Our stay was incredible. We had a bay view suite with incredible views across Ha Long. The room was beautiful, very spacious and had every amenity. We also enjoyed the spa and pools. Breakfast each day was very good too. Above all, the staff were exceptional. They were so kind, and did everything they possibly could to make our stay thoroughly enjoyable and celebratory. We had a fault with our shower which was fixed straight away. They also helped us make a reservation for lunch elsewhere in Ha Long. Remembered us and greeted us like old friends every time. It was a fantastic stay over Christmas and we loved it.

During the quiet season only one restaurant was open, and we recommended they change to serving lunch and dinner to where breakfast is also - better view and ambience.

Clean, big room, facilities and breakfast were good!

Most staff did not have little to no English (booking.com says all staff have English and Vietnamese). We had to use google translate everyday. Also the minimart was closed before the allocated time and I asked reception and they just said oh it’s closed, and it was not closing time. They just didn’t want to open it for us. It was rude.

Lovely bay view suit with comfortable beds and nice hot showers. Beautiful pool and views and yummy and varied breakfast. It really was nice but massive and emptyish (we considered this a plus!).

Many of the hotel restaurants are shut which is understandable as China are still in covid recovery which is having a knock on effect on the entire Halong area.

Facilities, although limited were very nice. Breakfast choices were quite extensive but by the time we arrived, the food was a little stale.

Somewhat limiter English. Facilities were limited to restaurants, pool and golf course. Was not advised that the golf course was having end of season maintenance. Greens punched and sanded and 2nd fairway unplayable. Caddy was very nice and helpful and her English was pretty good.

Spa Massage perfekt

Place is huge, October is quiet, facilities are really nice, views are amazing

Location is a little from Ha long and not much English .. not really a knock on the place though

The pool, breakfast and bed

Kid’s club opening time is too short and lack of facilities for kids. They should extend the opening hour, we supposed it open late but it was closed at 17:00. There was not many activities for children in the evening.

Beautiful resort with beautiful views. Spacious clean rooms and a very nice pool area. Enjoyed golf course as well.

More of a family resort with lots of little kids and the surrounding town was very quiet.

Absolutely everything about this place was fantastic. We had a room with a view onto the golf course, but could also see the view over the bay over to the far right. The pool area was amazing. We only wish we had more time there.

Incredible location and views, the outdoor pool is unique with views over the whole bay. Good breakfast and so many of the rooms have a bay view. Rooms are very spacious and staff were very helpful.

We used the scooter rental service which was very reasonably priced but the scooter was of lower quality/power than other hotels in Vietnam had provided.