Hotel Barchetta Excelsior

Great location in the centre of Como city with lake views from our balcony. The room was roomy and comfortable. Breakfast was included and was comprehensive, but the same each day. A bar and restaurant within the hotel provided some easy options close to home at night.

While the breakfast was comprehensive, it was the same every day with scrambled eggs the only option. Sadly the eggs were cold 3 days out of 5. Our bathroom was dated, with a shower over the bath, with no safety handles or bars for people of our age. The Taos for the bath were on the side wall where you stood under the shower (very awkward).

Location is great, right up against the lake, with superb views, although sadly road construction made it a little noisy and dusty. But can’t be helped. Breakfast was decent, standard continental, good selection, including gluten and dairy free options. Bar was good enough, decent atmosphere, friendly staff, usual array of drinks of offer, a decent whisky selection, large array of single malt scotch (laga 8, laphroaig 10 CS, etc) along with usual array of spirits, wine, beer and some classic Italian cocktails. Restaurant was decent also, some stuff is frozen and re-heated/finished rather than coming from fresh. But some items are fresh. Again, friendly service, a little expensive for what it is. But it’s Como. Most places are about 15% or more above market average, so not terribly surprising considering the location. But atmosphere and service makes it worth it, if feeling lost for a place to eat one evening. Bed is a little firm for our liking, and the air-con in our room didn’t seem to be that effective. But the hotel is excellent and good value given what you get. Staff are also amazing and very helpful. Reception staff are very helpful and always happy to answer any questions. We got a good rundown of local attractions and points of interest, including a decent place or two to eat. Boat times etc. Room was very clean, friendly and efficient turndown service. Cleaned every day. Fresh water bottles, towels, toiletries, toilet paper etc.

As stated above, the road works being carried out at the time of our visit made things a little noisy, and the dust made it unpleasant to leave the window/balcony door open at night. This wouldn’t have been much of an issue had our air-con been a little more effective. As our room got quite warm and stuffy at night. So, Road works not normally an issue, but if you’re not able/comfortable sleeping with the balcony door open, it might be hot/stuffy. The bed is also a little firm/hard for our preference, so not an issue for some, isn’t comfortable for us, so keep in mind when booking. As can affect sleep for some.

We have stayed at the Barchetta on two previous occasions. The hotel is ideally situated by the lake and in easy walking distance of the many boutique shops and restaurants in Como. On this occasion we brought some friends and as per our requests were given three rooms next to each other with views over the piazza to the lake. Breakfast was very good, continental and hot offerings with only a slight gliche on one morning with a delay for croissants to be put out.

Aside from a minor negative bar experience on one evening, we couldn't really fault anything. We would certainly stay again next time we visit Como.

great view of the lake with balcony helpful and friendly staff great breakfast selection with a view loved the dinner we had at the hotel, one of the best pastas we’ve had! close to the ferry clean room

the actual room looks more worn down than seen in photos, but still decent right above bus stops so quite loud thin walls and we could hear people next door and sounds from water pipe from time to time

Great location with our own private terrace overlooking the lake. Amazing breakfast with tons of options. Walking distance to shops, restaurants, and ferry. We were also impressed with the staff that went out of their way to assist us ship some gifts to Middle East. They called the carriers on our behalf. They also spoke English quite fluently. Would definitely recommend this hotel. Our experience was very indeed a pleasant one.

None.

The photos do not do the hotel justice. The rooms are very well appointed and the location in Como center is great. We had a lakeview balcony. The breakfast was rich and plentiful. The staff was very friendly, efficient and happy to help - shout out to Matteo! The drinks are fairly priced.

Not the hotel's fault but the bus stop outside can be a bit noisy during the day. Parking isn't available on property. The sister hotel is nearby and offers parking but we used public since the sister hotel was booked our first night.

Superb locatie and awesome view on the lake

Breakfast was not too big. It was good, but not much choice. You'd expect more from a 4 star hotel with a price like that.

Best location close to everything. Staff was super professional, friendly & helpful. The included breakfast was great, could not ask for more. . It was very clean and quiet. The only negative I could say is the furniture in the rooms was dated but the beds must be new -they were super comfortable. The Linens were top of the line. The shower and amenities in bathroom were great, hot water. I give it 4.5 stars out of 5.

Old furniture in room. Not the beds as they were very comfortable but dresser & tables were old.

Good breakfast. Well supplied as the morning progressed. The hotel is ideally situated for Lake Boats and ticket office. The latter can get busy at weekends. Excellent views of the Lake. Cleaning staff friendly and helpful.

Service in the restaurant rather slow.

Breakfast, location, view

The price was double and I didn't save at all by sharing the room with my friend. Another friend stayed in a separate room by herself and she paid exactly half of what the total for our room was.