everything literally was remarkable. The location was easy to reach, the lobby is specious and clean and the staff were very cooperative although they checked me in very late like around 7 pm, however they compensated me with free stuff and upgraded my two rooms. The breakfast was really nice and tasty. The restaurant itself was so clean. The overall atmosphere was so calming and quiet. It really suits anyone whose aim is to relax and chill. I would like to thank Ms. April from the reception. She helped me alot and was so friendly and welcoming. every time i go there she is so so so helpful and professional in dealing with any situation. Thankd

just the room service needs to pay attention to small details in the room while cleaning. like tissues and removing all the trash in the room.

Basically everything because hotel treated as really special :). We received a free upgrade to club suit which was really amazing - huge apartment floor (like 100m2) with separate rooms, bathroom and toliet and so on. We got access to exec lounge and also great take out breakfast (due to early flight, we couldn't eat it in the restaurant). Close proximity to beach and shopping center just improves overall great opinion :)

Honestly not much to say here except one thing - the windows. View from 34 floor is great but the dust from all sandy area is really visible and clouds this view a lot, so it looses its charm whne you try to see somethig through dirty glass ... But it is what it is - that is Qatar for you

We had the most amazing & absoultely enjoyable family staycation at Crown Plaza Westbay! The best 5star property with the perfect hospitality in every aspect one could imagine. The hotel staff are the real gems! Right from our request for early check-in to late check-out. Hats off to front desk staff Mr.Barnabas and the ever friendly & courteous front desk manager Mr.Kamal Hussain. They gave us the best room for our staycation (club room) on the 19th floor which was absolutely amazing, huge & spacious with the most breathtaking view one could imagine. Almost a 270° panoramic view through the humongous glass windows offering the most spectacular view one could imagine.. right from Karata, Pearl, Lusial, B12 beach, Sheraton & Corniche! The night views were even more amazing. Special kudos to Mr.Kamal for his personal attention to every customer with an ever smiling face and we highly appreciate his kindness in providing an extra kids bed in our room at not extra cost. Sparkling clean room & bathroom, with excellent housekeeping service offered with quick water bottle & tea coffee refills upon request.Wonderful in room menu offering lip smaking food. The icing on the cake was the complimentary access to the executive club lounge on the 8th floor, with unlimited snacks, finger foods, beverages & ofcourse the wide selection of alcoholic drinks. What an amazing & friendly hostess - Ms.Jerica ay the club lounge who made us all feel so comfortable & attended to all our requests. Ms.Jerica is an adorable staff, ever smiling who made us feel at home & even offered to take our family photos in the club lounge as well as at the lounge balcony, with the spectacular night view of the westbay backdrop. The dinner & breakfast included in the staycation package at the amazing Nidayaa restaurant was an absolute treat, both for our taste buds & our tummies.

Location is excellent, close to malls, restaurants and corniche. Loveley room with interesting views from the full-length windows. Parking is convenient and secure. Reception Staff Punit and Avazbek were very welcoming and helpful throughout. Sandip and the other housekeeping staff made sure I had everything I needed.

Some of the room service orders were not accurate, although the food was good.

The room is the largest hotel room I've ever stayed in, very spacious for the kids to run around in. The staff were also very friendly, accommodating, and always smiling. We were served at the reception by the lovely man from Uzbekistan(forgot his name), who set the friendly tone for our stay. All in all, it is a superb hotel with wonderful staff members.

We had to pay for an extra bed, which we hadn't experienced before, although the lovely receptionist gave us a discount.

one of the best hotels I have stayed in .. Great price, location and services .. Reception extremely helpful (Sanjana) .. I have booked with half board and it was amazing experience especially the delicious food and restaurant staff ( Trina, Yousef and one respected Indian guy, I forgot his name, so smiley and supportive .. definitely will book again ..

Spa & massage prices are so high .. higher than any hotels that I have visited around the world ..

The men at the reception Jamshed and the reception manager Mr. Araz are very professional in making my stay very comfort by understanding exactly what I'm asking with very little conversation, so BIG thank you for both of them. Full fresh buffet breakfast, very delicious and well displayed. The Gym is not the biggest but you will get what you want there.

The café at the lobby is a bit pricy

The hotel is very clean and well marinated situated perfectly. I would like to give a special thanks to the concierge Indra who went above and beyond for us, making our trip extra special. The staff are helpful and very accommodating. Our room was very spacious and had a lovely sea view, breakfast options were good and food tasted nice.

All the staff were immensely helpful and polite. I especially enjoyed the seafood night on Thursday evening. My room was comfortable and very well equipped. The swimming pool was lovely.

There seemed to be some leakage of water around the shower fitting in the ceiling. It didn't affect the quality of my shower at all, which was excellent, but I was concerned about it.

We stayed one night in Doha as a stopover to Europe. the rooms were MASSIVE. It was very nice and refreshing to check into such a big room after getting off the airplane. The bed was comfortable, the shower was good and the view was beautiful. The staff were very friendly and helpful. Breakfast was absolutely delicious, with a variety of things on offer to suit everyone.

Nothing to complain about.