ibis London Canning Town

Reception good 😊 quick check in We were attending the O2 arena The location was superb, 12 min walk to cable car station. Beds were comfortable, bathroom lovely, clean and modern. Everywhere was clean.

We came in late from the O2 with a McDonald’s, we sat in the bar/reception area and started to eat our food. The security guard came over and told us we couldn’t eat there. Had to eat it in our room. If food was available from cafe we would have bought it from there! But in the day a vast majority of people who weren’t even staying at the hotel were in the same area on laptops and even painting , for hours without so much as purchasing a drink or croissant !! Just felt it was a little out of order.

Great location for the Abba voyage concert and enjoyed a relaxing drink in the pleasant and not overpriced bar when we got back. Staff also very personable and helpful

Additional tea sachets in the room

The room and hotel was very clean, quite big and tidy. The atmosphere was always lively and friendly. It’s right outside the Canning Town Underground station. The staff was very friendly and always helpful.

Nothing.

it was so close to the station, the room was comfy and clean and the lobby area was full of life and felt cozy and the staff were friendly

they didn’t allow us to drink our Starbucks in the lobby but allowed a couple the night before to eat their McDonald’s in the lobby beside us

Absolutely perfect location for those unfamiliar with the city as it’s right opposite the tube station !! Scrumptious breakfast, the food & beverage team were very attentive very sweet and kind enough to go out of the way to make sure your experience is top tier. Special mentions to the sweet (f&b manager/supervisor I believe) who saw me looking exhausted for my trip and instantly offered me a coffee + brought over a glass of water as I waited for check in. Special mentions to Curtis & Gabriella who make a lovely bubbly team and made me feel welcomed and catered to throughout my whole stay. So friendly almost so friendly I nearly felt at home. Nice to see such a diverse team as the face of a chain hotel for once 😌 Facilities and cleanliness of hotel were great, gorgeous open plan lobby/bar/restaurant area! The late night security system is also much appreciated as I have never seen such great initiative before. Comfy bed room and sweet welcoming housekeeping staff!

That I had to leave 😩 Better quality orange juice maybe ?

Very conveniently located, right next to the underground and bus station, you get to Central London in less than 20 mins. Comfortable bed, very clean, friendly and helpful staff, I definitely recommend. Breakfast is good, classic English breakfast buffet, plus some really good mini croissants and pains au chocolat.

The only thing we didn't like was the "juice distributing machine", part of the breakfast buffet. It was so bad that I just have to mention it! It is better not to serve juice at all, than to serve this - a machine that pours into your glass half concentrate half water, and the proportions aren't always the same (big chance that you just get a glass of water that slightly smells like orange)... tastes bad. Something to improve!

The staff was really friendly at check in, check out, and generally throughout the stay. The room was small, but it had everything we needed and it was exactly what we expected from an Ibis hotel. The breakfast was great and we were really satisfied with everything, especially the English breakfast options at the buffet. The hotel is right across from two metro lines that take you to and from the city super quickly, which was super convenient for everything we wanted to visit during our stay. There were also shops and fast food restaurants right next door. Nothing is luxurious about this hotel and the area, but everything is more than amazing for the price and value. All in all - we had everything we needed and we had a lovely stay in London and at Ibis Canning Town.

The room is a bit small, that might be important to some. It was also sometimes too warm, but the A/C worked like a charm.

Good location next to busses and trains, close to London cable car, great a transition stop for Stansted airport. Modern design, great lobby, comfortable room. Staff is very friendly and helpful with every request. Good breakfast.

The room smelled musty when we arrived and we could not find out why, the air was not great in the room. I suspect that that due to the carpet getting wet - the showers are not well designed for blocking the water running all over the bathroom and wetting the carpet in the room. (there is no shower barrier and the curtain is too short to block the water). But the water pressure is amazing! (which makes it to splash around more though).

The breakfast cost was great and the selection of hot and cold food/beverages was amazing. Although we couldn't get a disabled room for my mum, the lifts worked perfectly the whole time we were there and never out of order. That would have been an issue with my mum not being able to walk far and having a mobility scooter. The view we had was amazing of the London skyline including cable cars, and O2 arena. The room was spacious and comfy, bathroom was a good size and fully equipped. Underground was across the road so again no huge distance for mum to walk. and the staff are a credit to you. Kind, Polite, Knowledgeable and always went the extra mile to help us. This is definitely the hotel for us when we rebook for next year.

The experience was very positive and there wasn't anything that we thought was a bad point really apart from maybe that there was no restaurant for lunch and diner, although they do pizza and bar snacks, we wanted meals so had to go out to eat.

We stayed at The Ibis for my daughters birthday trip to London. Our stay was wonderful from start to finish. Location was superb especially getting to and from the O2 arena (just 1 stop away), we used the station opposite the hotel every day and used the cable cars located just a 15 minute walk away aswell. Hotel spotless and staff couldn't have been better, all very helpful and friendly. Our room was decorated for my daughters birthday and she received a piece of cake and a birthday card! I can recommend food here although we didn't have breakfast we did have brunch and it was delicious.

Just to make it clear that food and drinks are available 24 hours :) Massive plus but we didn't know until our last night.