Excellent location, unbeatable. Pool is excellent. Cool art gallery in the relaxing mezzanine level. You can purchase the pieces.

Facilities are dated and many, not in a "charming" way but, rather, in In a "tired" way, except for the mezzanine and pool levels The rooms are like a box of chocolates. You never know what you're gonna get. Many of our friends stayed here at the same time, in various rooms. I had the opportunity to see rooms, ranging from a 2-person flop house-style room overlooking the security glass of the parking garage; to a deluxe, 2-room unit with impeccable updates--and many in-between. Good luck getting the right one!

They updated a lot of the rooms. Very nice. Some things like tub faucets and paint in bathrooms did not get done. Would be nice. Make sure to ask for a room not looking at roof though. And there's no AC in the room. Little stuffy

We've stayed a fee times now and are always given a room looking at the roof. We have to ask before we are given a room with a better view. Why they don't just do that to begin with? Book the others when they are all that's left. No AC in the rooms. Gets very stuffy and you can't open the windows.

Excellent location across from Mayo Clinic. Staff was courteous and accommodating our needs. The bed and pilliws wre very comfortable.

No housekeeping seevices the whoke stay due to Covid. We did get extra garbage bags, towels & hangers as needed.

front desk staff was extremely kind and knowledgeable. he was able to answer all of my questions and was very understanding. I’ve had an experience last year with a Kahler employee who was really rude and just not empathetic with Mayo patients. we had to really think hard before we booked it this time around because of our previous experience. we also liked the vicinity to Mayo.

no accessible elevator to the pool.

I appreciated the updated room. The material used for the chair and headboard can be easily disinfected. The new bedding could also be easily cleaned. The window coverings were perfect, leaving light in, yet providing privacy. I was impressed with the end tables' cord opening and several plug-ins. The counter outside the bathroom was in an excellent location and the placement of the stool, sink and hardwood bathroom floors make for easy cleaning.

I was concerned with the possibility of slipping in the tub. With lathered soap during a shower, it could cause an accident, so the bar on the wall was well placed. However, an added gritty substance could alleviate the possibility of a fall.

Across the street from Mayo and easy access to the Subway make The Kahler Grand a wonderful option.

There was some miscommunication as to how to make use of the parking I had paid for. At the parking ramp, there is nothing that explains how to use it if you paid at the front desk, so I used my card and would have gotten charged twice, but the staff cleared up for me. Parking was too expensive IMO.

Convenient to Mayo Clinic and the hospital. Lots of shopping and restaurants close by. The subway levels and airwalks you can go most places without going out into the weather.

The shower in rooms was horrible. It would suddenly turn to cold water and then turn warm again. The other thing was the toilet. You had to flush it 2 or three times just to get a small amount of toilet paper down. The room was very dark. No place that was bright enough to put makeup on.

The convenience of the hotel location to the Mayo Clinic was excellent. Not have to go outside was a plus.

I like to have room service everyday. Even after placing the please service room placard on the door it was not done. Additionally, having to pay $16 a day for parking was a bit excessive if your a guest at the hotel and there is no other parking options.

connected to the Mayo Clinic so didn't have to find parking all the time. The pool and hot tub were amazing but didn't like to have to hike upstairs for 1 floor as the elevator didn't take you to the top floor.

Trying to get your car Valet parked it was a big mess of cars trying to get parked in a tiny area since the street doesn't go all the way through.

We had a slightly bigger room so it was very spacious and clean. Bathroom was big too and nice views.

Room was great, only thing was the pool was really crowded and some things on the pool needed updating. No towels in the pool area first night and only two in the room. Could have used at least 4 in the room. Wall paper coming off on the stairwell to the pool.