Residence Diaz0

The location was excellent as long as you worked out how to get to the property to unpack the car. Accepted our dog for free which is refreshing compared to some of the charges applied by other properties.

When an apartment advertises a washing machine, you expect it to be available in the apartment, not in the basement and needing to pay for it. This would have been acceptable if the apartment advertised it as laundry facilities.

The communication was easy - good direction on where to park, how to get ind ect. The appartment has got everything you need. Perfect location for exploring old town Como. Silent and calm..

The knife in the kitchen couldn't hardly cut.. But this was the only thing missing

Perfect facilities and location, a 5 minute walk from the lake and a short walk away from everything else, in a none traffic area so it was quiet and you felt safe. Everything provided was exactly what I needed, in an authentic building yet modernised apartment for a comfy stay.

Good position in the old town part of Como. Very short walk to local attractions. Thoughtful self contained studio apartment with working air conditioning as well as retaining charming traditional style with small Juliet balconies. Suitable for recovering from long distance travel and also for being a base for exploring the area. Close to popular restaurants - I would suggest booking in advance in summer. Also small Carrefour supermarket with everything you could need a couple of blocks away.

I did not realise there was no lift. I would stay here again due to position and value but brace myself to carry luggage up stairs. Also, instead of walking my suitcase over cobblestones in summer I would recommend paying for a taxi to and from the train station.

- Formost, Its very nice location. 5 minute walk to ferry status, all main como tourist destination and all the things u want do in como city - Room were nice and clean, Decent size. - Hotel is always avalible to answer any query. I messaged them many times on whatsapp and they replied with in few minutes. - Family friendly place

- We stayed for 3 nights, But room was only cleaned in begining. The cleaning could be more frequent - The A/C was not working due to some reasons. It could have been addressed before start of our stay none other than less, the problem was fixed very next days - Not negitive point but more of observation, the appartment has no view so if u r looking for exoctic view, this place is not for you

Location was fabulous. Size of the room was brilliant! We were really impressed with ease of check in/check out process. Building felt really secure with key code to get in in the evening. Short walk to all the key locations in Como and beyond. Lovely range of eateries just a few steps away! Would definitely recommend to friends!

The bed is really uncomfortable as a double bed.. its two single mattresses on a frame that's too big, so they slide away from each other and you end up falling into the middle. There is little privacy as you can hear everything going on in the rooms next door... toilets flushing, conversations, moving around, sneezing - its like being in the same room!

Great communication, helpful welcoming staff on arrival, Central location, clean and spacious room. Free luggage storage on day of checkout.

Had reserved a triple room,however was checked in to a double. I did ask if we had been given the wrong room and was advised I should have confirmed if I wanted to room made up as a double or a twin. I assumed a triple room would have a double and a twin so didn't really understand. The double bed was turned in to a twin on request pretty quickly so it wasn't too much of a problem in the end. I didn't read anywhere on the listing when booking about the 10min limit on hot water to shower which is less than ideal. Lack of proper curtains to block the light from the street also made it difficult to sleep.

Location was fantastic ,apartment was very clean and had everything we needed

Lloc-servei- actitud: Excellent location - a walk away from things to do and see - there's even the Tu/Th/Sat market at the end of the street and the Gelato Rosetti (amazing product and service) is just a few minutes away. Very friendly, helpful staff - thanks Juliet for the tips. Comfortable and quite well designed with a special feeling, I like the "sustainability" approach, though there's room for improvement.

There are no curtains to keep out the light (bring an eye mask); the recycling approach needs upgrading and more clarity.

the girls on reception were very nice and helpful as were the rest of the staff i encountered. the information provided before my booking on whatsapp was useful, the room was very big and the bathroom was good as well all very clean and tidy, it was only a short walk to bars, restaurants, shops, squares and places of interest and the marina on the lake. the building itself was very nice and typical of the architecture in the old city. very nice atmosphere on an evening in the piazzas and old town in general. i would stay here again if visiting.