautiful piece of architecture. High ceilings and a wonderful open dome. Central location.

The beauty of the historical building doesn't help much when having to climb large staircase (no elevator).

Only one problem with the room! The traffic outside our balcony window! It was horrible. I slept like a baby but the noise was very irritating at times. From early evening till around 1 in the morning!

The room was clean, we got cleaned towels every day. The wc was also cleaned and yes it had hot water. The location is the best, it is the center of Porto. The receptionist was very friendly. I would totally recommend it. 10/10

Great location and value for money. Check in/out hours were very generous. The lady at the reception was smiley, helfup and kind to me - she deserves a raise. I would definitely recommend this place for a stay in Oporto.

Great location, comfortable beds and very clean

The only problem was the noise from the street, the walls are super thin and during the night it is very loud.