30 Bencoolen

We stayed for 5 nights in the 30 Bencoolen hotel and liked it very much. The hotel has a attractive location. Our room was comfortable. Housekeeping was good. Staff is very friendly and helpful.

Only negative remark : the hotel mentions on its website a "generous breakfast buffet", and in fact there is only a limited and not very practical possibility for breakfast. Also on the website is a unrealistic indication "delicious all-day dining" : the restaurant is in reality limited to a bar ( which closes at 5 p.m).

The hotel is not far from the airport, only 20 minutes by taxi/car. The hotel is only 1-minute walk to both Bencoolen and Bras Basah MRT stations. Actually, if you want to travel to the tourist spots, it is also very convenient to take a bus, just Google and take a bus as advised on Google. Well, it takes you only 3 stops via Bus#131 to Merlion Park, 5 stops via Bus#166 to Chinatown, 4 minute walk to National Museum of Singapore.

No cotton bud and Body Lotion provided.

The rooms were reasonably sized, not always the case in Singapore. Staff was friendly. If you need a shower after checking out -- we had a 10 pm flight -- you can use the shower in the pool room upstairs. There is good food all over Singapore; this hotel is a 5-10 minute walk from a pretty good hawker center. Very convenient to the MRT. (From the airport, I recommend the green line to Expo and then the blue line to Bencoolen, which is only a few meters from the hotel. The hotel's website gives a lot of MRT options but doesn't make a decision. This is the easiest way.) We liked having a guest laundry -- but at 16 Singapore dollars per load, it's pricey.

Restaurant was closed. (There are food options nearby).

(1) The rooms are spacious -- very. (2) Large and well-placed desk -- ideal for work/study from hotel. (3) Efficient room layout, with plenty of electrical/USB outlets, without useless gadgets traditional hotels often have (4) Spacious shower booth and restroom (5) Spacious wardrobe (6) Rooftop pool (7) I brought my own pillow to the hotel. Was surprised to see room cleaners offered to put on covers daily on my pillow as well.

(1) Gym is a bit small. But I could tell the hotel made its best effort to make it work. (2) If you still need old-fashioned hotel gadgets --- I don't know, such as the bible, bedside alarms, small furniture, iron box, or excessive number of tiny drawers? --- This is not for you. (3) The location is near perfect imo, but the distance to Dhoby Ghaut station is farther than it seems and includes uncovered path. If immediate access to Red line/ Green line is a must then that can be a problem.

30 Bencoolen (very practically named for those taxi drivers unfamiliar with the hotel :-) ) is quite a small hotel but it had everything for a very comfortable stay. The room was super comfortable and clean and there was a generous amount of coffee, tea and bottled water supplied each day. However, the best thing about the hotel was the staff - they were super helpful and did so much to make my stay with them easier (I was travelling with my 3 kids).

Lovely modern hotel. Good size room. Very clean. Big comfy bed. Good side tables and wardrobes. Desk and television. Fridge in room. Water was replaced every day. Bathroom was good. Walk in shower. Nice towels and toiletries which were replaced every day. Room was cleaned every day and sheets changed once during our stay. Pool area was excellent and we had the pool to ourselves most days. Great location with a metro Station 2 mins walk from hotel. Easy to get anywhere and the Metro was very good value.

We had a balcony which we paid extra for but we couldn't use it as there was no view and the noise from the air conditioning units on the building next door were deafening. We could hear the noise in our room too. We had to wear earplugs. The hairdryer was a bit worn too.

the rooms were very clean and the location was very good near to a lot of services and in quiet neighborhood The best of all was the staff they treated us as a family and they were very helpful I really would like to thank them all

nothing

Location - acessible to many places via public transport Front desk staff - friendly and professional, efficient service

Only 7th floor was assigned for our 2 visits in February. I wonder whether only rooms at 7th floor was for Booking.com &/or other booking agents. Same as last visit, (1) the electric plugs box beneath the television was very dusty. (2) No slippers was placed in the room.

Location is good, acessible to many places via public transport. Front desk staff are friendly and helpful.

The view is not good as our room faced the roof of Lazada One, not the main road. The switch compartment under the work desk (beneath the TV) was very dirty snd dusty. No slippers could be found in the wardrobe/room.

Property is located in a great position, right across the street from the metro station. The swimming pool on the top of the hotel is great and it hasn’t been busy in the evenings, really nice to relax and cool off after a warm day in Singapore

Staff… lack of communication overall. The cleaner forgot to clean the room the first day :((.. we had to call the reception for clean towels and to advise that the room hasn’t been cleaned. No feed back or anything about this matter… Restaurant closed In a £200+ / night room you expect a certain level of service No greetings when leaving or arriving at the hotel… Generally we didn’t feel any personal touch.