The house and garden with all their details were beautiful attractions in themselves and the atmosphere in the house was very different to any of our previous stays elsewhere. The hosts Laura and her mother were not only helpful but let us feel as if we and the other guests would be part of the family. The house and surroundings are very peaceful, but still practically in the middle of La Orotava. Views are great. Breakfast was good and – as everything in the house – esthetically served.

A beautiful property tucked away near the centre of La Orotava and easy to park the car. We took the top suite so we had our own terrace with views of the city and Mount Teide. It was worth the climb up the stairs to reach the apartment and was lovely coming back to the privacy of the terrace each day. The house is surrounded by beautiful gardens and the birds seemed to sing all day - it was wonderful. we love the song of the blackcap and they constantly delighted us. The bed was exceptionally comfortable. Breakfast was excellent. Conrad sent us a list of recommended restaurants and booked us into a couple which was also very useful.

nothing to dislike about this property !

The building itself was really lovely – beautifully furnished, spotless, clean, and comfortable. But the standout was the warm welcome from Mita who rustled up a meal from nowhere for us, and from Conrad who was charming and helpful. Made for a delightful stay. Highly recommended.

Very beautiful, old house Lovely breakfast with good cheeses, charcuterie and fresh fruits with yogurt. Excellent location. Huge, comfy bed. It's easy to park your car next to the house. Good Wi-fi. Drinkable tap water.

Probably because the mansion is old, our room smelled like granny's cottage, "mummon mökki". The cleaning lady didn't clean everything properly, there were hairs on the floor and dust on the bathroom deck.

Breakfast was beautiful. Everything you could want provided and served with a smile! There is a lovely heated pool. The historic town with Cafe's and restaurants is within easy walking distance though a car is useful to get around and explore the town of Puerto de la Cruz and beyond.

Nothing. It was all fab

Suites de Franchy is an exceptional property in an ideal location. The house, the rooms, the gardens and pool are all outstanding. The breakfast is beyond complete with tea, coffee, several different kinds of fruit, cereals, yogurts, jams, multiple cold cuts, cheeses, smoked salmon and various types of fresh bread. However what makes this all around incredible experience exceptional is the owners and the staff that are kind, courteous and will treat you like royalty. I could not recommend this place more highly. Hands down the best stay during my month in Tenerife!

You smell the authenticity when you enter the inside of the property. In this authentic accommodation experience, you feel like you’re the part of the family, thanks to great, kind and friendly owners.

It is very close to the center of La orotava, so it provides easy access to every part of La orotava on foot.

A truly amazing place to stay owned by a charming family with history and traditions. You feel like a dear guest. The breakfast is great, the rooms and the common areas are elegantly decorated and impeccably clean.

we didn’t actually get there (had to cancel at very short notice because of Covid). It was too late to get a refund, but Conrado was as helpful as he possibly could be in writing a letter for the insurance company. And done with such a charm. ….

Everything! Very very occasionally when travelling you come across a gem of a place that is exceptional. This is one of those places. The house is beautiful, our room and views were stunning. The host Laura was in touch straight after booking, was very helpful and even gave us some great hiking routes. Oh and breakfast was yum. In fact we loved it here so much we stayed an extra night, and will definitely go back.

Nothing!