Location. Close to the beach. High floor. This meant the only noise I heard for 99% of the day and night was the ocean. I was there to study and finally do an on-line exam late at night (out of Europe). Strange circumstances, but this apartment met my needs. A bit of a panic when I checked in that the Wi Fi was down but that was the Optus disaster that affected the whole country - so no reflection on the accommodation.

Faulty light in the living room was annoying. I meant to report it to management (but the only time it was relevant was at night). Bathroom was small but functional.

Absolutely loved our stay, great location only 10 minute walk to all the delicious eateries and less than a minute to the beach! The view from our room had beach views, it was so relaxing waking up to that. The room was clean, everything was in good working order and the kitchen was fully equipped. The indoor and outdoor pools were fantastic we swam everyday. Would highly recommend staying here, we would definitely stay again.

Nothing.

The location is outstanding, the view from my balcony was gorgeous. The rooms are spacious and impeccably clean.

Privacy on the balcony if other people were on theirs, no barrier etc but not a huge deal. No air con in the bedroom but the one in the lounge will cool the entire apartment. Guest below me were loud, smoking pot and drinking quite late into the night. I had to close my balcony doors for the smoke smell and noise.

Location was amazing, Ocean view was fantastic. Indoor heated pool and spa was great. Location was great, easy walk to Surfers Paradise and Broadbeach shops.

Probably no fault of Ocean Royal but one of the unit owners decided to do some renovations during the last two days of our stay, so those days were filled with jackhammering most of the time. We had to go out to avoid the noise.

Location, facilities

When I arrived at 1.30pm, because I didn’t arrange an early check in, I was told to wait outside until 2.30pm. A lovely family having a barbecue invited me in to sit. Otherwise I would have been sitting outside in the carpark. Surely a little compromise is possible, the room was ready. I asked for a late check out and prepared to pay, abruptly told ‘no’. It is the little things that make the difference .

Fantastic location with everything we needed for our 8 night stay. Comfortable beds, plenty of room and lovely view over the ocean from the lounge and kitchen… with bonus whales!

The wifi was a little hit and miss. Early morning construction noise from nearby buildings was a little annoying, but not too much of a problem.

This is our third time staying at Ocean Royale and the best thing we like about this place is the LOCATION!!! The ocean views from the apartment are simply unmatched. You could watch Sunrise and Sunset from the wrap around balconies. We we're there on a full moon day and the moonrise is absolutely amazing! On a cold day, you could just watch it from indoors and don't have to step outside. The next best thing is the indoor pool and spa! The last time we were here in May, it was pouring and cold. However the indoor pool meant we had enough to have a nice relaxing holiday 😊.

The cleanliness is just average. There was stuff and clothes in the bedroom cupboards in the apartment we stayed in. The vanity draws were also dusty and not clean. The kitchen was tidy and clean. However the placemats on the dining table had food crumbs all over and were filthy. The apartment was tidy overall (but not clean) and was presented well. The other thing which was a little disappointing was, the sauna was out of order and we were not told about it. We only figured out when we went in to use it. We would have appreciated if we were informed prior.

Spacious well located apartment with nice balcony. Good size kitchen, comfortable beds and reliable internet. Nice onsite pool. Short walk to the beach. Plenty of restaurants / facilities within 10 min walk.

Bedrooms not air-conditioned.

View was why we booked the apartment and it did not disappoint. It was great not having to use the car and everything was close and we had lovely walks to restaurants, shopping etc. We saw many whales from our balcony spirting out. It was wonderful. We both used the indoor heated pool/spa most days which really relaxed us and I got some of the best sleep I have had for sometime.

I could not fault the accommodation.

Very convenient, our apartment was clean and recently had a bathroom reburbish. Good view great for a couple.

Not a great experience getting into the building initially, we thought it was just us, but 2 days in and we saw another person having exactly the same issues we had. The staff on the Intercom, are nice but just don't have the right info about the layout, in order to give you clear and correct directions. Otherwise everything was great. At the property, prices over Christmas are always over the top in Qld.