403 reviews
From
$697455 Madison Avenue, New York City, 10022, New York, United States
403 reviews
1/24
From
$697Spa/Wellness packages
Steam room
Air conditioning
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Elevator
Welcome to Lotte New York Palace, a luxurious 5-star hotel located in the heart of New York City. Situated at 455 Madison Avenue, this stunning hotel offers a prime location just 3.4mi from the city center. With 403 glowing reviews, you can rest assured that your stay at Lotte New York Palace will be nothing short of exceptional.
Upon arrival, you'll be greeted by a 24-hour front desk where the friendly staff will assist you with any requests. The hotel features a wide array of amenities to make your stay unforgettable, including a relaxing spa, a fitness center, and a restaurant offering delicious meals for room service or dining in. For those traveling with pets, the hotel is pet-friendly (extra charges apply) and also offers private parking (extra charges apply).
Each room is equipped with air conditioning and a private bathroom complete with free toiletries. The hotel also offers a variety of additional amenities, such as a convenience store, evening entertainment, and a tour desk. Whether you're here for business or leisure, Lotte New York Palace is the perfect choice for an unforgettable stay in the Big Apple.
Please note that prices start from $697, and additional charges may apply for certain amenities. Don't miss the opportunity to experience luxury and comfort at Lotte New York Palace. Book your stay today!
At Lotte New York Palace, you'll have the opportunity to indulge in a culinary experience like no other. The hotel boasts two on-site restaurants, Pomme Palais Cafe and Villard Restaurant. Start your day off right with a delicious breakfast at Pomme Palais Cafe, where you can enjoy an array of pastries, sandwiches, and coffees. For a more sophisticated dining experience, head to Villard Restaurant, which offers a menu filled with exquisite dishes prepared with the finest ingredients. Whether you're in the mood for a hearty steak or a delicate seafood dish, you won't be disappointed.
When it comes to payment options, keep in mind that Lotte New York Palace does not accept cash. However, you can conveniently settle your bill with JCB, Visa, Mastercard, Discover, Diners Club, or American Express. You won't have to worry about carrying large amounts of cash or finding an ATM nearby.
With a range of room types to choose from at Lotte New York Palace, you're guaranteed to find one that suits your needs. Whether you're seeking a cozy and comfortable space for a solo or couple's retreat, or a spacious suite for a family vacation, the hotel has you covered. From the Premier Skyline View Room with King Bed to the Cathedral View Room with Two Double Beds, every room is thoughtfully designed with your comfort in mind. Whichever room you choose, you can expect modern amenities, plush furnishings, and breathtaking views of the city skyline or the majestic Cathedral.
Closest airports
La Guardia Airport
5.5miNewark Liberty International Airport
11.3miJohn F. Kennedy International Airport
13.1miWestchester County Airport
25.5miLong Island Mac Arthur Airport
46miSpa/Wellness packages
Steam room
Air conditioning
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Elevator
Room service
Restaurant
Business center
Free toiletries
Private Bathroom
King Room, Skyline Cathedral View
1 King Size Bed
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Room - 1 Queen
360 sqft
Minibar
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The spacious double room offers a mini-bar, as well as a private bathroom featuring a bath or a shower. The unit offers 1 bed.
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Suite Corner Pantry
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Room - 2 Bed, City View
x4
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x3
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Single Room
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Towers Executive Suite
1 King Size Bed
x8
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x5
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Room - 2 Double, Skyline Cathedral View
2 Double Beds
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Towers Suite, 1 Bedroom
1 King Size Bed
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Towers Corner Suite, 2 Bedroom
1 King Size Bed
2 Queen Size Beds
Minibar
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Run Of House
x10
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x6
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Room Run Of House
Towers Corner Suite
1 King Size Bed
1210 sqft
Minibar
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This corner suite offers a flat-screen TV with cable channels, a laptop safe box and a mini-bar.
Triple Room
2 Queen Size Beds
1160 sqft
Minibar
x3
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x4
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The spacious triple room offers a mini-bar, as well as a private bathroom boasting a bath or a shower. The unit has 1 bed.
