The room was spacious and the breakfast was complete and very good. The rooms are rustic, but that is because they are built like a ski lodge. They were clean and comfortable. Staff members at breakfast were great and helpful. The hotel is right across the street from the train station that goes to Zermatt which makes it very convenient for those that arrive by car and don't want to worry about parking outside of Zermatt or dealing with luggage inside of Zermatt. Though the real prize city is actually Zermatt - which provides access to the tram to see the Matterhorn and the better shopping, we would do it this way again because it was obvious how difficult it was to navigate parking and luggage within the city of Zermatt. The drive from Bern was beautiful and very interesting, including an unexpected ride on a train car to go through the mountain. There is no signage in English in Switzerland, so those that need it, should use a good navigation system that lets you know where you are and what is coming up. Still, we had no idea we had to drive onto a train and experience a 20+ minute ride through the mountain. (But it was very cool - just be prepared to pay the 35 Swiss Francs for the ride!) We went to Zurich on our return so we went a different route, but it was a similar experience. Beautiful countryside - but don't be in a hurry!

The parking in this hotel is a challenge. Of course, we never left the parking lot during our stay because we just took the train into Zermatt, so it was just the initial parking and the exit. The ramp is so steep that my low-horsepower rental car almost couldn't make it up the ramp which also included a very sharp turn that needed to be navigated while "getting a run" at going up the ramp. It was really the only negative part of this stay, but that is a small matter.

We have dinner at the facilities and it was really good as well as the breakfast. The service was outstanding. We had a problem with the starting engine of the car and they help a lot to find the right spot for the car and help us with all the process. Very profesional service. Location of the Hotel is perfect to go skiing at Zermatt.

The bathroom are a little bit out of fashion but very clean and excelent shower.

This review is written by an Indian 🇮🇳 traveler who visited the facility with the family. - Location is just 3 minutes walk from Tasch railway station and 12 minutes by train from Zermatt railway station. - Property is old but well maintained and room size is big compare to new hotels. - Nice view from the balcony. - Value for money. - Good breakfast.

Reception is not available after 7 pm. - Balcony is common for 3 rooms which is not a problem but little strange.

Very nice and clean hotel. Comfortable beds and rooms overall. Nice breakfast with gluten-free alternative, I just missed the omelette. I would recommend to stay there. Very close to the train station.

Travel card for train is not included as in all other resorts, but as we understood, it's an full area issue of all hotels. The city should change that.

A great location directly opposite Tasch railway station so easy to find. Our room had a beautiful view of the mountains. Just stunning! The staff were helpful and friendly. Dined in and the meal was excellent. Shower/ bathroom quite small but functional and clean.

Pillows were very soft. Like something a little firmer.

The buffet for the breakfast was really good. The room was quiet and the hotel is very close to the station.

The staff at the reception could be a bit nicer, especially when we arrive there after a long journey. If a smile is too much asking, maybe just a simple welcome or a friendly look would be warmly appreciated.

The location is perfect, just cross a street for Tasch train to Zermatt and next to coop n restaurant. It will be prefect if check in counter is more friendly.

Breakfast was do limited, just cold cuts and bread n cheese..those who didn't eat raw things practically hv to just eat bread n drinks only.

This hotel was great! We liked the breakfast, beds were very comfortable, the room design was beautiful, staff was very friendly. Dinner at the restaurant was very tasty, special thanks to chief and the service lady. Location is great, just few minutes from Zermatt on a shuttle train. You can take a walk here as well in the evening and see the beautiful river.

We liked everything!

Yva was brilliant. She made us feel welcome from the moment we walked in. The room was clean and comfortable and quiet, despite being opposite the train station and on the main road. The food was good.

Shared balcony, but we were lucky to have quiet people staying next door.

Nice hotel just opposite of the Matterhorn Terminal station. Our room had a nice balcony with a view of the mountains. They have a nice restaurant at the front where we had dinner and it was nice. Breakfast was good. Nice and friendly staff. They have a underground parking as well.