Great value for money. Fabulous shower (brilliant after a long-haul flight), super-comfy bed, room was extra clean. Simple breakfast included in the room rate. Very close to Sydney domestic terminals and an easy bus or cab ride to the international terminal.

Breakfast excellent. Good selection of food. very clean and comfortable table and chairs. Coffee wasn't barrista standard, but drinkable. Great that the breakfast was in the price. As far as the room went, we had no complaints as it was very clean the bed was really comfortable. loved the doona, which we use at home, instead of sheets and blankets. shower had plenty of warm/hot water, easily adjustable. body wash and shampoo were good quality and fresh smelling. The room had enough space to get around, even with our bags on the floor.

Not much really. Just the TV remote was a bit slow reacting to the selection made, but got there.

Check-in was simple. Staff were friendly, welcoming and helpful. Room was absolutely spotless. Everything in the room was "as new". Everything worked as expected. Room was quiet, furniture was modern and comfortable. Bed linen and towels were clean and fresh. Bed and pillows were excellent. Breakfast was excellent with a good range of tasty options - exceptional as the breakfast is complimentary with the room.

Whilst the coffee (barista made) was acceptable it could be better. There are two components to this: 1. Coffee bean choice, 2. Barista skill level. I would recommend the company consider offering a Nespresso self-service option as a chargeable option. This would address both the issues noted above.

It was a great location, very convenient to get to. The parking was adequate and the hotel was very accommodating to our circumstances. The showers, beds and linen were clean, comfortable and very, very decent. Breakfast was also provided. No room service, but very convenient to get to reception.

We were abit confused about the parking - we asked and got sent an initial set of instructions about driving into the carlift and contacting reception when we booked but saw that the "car lift was not working" when we arrived. When we used to comms system to clarify, the person at reception was pointed and irritable, saying that parking was only on the ground floor, and that it was all a miscommunication. That being said, when we eventually did park ($40/day) the parking area was clean, spacious enough with very, very easy access to lifts!

We booked this late after our flight was cancelled. Staff were great, explained they could order Uber Eats for us and what was on offer as it's an "Express" hotel so not the same as the normal HI hotels. Rooms were lovely, modern, clean and fresh. Big comfy beds with crisp white sheets. Great shower and clever bathroom design. Everything was fast, efficient and made sense for an "express" airport hotel but the quality was still top notch. The staff were efficient but also so kind and thoughtful and even comforted my daughter who was crying at breakfast and offered her a free Kit Kat which certainly cheered her up!

Eggs at breaky were not great. No room service but probably better that you can order Uber Eats from any local restaurant and get a huge range of the best food you'll ever find quickly and you just need to pop down to reception to pick it up.

The hotel is at a 15 mins walking distance from the domestic airport and mascot train station. Free breakfast is always a plus. Check-in and check-out was smooth and the staff were generally very helpful. The lockers at the ground floor to lock and leave luggage after check-out was great for us to roam around Sydney and come back after check-out.

The air con in our room felt non-existent and uncomfortable to sleep. We raised a complaint to the hotel and they happily changed us to another room (without upgrade) that was working alright. Breakfast spread is the same every day. No change in menu.

The property was well kept, up dated, and very clean. The breakfast offerings were good for any dietary needs. The coffee machine could provide many specialty offerings such as lattes or other.

The location was a bit far from public transportation and there was an occasional diesel smell in my second story room. I should have reserved a room with two queen beds as I thrash about too much for a single and I was unable to change my room because the hotel was full.

The room is very clean，and there are many sockets on the walls of the room, especially on both sides of the bed, which is very convenient for charging mobile phones, etc.

I couldn’t find the check-in counter when I entered the lobby of the G building. I asked the staff who were cleaning and found out that the check-in counter was on the first floor. I needed to take the elevator up there. I suggest posting a sign on the G floor to remind you of the location of the check-in counter.

I did not rec appropriate response to emails I had sent prior to arrival. Arrived early in the morning after a long haul flight from the UK to be told by a member of the recpt staff we were too early for check in & there was no rooms ready. I explained that I had prevs emailed ahead informing the hotel of our early arrival but was dismissed by a very arrogant receptionist. However, another memeber of staff overheard my conversation and kindly arranged for a room to be made availabe as quickly as possible. I cannot remember the helpful staff memebers name.

Rooms were spacious, modern and clean. Breakfast was what I expected although busy at peak hour. Walked to Mascot station, much cheaper than using the airport station. (You should mention this on you profile)

A lot of congestion around the breakfast, check in/check out area. It’s a bit of a hassle going up, to the reception area with your luggage, then back into a lift to your room, it just adds to congestion in the area.I am thinking during busy times you need to move the check in/ check out down onto ground level.