The location is exactly just beside Nara train station which was ideal. There is an onsen in the hotel itself with free coffee in the morning and bar service in the evening. You have access to different kind of pillows and there is laundry services with small fee of 200 yen. There are lots of shop nearby and it is only a 5 to 10 minutes walk away from the main area of Nara. There is also a nearby Anytime Fitness if anyone wants to gym too.

The toilet is small and the staff may have difficulties understanding English but they tried hard which is the most important thing. But other than that, there are no adverse comments. It is a little noisy too in view that it is near a train station and you can almost hear the train moving in the early morning.

Hotel is right next to the Nara JR station; extremely convenient location; can deposit luggage at front desk if arrive earlier than check-in time; guests can self-select own pillow type (hard/soft/neck support) on L4; on the same floor there's also an inhouse onsen (FOC) which is a bonus given the very cold weather outside when i visited; about 30mins walking distance to Nara Park, Higashimuki Shopping Street, etc; it serves welcome drinks on L4, where b/fast is also on the same floor the next morning, simple and healthy b.fast choices

Nothing

LOCATION - right by the station. I mean 5 min from getting out of the train. ROOM - simple, functional, clean. Not very large, just a counter across the window wall with a mini fridge (dont forget to switch it on, there is a button inside!) Huge TV. HDMI input for compatible equipment. Daughter slept on the bunk and had a blast. Double bed at the bottom is confortable. though tricky to rais from since one side is placed against the wall. BREAKFAST - limited continental, mostly asian style. No complaints, Very OK. Note - there was a happy hour going on that day, with free booze in the restaurant. Neat!

Maybe room size? But then again it was what was advertised, so cant really complain. Breakfast could have more continental optinos - once again, not a very fair complaint, since we were the only western family in the place.

Overall we had a wonderful stay. The hotel is right next to the station which is very convenient, the staff was super friendly and everything was perfectly clean. They even assigned a larger room to us, which made our stay even more comfortable. We didn't use the onsen, but in theory we could've used it for free. After checkout, the hotel staff offered to store our luggage free of charge, which was very convenient in order for us to explore the nearby deer park before heading to the next city.

The room was on the smaller side with three pieces of luggage, but that was already known to us during booking.

The location was superb (just next door Nara JR Station, next to bus station, 7Eleven downstair, and located midcity), we got upgraded room, they have free cocktail bar and coffee, also onsen (hotwater spring), the breakfast was excellent only for 1000 yen, the room is clean and super spacious, the amenities are complete, the reception speaks good English and very polite, the check-in and check-out process were smooth (especially c/o because we only need to put magnet sign at the door). Our overall experience was awesome!

Nothing :-)

Staff were very nice and helpful. Bed had a mattress topper, enough to absorb pressure from hips and shoulders. A desk wide enough for a laptop and all the other stuff that needs a place such as water bottles, phone charging g etc. Right next to train and bus station and easy to walk to many destinations. Decent onsen (spa) and a good breakfast. And again, the front desk staff were super nice and helped me book a chiropractic massage appointment.

The bathroom is small, hard to turn around when n it.

The staff were courteous and really helpful upon arrival. I was even escorted to my room, which was a nice surprise for me. I especially like that although it wasn't a part of my original reservation, I was able to pay 1000 yen to partake in the buffet breakfast, which was really convenient.

My only complaint is that the showerhead for the room's shower kept on rotating when I was using it. It was slightly annoying, especially because it always rotated outwards and splashed water towards the area outside the tub. Other than that, everything was perfect !

We stayed for a night. Awesome location, both close to the station as well as a quick bike ride to major cultural and touristic sites. The staff was very accomodating and helpful! Plus gave us nice amenities. Good food options close by, and overall great stay.

We respect the tattoo restriction they have for the use of the onsen, however given the amount of foreigners currently travelling around, maybe they could establish a timeframe for people with tattoos? Just a suggestion.

I booked the Super Hotel Premier JR Nara Eki only a few days prior to arrival in Nara and I am so glad I did. I was moving around Japan with a bicycle bag and related gear, so the location and convenience of this hotel was wonderful. The staff were very helpful at every turn and the facilities (e.g. laundry) were great. The breakfast was very good and I will definitely recommend this hotel to others.

It’s right at the train station. The staff was super friendly and helpful. There were complimentary drinks in the afternoon and the breakfast was very good. The public bath was very nice as well. There seemed to be an excellent attention to detail.

The rooms have everything you need but they are very small. Just so you know that ahead of time. The only really annoying thing was that check in was 3:00 and instead of letting people into their rooms if they are ready beforehand, they make you sit in the little lobby until exactly 3:00. We arrived 20 minutes early and they made us sit there watching the clock. I’ve never encountered that in a zillion years of travel and it seems very unnecessary. Maybe it was a time coincidence that was just our problem, but it seemed that others were waiting too.