I was lucky enough to be in the Lilac room, the room was on the side of the hotel looking over the gardens which is a very quiet area off the hotel and is not overlooked. The room was huge and well equipped, the bed was very comfortable and clean, the tea tray was very well stocked and the room had a good tv with plenty of cupboard space. The bathroom was exceptional you can tell a lot of money has been spent in this area. The staff are very friendly , the breakfast is cooked fresh with your choice of eggs! The bar area is quiet and comfortable and is definitely worth a visit and lastly the parking is free! Whats Not to Like 10/10

If i was picky the heat can not be controlled from the room (poss due to the age of the building) however the staff will turn on the heat if required, i was told due to the summer months the heat was switched off. I have been here in the winter and the hotel is very warm. The room does not have a fan and the blinds don't block out the light so consequently if you wanted a lie in this would be difficult,

Due to unusual circumstances I needed a room for the night in Gateshead (due to a visit to A&E - not me personally). I booked through Booking.com but due to the late hour, I contacted the hotel directly to ensure they had my booking and there would be a room available and someone to let me in. I spoke to a member of staff/owner and they assured me all was booked and someone would be available to let me in (regardless of the hour). I arrived around 1pm and sure enough the night porter was expecting me and showed me to my room. The room was lovely and my welcome was warm, friendly and much appreciated after the day I’d had. Breakfast was delightful and the 2 ladies who welcomed me were bright, happy and a credit to the hotel. Absolutely fantastic building, room, building and staff. Thank you so much for rounding off a difficult day with such courtesy and kindness.

No complaints at all.

The property was in a good location. Plenty of off road parking. Beautiful building and nice ambiance. The staff were all professional but really friendly and all appeared to enjoy working together. The room was spacious and clean. Beds were comfortable. Tea and coffee making facilities were adequate. The meals in the hotel were outstanding, both the evening meal and breakfast were really tasty.

No complaints as such as didn’t effect our experience just the room we were in could have done with a little tlc. Maybe a lick of paint to freshen it up but nothing major. The bathroom was lovely and large but the radiator didn’t appear to work so it was cold in there but we didn’t mention it as it didn’t bother us.

Service/staff were fab. 1 member of staff went above n beyond with his service to us. Everyone was soo friendly We had a sit down meal for my father in laws 80th birthday. The room set up was gorgeous. The food exceptional!! I think we exhausted the poor nite porter with our late nite drinking, but he still gave us great service. The rooms were lovely. I loved the lounge. We all had a superb stay. Only have the one negative which is listed below ....

We travelled on the day of a bad storm. Some of us had driven for over 9 hours in horrendous conditions. Unfortunately we had missed the finish time for dinner by 5/10 mins we asked if possible for just a sandwich, just something to nibble on as we were all hungry, and there was no crisps etc sold at the bar, but was given a firm no ☹️ Abit later a very lovely male member of staff (im so sorry but ive forgotten his name) came out with some toast n jam for us, which was lovely and greatly appreciated

Staff are really friendly and attentive. We had a lovely meal in the restaurant and then a substantial breakfast the following morning. The food and service is of a high standard and good value for money. We enjoyed our stay.

There was only a blind at the window rather than curtains in our room which let light in early morning. My husband likes a room to be pitch black, only a minor point though. Also the covers on the shower controls were missing which made it difficult to switch the shower on and off.

Lovely old homely property with lots of character. Bar and restaurant are spacious with a good atmosphere and food/drinks prices compare well with most decent establishments. Staff were all very friendly and welcoming, service at dinner was super quick. Good variety of menu options. Parking was easy, plenty of spaces and free!

Floor in bedroom was on a slight slope, so it took a bit of getting used to sleeping in a sloping bed. Maybe bed could be levelled up a little on one side. But it was part of the character of a property of this age and not a major issue, just felt a bit strange.

The room was at the top of the hotel so was nice and quiet. It was a nice large room with a very large bathroom. The bed was really comfy. I enjoyed the chat with the bar and restaurant staff who were very knowledgeable about the wines and spirits they served. The food was excellent and had items on the menu that you don't always see.

The shower was over the bath but didn't have anywhere to hang up the shower head. A bit awkward to use. everything else was good.

A beautiful location. Quiet, hidden by trees yet easily accessible within only a few miles from major road. ALL staff were wonderful. Really looked after and spoiled when enjoying two full, tasty breakfasts. All staff professional, helpful and friendly. Room was very clean, comfortable and with accessible electric points for charging mobiles. Especially enjoyed quiet, large garden to walk or sit with a coffee. I was with three others from my family and each of us were thrilled with our special stay. It was a real treat to stay in Eslington Villa.

Having to leave such a beautiful, relaxing place!

The hotel is very nice, the room was also very nice and the food in the restaurant was good

we booked a family room which was in the annex and unfortunately due to the weather changing it was quite cold in the evening as a high wall outside prevented any sun getting into the room in the day. Also, the rooms above ours (private area?) the floor was very noisy and the slightest movement upstairs sounded as thought they were actually inside our room. This disturbed us quite a lot either later in the evening or at 5.30 am when the upper occupants started moving around.

The Spanish receptionist was lovely, really friendly and helpful, the rest of the staff were friendly and helpful too. The room was clean and the bed was comfortable. I went downstairs to collect breakfast and they offered to bring it to the room, which was really helpful. I could see a selection of fruits, juices and yogurts set out for the guests, and the hot food was made to order.

We could hear noise from the cars outside in the morning as the car park was right below our room and the windows are single glazed. The room was next to a storage cupboard and there was a little clattering outside our room which woke us up a little earlier than we'd planned but it wasn't awful.