The staff went above and beyond to make us feel welcomed. The property was impeccable, clean and with a fresh smell all across. The positioning of the hotel is just perfect, surrounded by nature, independent from the restaurants or busy areas, which meant that it was very quiet and relaxing in the room, balcony or sitting areas. The view from the balcony was something else, and the treatment we did in the spa was amazing! I’ve had the body relaxing massage and I must say this was the best I ever experienced. Any positive review to this place is an understatement, these guys are well ahead into premium customer experience.

Nothing to comment on.

I was so pleasantly impressed about Mister Florin’s attitude when we were in the restaurant for breakfast. He was so kind, polite and professional.He did changed our impression about the place. The hotel is nice and clean with beautiful rooms and views.

We felt unwelcome and uncomfortable from the first moment we walked in. As the staff did not bother much about us and made us to cross the entire building as they could not find our reservation. When we arrived to the main reception they told us they found our reservation so we can go back. However, next morning Mister Florin was outstanding and made us feeling so welcome, he is a really asset for the company.

Excellent stay, hotel with a nice character. All the personnel were great and very welcoming, which speaks for the good management and is such a great thing to see in terms of service in Romania. Great breakfast and the spa is top class. I would stay again.

The long trek you have to do to reach the spa, which is via the restaurant, a more discreet route would be nice.

Our family had a fantastic two-night stay at Ana Hotels Bradul. The pool and saunas were a hit with everyone, offering a relaxing experience. The breakfast was impressive, and we loved the variety. The balcony view was stunning, adding an extra charm to our stay. It is a great spot for families seeking relaxation. Thank you!

Location, breakfast and restaurant were excellent

First the road to find to get to the hotel entrance is unmarked hence difficult to find. The location of the entrance and almost no parking near the entrance is challenging to find nearby spots.

Excellent service, friendly and helpful staff, especially at Altitude Restaurant. Very good location close to the ski slope.

Rather long ways from Bradul hotel rooms to the restaurant and to the pool & spa areas.

Lovely room, comfy bed and pillow Excellent pool and spa facilities Friendly staff Amazing breakfast Great ski hire room Big clean kids room

No shuttle to the other slope Long walk from the room to restaurant Long corridor had a funny smell

Great property, good facilities and nice breakfast.

We arrived and the person sitting on the reception wouldn't even say hello or help us anyhow. The next day, when we asked for the way to the breakfast, they just pointed some way, which was the wrong one.

There are 2 hotels at the location. I believe Bradul to be the best choice as it really manage to give you the mountain "challet" vibe. The staff is extreamly discreet yet eager to help you. The one thing missing is a storage system for your skis, but you can bring the gear in the room so this is not a huge issue.

Everything was perfect with exception of the king bed it’s not really a king bed. I have two mattresses that makes her uncomfortable in the middle.

With the exception of king bed being two twin beds together everything was perfect