Towers, 2 Queen
2 Queen Size Beds
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Room With City View
1 King Size Bed
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Palace Studio Suite
1 King Size Bed
1 Sofa Bed
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Suite, 2 Queen
2 Queen Size Beds
x8
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x5
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Suite, 2 Double
2 Double Beds
x8
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x5
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Suite Two Double Beds
King Room
1 King Size Bed
355 sqft
Private Bathroom
Minibar
Free toiletries
x4
+
x3
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King Size Bed
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Room - 2 Double, Cathedral View
2 Double Beds
355 sqft
Private Bathroom
Minibar
+
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Show 4 photos
Premier, 2 Double, Skyline View
2 Double Beds
355 sqft
Private Bathroom
Minibar
+
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Suite Corner
1 King Size Bed
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Show 4 photos
Superior, 2 Double
2 Double Beds
355 sqft
Private Bathroom
Minibar
x4
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x3
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Suite Luxury
x8
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x5
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Suite Luxury
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King Room, Cathedral View
1 King Size Bed
355 sqft
Private Bathroom
Minibar
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Suite Executive
1 King Size Bed
x8
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x5
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Suite, Accessible
1 King Size Bed
x8
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x5
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Suite Accessible
Suite Superior
x8
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x5
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Suite Superior
Studio Executive, 2 Queen
2 Queen Size Beds
x5
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x3
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Studio Executive Two Queen Beds
Family Superior
x8
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x4
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Family Room Superior
Towers, King
1 King Size Bed
465 sqft
Minibar
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This room features a sitting area, flat-screen TV, and a mini-bar.
Suite
1 King Size Bed
x8
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x5
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Suite Standard
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Premier, King, Skyline View
1 King Size Bed
355 sqft
Private Bathroom
Minibar
Free toiletries
+
More details
Experience luxury at its finest in our Premier Skyline View Room with a spacious 355 sqft, offering breathtaking views of the city skyline. Perfect for a family of 3 adults and 2 children, this room boasts a comfortable King size bed, private bathroom, minibar, and free toiletries.
Superior
1 Double Bed
x4
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x3
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Superior With Double Bed
Family, Double
1 Double Bed
x8
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x4
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Family Room Standard
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Superior, King
1 King Size Bed
355 sqft
Private Bathroom
Minibar
x4
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x3
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Superior King Bed is 355 square feet.
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Studio Suite, Cathedral View
1 King Size Bed
1 Sofa Bed
410 sqft
Private Bathroom
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This studio features sweeping views of St. Patrick's Cathedral.
Room - 2 Queen
2 Queen Size Beds
2 Double Beds
x4
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x3
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Tower, 2 Queen
2 Double Beds
2 Queen Size Beds
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Suite, 3 Bedroom
x8
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x5
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Suite Three Bedrooms
Tower, King, Accessible
1 King Size Bed
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Premier, City View
x6
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x3
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Premier City View
Executive Suite Tower
1 King Size Bed
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Club
x10
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x6
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Room Club
Family, 2 Double
2 Double Beds
x8
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x4
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Family Room Two Double Beds
Studio
1 Double Bed
x5
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x3
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Studio Standard
Studio Business
x5
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x3
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Studio Business
Palace Signature Suite
1 King Size Bed
Minibar
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Room - 2 Double, Accessible, Cathedral View
2 Double Beds
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Tower, King
1 King Size Bed
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Premier
1 King Size Bed
x4
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x3
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Premier With Views
Superior, King, Accessible
1 King Size Bed
x4
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x3
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Studio, King
1 King Size Bed
x5
+
x3
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Studio King Size Bed
Premier, Accessible
1 King Size Bed
x4
+
x3
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Room Accessible Premier Room
Superior, Queen
1 Queen Size Bed
x4
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x3
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Superior Queen Bed
King Room, Accessible
1 King Size Bed
x4
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x3
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Accessible King Size Bed
Accessible Room
x4
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x3
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Accessible
Executive
x4
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x3
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Executive
Suite, 2 King
2 King Size Beds
x8
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x5
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Luxury
