The bed was extraordinarily comfortable, and are room was generously large and light-filled. The upstairs XIX (on the uppermost 19th floor, naturally) restaurant and bar are wonderful, serving breakfast, brunch, a complete bar menu and libations. These extraordinary, century-old rooms have tall ornate domed plaster ceilings, matched by no hotel in the U. S. The hotel is a bit down on its heels. And I muttered to myself, when checking in, oh my…how far the old Bellevue-Stratford has fallen. But, it still stands, and she is still magnificent. Few things would make me happier than to see the Bellevue preserved and restored.

Needs to be spiffed up (carpeting, paint, etc.)

The location

Breakfast was horrible Especially the service. The server only came twice to the table to greet us and to dropp off the check. We stay there days. & did not return for breakfast. We had breakfast @ the love. Much better It’s unfortunately that such a beautiful had such horrible service & food

Breakfast was excellent in the beautiful hotel’s dining room on the 19th floor, it included lactose free option. The hotel is stunning and the rooms spacious with comfortable beds. Very clean.

The entrance of the hotel in not well signaled, because it was moved from the Avenue to an adjacent alley.I just would have liked a gluten free option at the restaurant. But all else was excellent I highly recommend it.

beautiful building with so much history. ornate details, vintage glass, the 19th floor is a must see.

the room itself was quite plain. our window faced the Conservatory indoors, which had a lot of natural light but I would’ve preferred an outside facing window.

Location was ideal close to shopping, restaurnts many amenities would stay here next trip. centrally located to many historical venues.

transportation from the airport to the hotel was horrible

Everything else. It's beautiful there, the people were very friendly, and I'd stay there again. Good sized room, good closet, had bathrobes, EXCELLENT water pressure, and when I ordered room service, they were prompt and gave me the cutest little jar of jam and a tiny little Tabasco sauce. I loved staying there.

The TV in the hotel wasn't great. That only mattered because there was severe weather my first night there, so I couldn't really go out.

Exceptional location and spacious and tidy rooms

Furniture and aspect a bit outdated and the room was a bit noisy due to traffic outside.

the hotel was close to all the main attractions in Philly and was also close to lots of different types of restaurants

it was all excellent

location friendly and great staff

first room they put us in had malfunctioned AC … no housekeeping despite us requesting it upon checking in.. staff apologized and moved us to another room with working AC

The hotel is in a great location, the room was comfy.

The staff could have been friendlier, breakfast wasn't included, no place to put anything in the bathroom.