The Whitby Hotel

Its not cheap but you really get what you pay for. Its almost perfect in every way. Couldnt fault it.

One of the best mixes of design, perfect cleanliness, comfort, staff, room to move that I have encountered at a 5-star. Just superb. restaurant and bar were very pleasant and not overcrowded or noisy.

I think the food could be a bit better. Fairly routine execution of dishes.

friendly reception and waiting staff. Great location.

We moved rooms as the first room we had looked out into a derelict building and was a very depressing view. The front desk manager was very helpful and moved us the next day. The lobby is rather bare and loud as the bar is so close to the front door but we got used to it. But we are in our 70’s so probably do not represent the average guest.

Concierge & Staff in general were excellent. Bar service was great.

Food & Food Service

My family and I stayed at The Whitby as part of a birthday celebration in NYC. Although it was only an overnight stay, we thoroughly enjoyed every aspect of the hotel. The hotel itself is just beautiful, its like walking through an art gallery, every wall is covered with art & gorgeous wall paper, the Whitby is a feast for the eyes. Also, loved the shower, the duvet/the comfort of the bed, the quietness of the rooms and the English Breakfast. All the staff were kind and quick to help. We will definitely stay at The Whitby again!

No baked beans with the English Breakfast....LOL

This is a beautifully designed hotel according to the standards of the chain (stayed at the SOHO UK too). We had a street noise issue in our room which was dealt with swiftly with an upgrade to a higher floor. The beds and bathroom are great and the view from the new room was amazing. The location near central park is great.

The hotel is in a poor looking street. It is such a contrast. It has limited facilities (just a bar/restaurant). We found the breakfast expensive and not exceptional. Our nice terrace (upgrade), was basically unusable because of airconditioning noise from the buildings in the street and cooking fumes from the restaurants. Take all this with perspective. This is a beautifully decorated room, amazing view, great shower and soaking bath. I would say fair value for money, but not exceptional value.

The Whitby has tons of style and charm. The original art and artisan fabrics that Kit Kemp uses in the design really lend to the feeling of layered warmth. They do a great job with the scents also.

I think the bathroom set up is a tricky for getting ready/ makeup/contacts /medicine etc. I get and appreciate the look but it’s not practical. I was there on business and no counter space is tough. I lost a pill down the pedestal sink . That said, I would stay and have stayed here and at the Crosby again. They are exactly the same and lovely properties. Staff is delightful. Be prepared for expensive cafe but again- just lovely.

Location Decor Cleanliness Friendly staff Honor bar Wuiet

Each room is beautifully decorated and is immaculate. The shower was amazing and sooo quiet despite being right next to the elevator we never heard a sound. Restaurant is excellent too

No valet parking. We arrived at night during hurricane Henri and had to walk two blocks from the garage in torrential downpour. A hotel of this caliber should have valet..the manager greeted us and when I questioned him as I was horrified he said it was Covid and staffing related so maybe it will change…however the staff can work in restaurant and clean and check you in but they cannot drive your car without you in it??it was a poor excuse especially in those conditions if I was manager I would have valet the car myself or taken one of the three men who were behind the desk to help…we were two ladies and it was dark and torrential rain…it was not a nice way to start our stay.

Room - Beautifully finished. Lovely bathroom with a fantastic power shower. Tap handles that dont require a Phd in Astrophysics to work out either ! Hotel - Beautiful throughout. Staff - Really attentive. Car parked within 2 minutes of our arrival. Location - Couldnt be better.

Nothing