x6
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x3
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Luxury
Junior Suite Executive
x5
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x3
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Junior Suite Executive
Deluxe
x4
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x3
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Deluxe
Family Suite, 2 King, Sofa Bed
2 King Size Beds
1 Sofa Bed
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Show 2 photos
Standard Room
1 Double Bed
x4
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x3
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Room With Views
Room - 2 Queen, Accessible
2 Queen Size Beds
2 Double Beds
x4
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x3
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Accessible Two Queen Beds
Suite Tower, 1 Bedroom
1 King Size Bed
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Premier, 2 Double, Accessible, Skyline View
2 Double Beds
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Tower, 2 Queen, Accessible
2 Queen Size Beds
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Suite Deluxe
x8
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x5
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Suite Deluxe
Suite Luxury, 2 Bedroom
x8
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x5
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Suite Luxury Two Bedrooms
2 Bedroom
x4
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x3
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Two Bedrooms
Premium, City View
x4
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x3
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Premium City View
Suite, King
1 King Size Bed
1 Sofa Bed
x8
+
x5
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Suite King Size Bed
Queen Room, Accessible
1 Queen Size Bed
x4
+
x3
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Accessible Queen Size Bed
Studio Executive
x5
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x3
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Studio Executive
Suite Executive, Accessible
x8
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x5
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Suite Accessible Executive Room
Superior, 2 Double, Accessible
2 Double Beds
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Family Suite, Multiple Beds, Sofa Bed
1 King Size Bed
2 Double Beds
1 Sofa Bed
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Family, 2 Bedroom
x8
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x4
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Family Room Two Bedrooms
Prestige
x10
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x6
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Room Prestige
Queen Room
1 Queen Size Bed
x4
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x3
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Queen Size Bed
Suite Prestige
x8
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x5
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Suite Prestige
Family Suite, King
1 King Size Bed
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Premium
x4
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x3
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Premium
Junior Suite
x5
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x3
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Junior Suite With Views
Suite, 2 Bedroom
x8
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x5
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Suite Two Bedrooms
King Room, Accessible, Cathedral View
1 King Size Bed
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Economy
x10
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x6
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Room Economy
Apartment Standard
x10
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x6
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Apartment Standard
Apartment Premier
x10
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x6
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Apartment Premier
Suite Business
x8
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x5
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Suite Business
Luxury Tower, King
1 King Size Bed
x4
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x3
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Superior, 2 Bedroom
x4
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x3
More details
Dormitory Standard
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Bed In Dormitory Standard
Room - 2 Double
x4
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x3
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Executive, Single
More details
Dormitory Deluxe
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Bed In Dormitory Deluxe
Suite Corner Tower, 2 Bedroom
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King Room, Cathedral/Skyline View
1 King Size Bed
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Junior Suite Standard
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Suite Corner Tower
Minibar
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Room - 2 Double, Cathedral/Skyline View
2 Double Beds
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Family Suite
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Double, Double/Twin
1 Double Bed
2 Twin Beds
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8.1
403 reviewsFrom
$697Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
Featured reviews:
🇬🇧
Colette
8.2
8.2
Great view over the cathederal. Great spot near lots of lovely restaurants and spots. The gym is AMAZING if you like a good fitness centre. The hotel, bar and restaurants as well as gyms were amazing and newly renovated. The gold room is beautiful and everything is lovely about the hotel.
The room was okay, bed was very comfortable but the decor was a bit dated for us, the bathrooms were really underwhelming, I expect better bathrooms for the price I paid. It is all clean but just old and a bit dated with the shower curtain in the bath etc compared to the rest of the hotel. Also, we were spending lots of money on champagne yet then were charged for an extra bowl of nuts/snacks, a 5 star hotel at this price should give snacks for free in their hotel bar.
🇬🇧
Gary
9.1
9.1
Iconic Hotel in fantastic location, great service
Charged for WiFi access for 3rd night (only free for 2 nights) Room service surcharge Given the rooms are expensive but worth it,it seems churlish to charge for WiFi
🇺🇸
Kirsten
8.2
8.2
Great location, friendly staff, good size room
A bit overpriced - especially when you have to pay for wifi. Also i don't see a reason why it would be necessary to remove coffee machines from the rooms - COVID is a great excuse to reduce that expense.
