Lancaster Gate Hotel

close to bus lines and tube lines. Hyde park and KensingtonPalace across the street. Restaurants a 5 minute walk either direction. Friendly staff 24 hour access

Breakfast overprice for 12.50 and few choices . Go to Queensway plenty of selection a 5 min walk Avoid Room 1017 window will not shut close draft coming in / Heater on all night

Few hundred metres from the underground & less from the entrance to Hyde Park. Food (breakfast & dinner) was lovely, big breakfast buffet & the dinner menu was very price reasonable & tasty. We had a family room which was very spacious. It was ideal for what we wanted in terms of price & location.

Very pleasant and clean hotel. Friendly and v professional. Much nicer than I expected considering the price. The room next door was very noisy and reception dealt with them swiftly so I slept well. The hotel is about a 10-12 minute uphill walk from Paddington, so if you have heavy luggage then best to go to one of the small tube stations nearby.

The location of the hotel is good and near the metro. There are supermarkets and restaurants near too. The breakfast is simple but good.

The shower heats up a lot without anyone touching it, and at some moments it is possible to hear other people walking in the upper floor.

Good location just across the road to Hyde park and within easy reach of central london for theatres and restaurants nice clean area

Room was on lower ground floor there was a constant humming noise from 6.30am until very late at night could also hear noise from the tubes and sounds of showers from other rooms would not accept a room on this level again this was our second stay at the hotel previous room was absolutely fine

rooms were big for family location is perfect and safe bar/restaurant staff was awesome.

rooms a bit dated and temperature in rooms hard to control

The breakfast was extremely good, a good choice of cereal, croissants and plentiful options of hot food. The member of staff managing the service remained smiley throughout despite how very busy it was.The staff serving coffee and clearing the tables were pleasant and efficient.

The evening meal service was at times poor. The staff tried their best but having just two staff to man the restaurant and bar..and having limited cover when one of these two had a break.. was ridiculous. I over heard another guest liken it to Fawlty Towers... which, whilst true, was unfair on the over stressed staff members. Whilst the food prices weren't high the quality wasn't that special either, rather 'wet' lasagne, slightly rubbery chicken with the indifferent chips. Not unpleasant but not too appealing, so we made the decision to eat out.The choice of good local eateries in the immediate area meant the decision was a no brainer. (Sadly we found similar issues when we stayed last year)

Two Underground stations really next door to the hotel is outstanding. The borough of the hotel is another quite positive point to be mentioned. Having Kensington Gardens and Hyde Park so nearby has enhanced a lot our stay. We have loved this! The breakfast was very diversified and good. The restaurant is also good and handy , especially after so much walking around the lovely city of London! Last but not least, the relation cost versus benefit was decisive for our choice of this hotel.

Not having a frigo bar in the room is a very negative point. Although I guess that this is a cultural aspect, once all hotel we have looked up did not provide this item as well. We love drinking really cold water and beverages in general upon our return to the hotel and also having room to keep fresh any kind of food we buy during our leisure time is really important.

The hotel absolutely met our expectations for a city hotel - it is situated like 150 m away from Hyde park, bus and metro stations. London Paddington station is at no more than a 10 min walk from the hotel. We could easily reach every sightseeing spot in the city. The neighbourhood is calm, quiet and safe. There are small shops and very nice reastaurants nearby. The triple room was of a decent size as well as the bathroom. The staff were very helpful, the cleaning ladies changed the towels every day as well as the entire linen on the 4th day. The breakfast was good enough in variery and quality to start our busy tourist day. :)

It is obvious that the hotel needs some refurbishment and renovation - both inside and out. However, that was not a negative point for us and we absolutely loved our stay.

The quiet but conveniently located next to Hyde Park and public transportation to most attractions.

The WIFI was limited to 2 devices at a time and internet service was poor.