It's a very good choice for overnight near the airport. The shuttle bus is easy to find, and the drivers help with the suitcases. It takes only 5 minutes from the airport (not rush hours). The room is clean and big enough. There's a Lawson store at the lobby, and the clerk there was also nice. The hotel receptionists are warm and helpful, I read some old comments on google saying that the staff were unwilling to help, but it wasn't like that in my case, so I assume the management solve the matter, which it good to know. There's a scale at the lobby free to use, which is very useful. And Lawson store sell a cheap carry-on bag with wheels for travelers who need more space to pack souvenirs. The help-yourself breakfast offers a various choice of food, it's not super delicious but cost-worthy.

Coffee at breakfast isn't so good, but there is milk available.

Excellent amenities- toothbrush, razers, skin care. Lovely shower and toilet facilities. Beds were comfy and room was clean. Great value for money. Staff were friendly and helpful. It felt much more luxurious than we expected for an airport hotel.

Shuttle bus didn't run early enough for our flight (7am), but it's possible to walk to airport when necessary (20-30mins). We also found it slightly difficult to locate from the airport, as we arrived late at night.

Free breakfast was lovely.. stuff needed upon checkin like toothbrush, comb, skincare, were all available in the lobby. Spa was also free. Shuttle service esp the driver was very polite & helpful, the staff as well. Would stay here again.

None.. everything good.

Free shuttle service every 20 minutes, a 10 or 15 min. ride to the airport. Free breakfast (Japanese-style buffet with some continental options, opens 6.30 on the dot.). Convenience store in the hotel, including ready-made meals. There is a microwave. Restaurant at 300 meter.

If you had an early flight via Narita Airport, Toyoko Inn Narita Shinkan is ideal place to stay. Just 5 minutes from Terminal 3/2. They have free shuttle from/to Airport which is really convenient. Checkin/out is easy, just use an automated machine. Although a staff can guide but you can do it on your own. I stayed for a night on double room non-smoking. The room had decent space and good view of Narita T3. The bed is comfy and had decent sleep. . The bathroom had compact space with bathtub, smart toilet and classic lavatory basin. Amenities, had typical standard in business hotel, flat tv fridge, closet. There is working station/ table that you can do your business. You can grab your own toiletries at the lobby and sleeping wear. Breakfast had a typical Japanese buffet selection with few choices for western food. It was ok. There is Lawson convenience store on the 1F which is really nice when you crave something late at night. The staffs are helpful despite they look so busy especially when a big batch of guests comes in. Overall, its a nice place to stay if you want to get closer to the airport.

Not can't think of

The breakfast was wonderful, oishi! Narita airport location improved a lot since last visit. Large, spacious dining room = much better than other Toyoko locations. I stayed 7 days - often used excellent shuttle service. Of course, the very affordable rate is appreciated, but most of all, arigato = mahalo for the friendly, efficient service. Wish that Toyoko Inn opened in Hawaii - i have stayed with you in Seoul and Busan, why not Hawaii? Toyoko Inn is ichiban ☆☆☆☆☆. i am member since 2011, card # 10037-008162. Look forward to next visit.

Very MINOR complaint - quality of toilet paper is awful. But with washlet toilet, don't really need, so ok.

For $ 37 USD a night, you can't beat it. Was one of the cleanest and overall best value hotels I've stayed at anywhere worldwide. The room was clean well kept, the beds were extremely comfy and the room had very modern amenities. Free breakfast was very good and had a great value of items for such an inexpensive price. They even have a free early morning airport shuttle instead of paying Japan's ridiculously expensive taxi prices. If I'm traveling back to NRT International and need a spot to stay I will be back. Otherwise, the hotel isn't ideal based on location to travel Tokyo.

Despite all my likes, I disliked the check-in process and the lack of help from the staff. If you're going to have an automated check what's the point of having 4 workers at the front desk who are of no help whatsoever? They were also very rude and spoke little to no English. This is the main reason the hotel is getting an 8/10 instead of something higher. Besides the lack of friendliness from the workers and very early checkout time, they'd be a 9.5 in my opinion

The shuttle bus is extremely helpful as it works efficiently from and to Narita Airport for my morning flight to Taipei, Republic of China. The breakfast option was amazing, I love the variety of options that the hotel offers. The staffs were really helpful and very friendly. This was the best option that I took when transiting. They provided slippers, pyjamas, matcha and there is a convenience store in the hotel.

The check-out time is rather early at 10.00. The shuttle service could have been made more frequently. It was not possible to book for a spot in the bus for the morning departure. You need to pay JPY 1000 per hour for early check-in.

The shuttle bus is extremely helpful as it works efficiently from and to Narita Airport for my morning flight to Taipei, Republic of China. The breakfast option was amazing, I love the variety of options that the hotel offers. The staffs were really helpful and very friendly. This was the best option that I took when transiting. They provided slippers, pyjamas, matcha and there is a convenience store in the hotel.

The check-out time is rather early at 10.00. The shuttle service could have been made more frequently. It was not possible to book for a spot in the bus for the morning departure. You need to pay JPY 1000 per hour for early check-in.

The free shuttle bus is very convenient - it starts early enough for the first flights (1st bus at 4.40 a.m. from the hotel) and finishes late enough for the last flights (00.30 a.m. at terminal 1). Otherwise, the bus runs every 20 minutes and it takes around 5 to 10 minutes to go from the hotel to terminal 2 (5min) and to terminal 1 (10min). I took the bus at 6:50am, and it was full really fast, so I advise you to plan accordingly. The room was very good - a fairly large bed, a bathroom that did the trick, a fairly large desk - and the staff were very helpful.

In my opinion, breakfast time should start a little earlier, as it's currently at 6:30. However, I believe there's a table with pastries and fruit juice/coffee/tea that does the trick starting at 6 am.