close to the airport the location was ideal and the free shuttle bus made it easier to access. Narita is a great little city and could be a holiday destination itself.

The rooms did not do the stay justice. They were miniscule and were not represented on Hotel.com correctly. I doubt we would have booked this hotel if we had been aware of the actual room sizes. Everything else about the stay was excellent.

Good hotel for a night before or after a flight to Narita. The hotel fullfills everything you need for such a stay. Close 5 minute walk from the metro station, from which you need to go one stop to Narita airport. The hotel offers a free shuttle bus during the day to the airport, starting at 6.30 am. First metro train startet around 5 am, so we chose this option. An extremely helpful and friendly staff at reception showed us everything and explained us very well how to reach the airport on time! All in all, I would stay at this hotel again, in case we have an early or late flight in Narita.

English speaking staff that were helpful throughout my stay. This is a good hotel to stay at if you have a flight out of Narita Airport the next day as it is close and you can also check out Narita City itself.

The walls are not soundproof. So you can hear the guests/cleaners in the hallway and/or the traffic outside.

Excellent location. Close to the Narita airport. The hotel offers shuttle service every hour or so. The bed, room, etc. was super clean and comfortable. I did really like my stay in the hotel.

The pillows were super hard (in my opinion), my head hurts for a little bit, until I decided to use my own travel pillow. Besides that, everything was great

The location is near the stations and supermarket. Narita temple is also walkable. Shuttle service to narita airport is very comfortable. Staffs are so kind.

Be careful when you use google map to go to the hotel since there are 2 branches which have the similar name. Room size and toilet is quite small.

the access from the keisei station is not too far so its recommended for those would like to catch early morning flight

understand that the hotel also provide shuttle to narita airport but the earliest is around 6 AM in the morning. so for those has flight on 8AM still need to go by train. it will be good if the property also provide shuttle earliest on 5 AM.

The location was very convienient since it was only a few minutes to the next JR Train station. Also there was an option to take a shuttle bus to the airport! The room was narrow but comfortable and clean. There were a lot of extra commodities like hygiene products and I really liked the bath salts!

Very easy access to the airport via hotel shuttle or train. There is a convenience store close by. Free coffee is served in the lobby. Reception desk staff speak good English and are very efficient.

There is some noise late at night as people are checking in and out at odd hours. This is however normal for an airport hotel.

I loved that the Hotel provided free transportation to the hotel. The hotel is in the main city location. And the room was very clean and the staff gave so many free toiletries as well.

The size of the room should have been a little bigger

The room was clean and nice. Had everything needed. 10-15 min walk to the train station for Narita airport which is convenient.

You can only book a shuttle to the airport on arrival, but when we arrived around 7 PM it was already fully booked, which is unfortunate since one of the reasons we booked here is for the shuttle.