🇧🇷
Cesar
8.2
8.2
The location is amazing (the St Patrick Cathedral's view is worth the extra cost). The old Palace spaces are beautiful and nice. The Rarities Bar is a highlight.
The Check-in process was slow but attentive. The room is outdated but very clean and spacious. I don't like to pay to use the WIFI. The minibar was sealed (!) but they offered a regular fridge as we stayed for a week.
🇬🇧
Adam
10
10
Beautiful property, with exquisite features in the Villard Mansion areas. Our room on the 9th floor was spotless, well equipped and had the most amazing view of the Cathedral. Only wish we had more time to stay there longer. The Bellman Matt was another highlight of our stay - supremely helpful, knowledgeable and friendly. Michael on reception was also very helpful and attentive to our needs.
I wish we could have stayed longer, and I wish we knew about the spa - would have loved to have spent some time relaxing in there.
🇨🇾
Michael
10
10
best share in the city, location, cleanliness, staff was very friendly
nothing all went well
🇺🇸
Natalie
8.2
8.2
Excellent location.
Very bad pillows.
🇺🇸
Lauren
9.1
9.1
The location was excellent and the staff were very kind and helpful. They were accommodating with our early check in and stored our luggage after our checkout. The tips they gave were very helpful and they seemed interested in our experience. The grounds were beautiful and I enjoyed riding the Peloton bike in the fitness room.
The only thing that could have been better would be having a water spout to fill water bottles in the lobby, having some sort of complementary morning food or snack. We also enjoyed the gated entrance. It was opened some of the time, so when that entrance was open, we were excited to get to experience it’s charm!
🇺🇸
May
8.2
8.2
The holiday/Christmas decoration was beautiful. My family enjoyed it a lot. The room view overlooking St Patrick’s Cathedral and city view was amazing. Staff were nice.
No free breakfast for the amount we paid. 😞 The restaurant and cafe were always full. We’ll it was a holiday season. The curtains inside the room, I didn’t like. Sorry.
🇬🇧
Deby
10
10
The property is stunning. the location is in walking distance to all the tourist attractions we wanted to see (Times Square, Central Park, grand central and rockerfella centre) tube station not far away either. all staff always have a friendly welcome when they seen us. Breakfast was delicious.
we had pre paid for breakfast via booking.com but was informed on checkout they do not offer a breakfast offer which was confusing. it worked out slightly more ($160) than what we had been quoted for on booking.com and we only had breakfast a few days of our stay. this is the only negative.
Attractions
Ripley’s Believe it or Not! Times Square
0.7miTime Warner Center
0.8miNew York City Madison Avenue
1.4miNeue Galerie New York
1.8miThe Jewish Museum
2.1miCafe Wha?
2.3miJacques Torres Chocolate
2.7miNew York City Riverside Park
3.7miBrooklyn Bridge Park
4miStone Street Historic District
4.2miAlexander Hamilton US Custom House
4.3miBarclays Center
5.2miBrooklyn Public Library, Central Branch (Central Library)
5.9miFlatbush Avenue
7.3miFort Tryon Park
7.6miAttractions
Ripley’s Believe it or Not! Times Square
0.7miTime Warner Center
0.8miNew York City Madison Avenue
1.4miNeue Galerie New York
1.8miThe Jewish Museum
2.1miCafe Wha?
