The room was spacious with the kitchen well equiped and the bed was big and comfy. The location is perfect for me as it is just short walk away from my family that I am visiting Really close to shops, coffee shops and retaurants , also super easy to get a bus or train into the city.

The room could have been a little cleaner. I am fussy and look at details like a splash back not being cleaned and the headoard of the bed and the bed lights needed to be dusted. My room wasn’t cleaned for the first two weeks or my towels changed. It was only when I asked for the second time that it was seen to immediately.

I have used this hotel before, enroute to northern NSW from Melbourne. It is very conveniently located off the M2 freeway and there is a very good range of restaurants within walking distance. The rooms are always clean, the beds are comfortable - on the firm side which I prefer - and I really like the undercover parking for the security.

There is often a smell like cooked cabbage in the hallways - not sure what this is from. Also, not a dislike, just a heads-up to anyone considering booking, the bathrooms are somewhat dated and the shower is over the bath.

I stayed here for 6 days to work in an office nearby, and my room had everything I needed - a kitchenette, a bathroom with plenty of room to spread out my things, enough room to set up the ironing board without knocking appliances off tables, a comfy bed. I ended up not using the laundry facilities down the hall but it was good to know they were there. It's easy walking distance to restaurants and cafes, shops including a couple of supermarkets, and the railway station into town. My room was on the side facing away from Pennant Hills Road, which gave it a view of greenery and plenty of quiet.

Please provide the wifi password directly to guests at check-in. My information said "Ask at reception for the password" but I didn't see anyone at reception after the day I checked in. Fussier travellers might regard the place as a bit tired. Management could be more prompt about maintenance jobs (no problems with cleanliness, though). Coming and going on foot in the evenings means negotiating a very dark and uneven section of footpath which gets muddy after rain. If management is reading this, you could make this much safer with one or two strong lights mounted on the property itself and beaming across City View Road. Any prospective guests reading this, have a small torch or be ready to put your phone on torch mode.

Motel walking distance to Pennant Hills Shops for takeaway for evening meals etc. Day time a number of small restaurants. very handy to Railway station. Again, walking distance approx.10mins very casual walk to hotel for meals. returning to motel has a slight gradient, but manageable with stick. The apartment was more than adequate with lounge, large TV and very clean. It was great for me being so close to what I needed. I didn't know the motel/apartment was there. I usually use another. However, it was shut for renovations. Car park on site. Motel price more than acceptable.

If you have trouble stepping into baths, I would, strongly suggest requesting (If available) for a room with walk in shower. I certainly had difficulty getting in and out. Be careful if you need after hours - ask.

I loved the facilities, front reception gentleman was so caring and helpful.great bed, peaceful surrounds despite being on a main road. Being able too cook for myself was advantageous too.Thanks

I bought two large cereal bowls for breakfast and soups. I left them in kitchen cupboard for next visitors. The bowls already there were totally impractical. It would be nice, handy, convenient and practical to have a luggage trolley available for lone lady travellers to use when they are moving in and departing from accommodation. Thanks

the property was exceptionally clean there was. lock or power points by the bed the desk had two power point install upside do so you could use your usb charger if the property had power points by the side of the bed for phones it was incredibly frustrating in the year 2022 when the average traveller having multiple device to be charge the desk really need the power point to not be at skirting board level

getting to the propert you enter reception from city road once at the actual property very smooth check in the lift doors are a bit vicious they close before you are of the way

Room was a good size and bed was comfortable. Nice little kitchenette and clean bathroom. Good parking, easy access. We had a very busy weekend coming and going so it was a good base for our travels. When we left it was easy as we just dropped the keys in a box as we left the car park. We only spoke to reception twice and both times they were friendly and helpful.

Nothing, it was fine for the price.

Very quiet location, considering it is on a very busy highway.

The height of the cupboards - especially the one with coathangers!!! The condition of the Toaster - we chose not to use it - tiny, rusty, dirty!! The oven/microwave had no instructions; was very low and inaccessible; markings were unable to be read. The instructions or markings on air conditioner board were not able to be read; completely faded. NO INSTRUCTIONS GIVEN AT RECEPTION, NO WI-FI INFORMATION; NO INSTRUCTIONS AVAILABLE IN ROOM. We eventually contacted Reception and helpful, pleasant Staff came to our assistance.

Great place to stay, the room was clean and tidy upon arrival. Reception staff are friendly and helpful especially when accommodating our need for early check-in. Great experience, would recommend.

Nothing, everything was great.

The staff were great and able to accommodate an early check-in. Highly recommend it for the value for the price and ease of access parking.

The outdoor smoking area being aired in the morning to the general corridor and the lifts don't have a sensor.