Ease of check-in. The friendliness of the staff. The location was central to our needs. Rooms were a good size. Very clean. Toiletries included. Fluffy towels. Hot shower with good water pressure. Conplimentary water, tea, coffee & biscuits in the room. Breakfast was delicious. Plenty of parking. Definitely recommend.

Rooms were very cold. The heaters didn't seem to work. I didn't realise this until I had returned from a night out - very early in the morning. Although I'm sure if I'd noticed this earlier and asked the staff, they would have rectified it for me. I found a blanket to put over the top of the duvet, which helped a little.

A huge room (the Boardroom) with an excellent modern bathroom, beautifully equipped with high class bath and shower (but no toilet roll holder!)

No upstairs CH, so reliant only on fan and convector heaters; just about OK this time of year but in winter could be pretty cold? Some really good modernisation has been done, but much of the hotel still feels like urgent work needs to be carried out (e.g. windows, curtains) and it’s all a bit chaotic and cluttered, e.g our room had ten chairs in it (enough for a Board meeting!), totally unnecessary.

It’s location. The breakfast was fine but there was also a lot of choice. The staff are friendly.

The room could be doing with being updated. The remote control was held together with tape. The room door didn’t close properly there was a gap between the door and frame. The walls in the bathroom next to the toilet had a hole in it and there was a big stain also on the same wall. But for an overnight stay it was fine. It was a bit noisy with other guests just banging their room doors when going in their rooms instead of trying to close them quietly as to not disturb other guests.

Hospitality was excellent, and staff couldn't do enough to make stay more pleasant. Breakfast was one of the best I have had had, with great selection, and very good cooked breakfast offered. Evening meals were of good quality, and generous portions, and attentive staff. Hotel was centrally located in charming small town. Hotel was well presented.

Bedroom was a little dated and "tired". Everything was fine and very clean, with no issues, but could have been a little bit better maintained.

All staff were very welcoming and attentive. They even cooked a meal for me after the chef had left for the night. The restaurant waiter was a very courteous and efficient young man. The breakfast was huge and served quickly.

There is no lift in the hotel. Had to climb two flights of stairs with luggage. The bathroom had a dead insect in the bath and mould on the ceiling.

The hotel itself is utterly charming! Superbly located and quiet. I have read reviews that say it’s dated - it is a little bit but that merely adds to its charm! My double room was super clean, comfortable and well equipped! The food was lovely. However the most outstanding thing about this great hotel is the family who run it! Honestly the welcome is home from home. Nothing is too much trouble. Genuinely the Royal Hotel is worth the stay and we will be back often!

Nothing!

The hotel has incredible history, the boardroom is stunning and could charge twice as much for such a beautiful room. The only neg, the room had no heating but a tiny electric heater which did very little for the size of the room. The bathroom was one of the best I’ve ever seen in a hotel. Would def, recommend and wouldn’t hesitate to stay again - particularly in the Boardroom.

The food was sadly lacking. But breakfast was good. The light outside the hotel is very bright so would suggest a blackout blind maybe.

We loved the history and style of this property. The owners were excellent and very welcoming. a lot of painting and refreshing had been done.

This property needs a lot of updating. Floors throughout the hotel, including our bedroom, were very soft and we were concerned about falling through them. Our first morning we awoke to a steady stream (not a drip) of water pouring out of a spot in the ceiling tile, being absorbed into the thick carpet. The floor underneath seemed very soft and rotten.

Staff really nice and very helpful, breakfast had lots to choose from, Room was large and spacious 😊 finding sockets to plug in chargers wasn't easy but older hotels it's to be expected

Overall I really find it difficult to complain about anything,, we had everything that we needed and staff were excellent,, I would stay again most definitely 😊

We were welcomed kindly and there was no issue with late arrival (after 10.00 pm). Our room was upgraded (free of charge) to better and bigger room. Hotel Staff were exceptional, although they have hands full, they have smiling and had time to chat to every guest to make them feel comfortable. Breakfast was delicious! and there was wide selection of food. Hotel is situated in great location, its décor and fittings are kept in original style (with high attention to detail) which is a bonus! There is a spacious car park adjacent to the hotel which is also great. During one of our breakfasts (we have stayed for 3 nights), we have found out that although the hotel owner recommends local restaurants, he prepares fantastic curry, and this is a reason we are going to come back for ! Thank you very much for your hospitality! :)

Nothing!