The location is the nearest to the ski resort(if you have a car). That helps to avoid the queue every morning at the Gondola. The lady who manages the hotel is very kind and she gives all the best she can!!! The room is very warm!!! Definitely we will return!!!

I love this place :-) I wanted to hike and photograph the snowy mountains, and it was wonderful for that. It might not appeal to everyone, as it's a rustic hotel in the middle of the forest, but for its closeness to nature half way up a mountain, it's a great place to trek from.

The Wifi was a bit dodgy one day, but the mobile/cellular phone connection is brilliant, so it wasn't an issue.

The location is closer to ski facilities in order to get early on slopes

The Spa centre was closed

Great location

Hotel Ekaterina a is perfect place for both winter and summer activity. Absolutely quiet and comfortable.

Everything was great, very friendly staff, very clean, highly recommended!😊

Very nice and helping staff.

Great location!

Location perfect for hiking / being close to the forest and mountains if that's what you are looking for. Minimalist but ok breakfast, with nice herbal tea.

Unfortunately it wasn't too clean when I arrived, had to ask the next day to sweep some hairs and dust from the floor, looked like it wasn't really much swept before. First day i got coffee to the breakfast, the next day when I asked for the coffee i was told it's paid additionally - I said no problem, then i was charged also for the previous days coffee as well. Also lady pouring the coffee was asking if this is already enough starting from half of small espresso cup. Really weird coffee experience. Wasn't looking for luxury at all, but overall experience wasn't great, old damaged sheets and blankets etc. Price/quality ratio is not good.

The location of the hotel was very good. In the middle of the forest, far away from the noise which I liked very much. It is also very close to the Chalin Valog ski slope, which is great. One doesn't need to wait in queues for the cabin lift in Bansko. The staff in the hotel was very nice and always helpful.

Breakfasts were not bad, but the hotel could offer a bit more. For example, Bulgarian banitsa goes well with white yogurt or "ayran", but you have to pay extra for it. These are small things that could create a better impression of the hotel services. Also, prices in the hotel restaurant are excessive given the quality of the food.