Grande Centre Point Hotel Terminal21

I had the pleasure of staying at Grande Centre Point Hotel Terminal 21 whist in Bangkok & I have to say that It's one of the best hotels I have stayed in. The facilities were great! I stayed in a Deluxe Premium Double room on the 29th floor which came with a small kitchenette which included a microwave & washing machine & best of all an amazing view of the city. There was a 40" TV screen which includes many channels to watch if you need entertainment but I hardly used it unless it was to watch live Premier League matches ;) The hotel also comes with a good gym, sauna, & steam room (which wasn't operating whilst I was there), an amazing swimming pool, a lovely tennis court & a small golf course which you can use at no extra cost. All in all Grande Centre Point Hotel Terminal 21 was a great experience and I will now be my first choice stay in Bangkok for future visits.

Checking in was a slow but it was very busy when I arrived so would not mark it down against the hotel & room service didn't come by to clean my room until the 5/6pm every evening.

Linked to Asoke BTS and Sukhumvit metro. amenities nearby and Terminal 21 shopping centre. staff are super friendly and helpful.

the row of seats in the breakfast area at level 5 are placed too closed together. these seats are situated near the eggs station. Restriction in the movements to take food and risk of bumping and spilling in the next table. Also too close for comfort to make any conversation.

The location was great. There is a way from the hotel to the shopping mall at the lobby. The sauna was good. The toilet bowl was fully automated. The curtains were automated too.

The way to the hotel entrance was awkwardly positioned. The bed and pillows were not as soft as compared to cheaper hotels around it. The staff at the lobby could use some smile. The steam room was out of service during my stay.

Amazing location, Lovely Staff.

Too much rush for breakfast. Need to wait in line for getting a table. I would recommend choose an option without breakfast and head out for breakfast.

the staff was amazing and very helpful. the housekeeping staff was attentive and checked in with me if i need anything else. room was timely clean and stocked and i appreciate this alot. location was amazing being in Terminal21 and super near to the MRT and BTS. i would like to shoutout to the concierge staff who helped me tracked down my airport transfer after check out, turns out the driver was already waiting in a different car. i was worried it would turn into a nasty situation and delay my arrival to the airport. thank you thank you. overall awesome experience

the room was clean but it could use with an update or two. the marble flooring also felt a little cold at times to walk on. my room door seems to be slightly ajar and it allowed sound to go through? it locks fine but i can see light from the outside coming through. i could hear the commotion outside and it can feel quite disruptive especially in the early mornings.

Great location - wonderful - hardworking and friendly staff

After using booking.com for reservation and calling the hotel to request and confirm that my Thai gf be allowed to check in prior to my late nite arrival she was asked to pay 5,000 baht deposit despite having my credit card on file and never mentioning this to myself or to her during 3 separate phone conversations with the hotel - I only ate breakfast one morning and I arrived at 8:30 and nearly all of the food pans were empty and took about 15 minutes to refill the items - the coffee girl Ann was fantastic

breakfast's quality is good and with many choices and hotel's location is excellent

housekeeping services varied, sometimes very good but sometimes not, e.g. cups were not washed, facial tissue was not refilled and shower set was not provided.

quality food, clean environment, friendly staff.

nothing

Superb location, especially great during the rainy season, with covered walkways to BTS, MRT and mall. Room is spacious and comfy. Hot Jacuzzi steam sauna and pool facilities- an amazing way to relax the feet after long day of shopping. View of the room is great.

The king bed does not have individual pocket springs. Movement of your partner would be felt if light sleeper. the other reviews talks about hot water running cold sometimes, it happens and easily remedied by putting on max heat to get back the hot water, this is probably a normal thing in Asia.

Everything was excellent from check-in to check out. Staff are very friendly and efficient. The breakfast is substantial, the only thing missing is the champagne!! The hotel does not serve any alcohol at all. The hotel's location to the BST and MRT is convenient for getting around Bangkok easily and being located within Terminal 21 you have a wide choice of places to eat and shop without going outside ...!!

The only disappointing thing about Grande Centre Point Terminal 21 is there's no bar, so a little drink down by the pool area or after a night out wasn't possible.