Overall excellent. The building design is very picturesque and then when you walk in to be greeted by the friendly and professional staff and then the view makes it stand out. There is something for everyone. Pool, spa, kids play area, dining, golf, yoga, etc. The food is great, all great quality ingredients. The staff are very professional and I really appreciate this. I would stay again.

Small things such as: checkout is a little early and inflexible unless you $$. Could stock the mini bar instead of having to order it. The bathroom amenities were hidden in the drawer, I guess it keeps with the minimalism.

The room (higher level) was really spacious, and had a view over the golf course. Breakfast buffet was much better than average. The resort rang allegedly to find out our arrival time, we took the opportunity to suggest it might be cold and could we have another blanket - it was on the bed when we arrived

Now the dinner was disappointing. Loddon chicken was caked in salt, and my wife’s chips must have been cooked with fish - she is allergic to fish. We liked the iItalian restaurant I’ll Matto after that. There is a tourist bureau in town, but it would have helped if the reception had some brochures to hand out - we were looking for the surf coast walk.

We recently stayed at the hotel, and overall, it was a pleasant experience. The hotel boasts modern amenities, including a delightful swimming pool and a spacious gym, providing a great opportunity for relaxation and exercise. One highlight of our visit was the breakfast. The hotel offered a good variety, and the buffet style allowed us to choose from a range of options, ensuring a satisfying start to the day. The hotel was quite expansive and elongated. As a result, it was a bit of a walk to reach the lifts from our room. However, this design seemed intentional, as the hotel was constructed narrowly to ensure that every room offered a picturesque sea view. This unique layout added an interesting dimension to our experience. Although the sea view was not immediately adjacent to our room, we still enjoyed glimpses of the ocean. It's worth noting that the golf course situated between the sea and the rooms added layer to the scenery, creating a tranquil and picturesque environment. I would consider staying here again in the future.

My room, although advertised with a balcony, didn't actually have one. Fortunately, this deviation from the advertisement was not a significant concern for us, as the room still offered a nice view. The interior was comfortable and well-maintained, contributing to a positive stay.

The pool....however we would have liked more access to swim. Have you ever thought of posting the lane availability live online or in your TV ap. Breakfast was fantastic.

Choice in food for the time we were there ie 5 nights. We went back to our room after a swim and there were workmen in what seemed like the next room drilling so we were unable to have a nap.It would have been nice to give a notice under the door to let us know of these things as other 5 star hotels do.

Amazing!! Cant imagine what the property offered given the very reasonable price. Awesome resort with superb amenities. Best part was the aquatic center witha a spa!! I never saw such high ceilings in any hotel or resort room internationally but here even the standard Golf Room was jaw dropping. Breakfast was fine too. And the parking is inclusive aswell....everything was just fantastic!! Its going to be our place everytime we are coming to Great Ocean drive :)

Nothing!

I stayed for three nights as a circuit breaker/ wellness retreat. Property is wonderful. Excellent facilities. Comfortable room. Gym is great as is the day spa. Love that yoga was offered daily. Love that the resort has adopted some environmentally friendly practices too.

Minor things - Menu for all eateries was a little disappointing. Would love to see more healthy options / vego options / salads / açai bowls etc. I was in room 101 and was woken at 6.30am by the groundskeeper mowing the lawn. And the only other observation was having bagels on the breakfast buffet but no cream cheese

This is my 2nd visit and after the 1st visit last year, they exceeded our expectations so we decided to visit every year because this is we are keeping as small gateway away from work, just to relax. I would like to stay they have not disappointed me this time too from check to check out, the girl in the reception Medhavi was super courteous and accommodated all our requests, Staff is very friendly and welcoming which is added asset to this beautiful property. Breakfast was well spread. We will visit again soon.

The air conditioner was not working well during the night. The room was not really cold even after being reduced to 10c and the actual temperature was not reducing below 21c. Other than this, everything is fine.

Spotlessly clean; amazing views; quiet; wonderful facilities; huge rooms. I loved how the central window opened as a sash, allowing a breeze and an inddor/outdoor effect. Great bathroom with heaps of space and nice toiletries. The most luxurious bathrobes I have ever used.

The room and the facilities were excellent. The quality of ingredients used at breakfast buffet was not high, which was unexpected as our dinners there were excellent.

Breakfast is amazing. Rooms are clean, spacious and the view is great. Customer service throughout our stay was prodigious starting from reception to the Number One restaurant for dinner and breakfast. A quick recognition to Nelly from reception for fulfilling our requests and a couple of changes, making our stay even more enjoyable. Facilities are endless.

Arriving and checking in was easy worth Megan The room was beautiful and clean, modern and comfortable. Lovely to have comfortable chairs to sit in. Nice there was ample room to open 2 suitcases above ground level. The bathroom was stunning with a well leather out plan. The bed was perfect, although the pillows were a bit flat. The buffet breakfast was s delight as was the view and the staff.

Flat pillows