De Vere Latimer Estate

The room was lovely, clean and we appreciated the fan as the weather was hot. Great atmosphere around the site. Pretty good place for a romantic break. Dinner and Lunch were both nice, very good food. The grounds are beautiful to explore with a loved one.

The food service was a bit on the slow side. Also, we were rudely kept waiting by bartender whilst she was making a cocktail when all we wanted to ask is if we could take the remainder of our dinner to the room. We ended up walking away after 5 minutes of waiting for her, quite embarrassing. The pool is nice but a bit small. No hot tub or sports facilities but we did know this when we booked. 1 or 2 staff need a bit of training on being nice.

The staff were great in trying to resolve issues I had. They ensured I had a bottom room with a patio for my toddler to run in and out of. The view from the room is stunning and the grounds themself are so quiet and peaceful. The room itself was very clean and well decorated.

Unfortunately the pool stopped working when we arrived - this was the very reason we booked! However it was back up and running the next day and the staff allowed me a very late check out (and partial refund) as a good will gesture. The pool itself though was very grimey and the changing rooms in need of a major renovation.

We loved the location, it was such a shame the weather was bad we couldn’t go for a walk. Our breakfast was really nice and staff in the restaurant were really helpful. I went for a swim and enjoyed it. The bar area was very comfortable.

Our shower in our bathroom the plug was blocked. The heating was so hot we had to open the window.

This place is gorgeous. It is well looked after and there is attention to detail in almost all aspects - even down to the Penhaligons signature Halfetti bathroom products. The rooms are well appointed, comfortable, well looked after and stylish - and very good value for money. The restaurant is nicely set out with a sort of orangerie in the middle to sit in as well if you wish. The food is lovely - a menu which feels like it’s been put together with some thought, freshly cooked and served beautifully and there’s a wine list that caters for most tastes. The pool and facilities were clean and pleasant - the gym is smallish but fine. Breakfast also good - and although a buffet with a wide range of stuff, I was able to order poached eggs. Staff all friendly and amenable - nothing seemed too much trouble. Just a really lovely stay - and I stay away a lot for work and rarely write reviews but felt compelled seeing its has a low number rating.

nothing

Location/Outside This is a wonderful pet-friendly hotel. The location was absolutely stunning and the grounds were immaculate - ideal for chilling out surrounded by nature and for dogs to explore. Interior/room The property is tastefully decorated and spotless throughout. Our room was pet-friendly (ground floor with balcony): they went above and beyond and gave us dog beds, bowls, and a small fridge for dog food. Although it was slightly small for us (we had two medium-sized dogs with us), it would be the right size for two people with one dog. It was a lovely room with a comfy bed. Food The buffet-style English breakfast (included in the price) is nice and the food at the bar and at the restaurant is excellent. There isn’t a massive choice, but that’s understandable when you prioritise quality over quantity. Facilities Gym and indoor heated swimming pool available for free of charge for all guests. I’m glad I took advantage of the pool! Staff All members of staff we came across (reception, restaurant, bar, room keeping) were exceptionally friendly, polite, and helpful (despite being understaffed)

Understaffed. Although there are two receptions in different parts of the building, only one was manned. At the desk, two receptionists: one off-duty and one available. We turned up at 3pm (check-in time) along with many others for a big party (120 people). It must have been stressful and overwhelming for the receptionist to deal with it all by herself. Another receptionist eventually arrived. Not sure if due to being understaffed, but little things like running out of ice on a Sat afternoon could be easily improved.

The hotel and grounds are stunning ! The receptionist welcomed us in a kind and friendly manner. The bedroom was spacious, clean and tidy with plenty of tea and coffee options. the bathroom was also spacious and the shower was powerful. Breakfast was superb, so many options we didn’t know where to start and everything we had was absolutely delicious !

We would have liked room service but it wasn’t an option and so we ordered at the bar and brought it back to our room ourselves. More information in the room would have been handy too, we couldn’t remember what time breakfast would be served.

The ground floor room had a private terrace with table and chairs and with views over the grounds and open country beyond. The 5'0" bed was comfortable. There was plenty of public space so that, even though there was a large wedding party on both days, we were able to enjoy our own drinks on the terrace bar area without being disturbed.

Ensuite was a little small, we would have preferred a dedicated shower rather than over the bath, and the extractor fan wasn't working so the small bathroom got very hot and steamy. The duvet was much too hot and heavy for this time of year.

stunning location and gtounds

The reception staff were rude and were unattentive, to the point I actually told them. rolling of eyes, looking us up and down, ignoring questions. The staff in the bar were more interested in having conversations than servicing awaiting paying customers

Room clean, quiet and comfortable. Breakfast choices very good. Staff in restaurant for breakfast, except chef, were very friendly and efficient.

Bathroom too small. Door almost touches basin when opened. Unable to move in bathroom. I am small so not suitable for large person. Breakfast chef(?) was most put out when I asked for plates as they had run out. Just grunted and walked away. He didn’t ensure supply of plates and everyone had to ask. He was giving death stare to someone in restaurant whole time I was there and was really scary. Not a pleasant way to enjoy breakfast. Arrived in dark and reception not well signposted.

Beautiful setting and house with wonderful facilities. Every single member of staff was helpful and client-focussed. We particularly enjoyed using the library to relax and enjoyed a wonderful walk around the grounds. Restaurant has a good atmosphere even when it was quiet. Food was delicious.

Breakfast was good but there were a number of things missing and did not get replenished regularly enough. It would be great if chef could do poached eggs/omelette on demand for a healthier breakfast. There were also no low fat versions of e.g. yoghurt.