2.3miJacques Torres Chocolate
2.7miNew York City Riverside Park
3.7miBrooklyn Bridge Park
4miStone Street Historic District
4.2miAlexander Hamilton US Custom House
4.3miBarclays Center
5.2miBrooklyn Public Library, Central Branch (Central Library)
5.9miFlatbush Avenue
7.3miFort Tryon Park
7.6miAirports
La Guardia Airport
5.5miNewark Liberty International Airport
11.3miJohn F. Kennedy International Airport
13.1miWestchester County Airport
25.5miLong Island Mac Arthur Airport
46miSpa/Wellness packages
Steam room
Air conditioning
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Elevator
Room service
Restaurant
Business center
Free toiletries
Private Bathroom
Bathroom
Bathtub or shower
Free toiletries
Private Bathroom
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Entertainment & Family Services
Babysitting/Child services
Evening entertainment
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Minibar
Restaurant
Snack bar
Special diet meals (on request)
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Concierge
Currency exchange
Private check-in/out
Tour desk
General
Air conditioning
Convenience store on site
Elevator
Facilities for disabled guests
Family rooms
Heating
Non-smoking rooms
Pet Friendly
Room service
Smoke-free property
Internet
Wifi
Media & Technology
Telephone
Outdoors
Outdoor furniture
Parking
Parking On Site
Private Parking
Physical distancing
Cashless payment available
Contactless check-in/out
Mobile app for room service
Screens or physical barriers between staff and guests in appropriate areas
Safety & security
24-hour security
Fire extinguishers
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Spa
Beauty services
Fitness
Fitness center
Locker rooms
Massage
Spa
Spa facilities
Spa/Wellness packages
Steam room
From
$697Check-in
From 15:00
Check-out
Until 12:00
Pets
Pets are allowed. Charges may apply.
Internet
WiFi is available in the hotel rooms and costs USD 15.99 per 24 hours.
Age restrictions
Age restriction may apply
Parking
Private parking is available on site (reservation is not needed) and costs USD 90 per day.
Children and beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
Cash
Visa,
American Express,
Discover,
Diners Club,
Mastercard,
JCB
This property does not accept cash.
Is Lotte New York Palace pet-friendly?
Absolutely! Lotte New York Palace allows pets, so you can definitely stay with your furry friend. Just keep in mind that there may be additional charges for bringing your pet along.
What are the check-in and check-out times at Lotte New York Palace?
The check-in time at Lotte New York Palace is 03:00 PM and check-out is at 12:00 PM.
Is there parking at Lotte New York Palace?
Yes, there is parking available at Lotte New York Palace. The parking is private and on-site. It costs $90 per day and no reservation is required.
What are the rates at Lotte New York Palace?
For stays at Lotte New York Palace, prices generally start at $697. However, your final rate might differ due to room types and date selections. To know the exact cost, specify your dates.
What are the room types available at Lotte New York Palace?
The Lotte New York Palace offers a variety of rooms including Premier Skyline View Rooms with King Bed, Cathedral View Rooms with King Bed, Studio Suites with Cathedral View, Cathedral View Rooms with Two Double Beds, Superior Rooms with Two Double Beds, Superior Rooms with King Bed, and Premier Skyline View Rooms with Two Double Beds. All rooms have a room size of 355 sqft and smoking is not allowed. The rooms accommodate 3 adults and 2 children or 4 adults and 3 children, depending on the room type. Beds range from 1 King size bed to 2 Double beds, with some rooms also offering a sofa bed.
Where can guests find entertainment in Lotte New York Palace?
Guests at Lotte New York Palace can enjoy a variety of leisure amenities during their stay. The hotel offers a spa and wellness packages, which include access to a steam room and a range of spa services like massages. For those looking to stay active, there is a fitness center available. In addition to the fitness center, guests can also visit the business center for any work needs.
For food enthusiasts, the hotel has two restaurants on site. Pomme Palais Cafe offers a casual dining experience, perfect for grabbing a quick bite or coffee. The Villard Restaurant is another dining option, providing a more formal setting for guests to enjoy their meals.
Overall, guests have plenty of options to spend their time at the hotel, whether it be relaxing at the spa, working out at the fitness center, or indulging in delicious cuisine at the hotel's restaurants.
Are there restaurants located within Lotte New York Palace?
Yes, the Lotte New York Palace hotel has two restaurants on site. These include the Pomme Palais Cafe and the Villard Restaurant.
Which payment methods are supported by Lotte New York Palace?
Lotte New York Palace does not accept cash as a payment method. They accept JCB, Visa, Mastercard, Discover, Diners Club, and American Express for payment.
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