Roebuck Inn

The staff are so friendly and willing to make your stay as comfortable as possible. The cooked breakfast orders were taken promptly and delivered quickly, we only had breakfast food at the hotel. The food was delicious and cooked well, not greasy at all. You get a continental breakfast and can also order a cooked breakfast. The restaurant was clean and comfortable. Staff are attentive. The bed was super comfortable, there's tea and coffee available in your room, with some small snacks. The room was very clean and comfortable. The shower was nice and warm. The hotel was very close to where my daughter lives in Stevenage, so location was perfect.

I didn't love the access to the reception, I struggle with my mobility and chronic pain and the steps were quite deep to access the main entrance of the hotel. So if you struggle with your mobility just be aware, that being said I did see a few doors at the back of the property which could be used instead.

lovely quiet room with a small hallway where the teathings were set up. Very nice bathroom with instant hot water and an excellent shower (in the bath). The sink taps were the old fashioned sort but the basin was large and had a proper oldfashioned plug. Bed was comfortable and the lighting pleasant and suitable. Nice large desk with plenty of sockets. The breakfast was good and served promptly and courteously The man at the desk was also very helpful. Parking was good and easy to access. I am hard put to fault anything.

I could not get used to the system for unlocking the door - both the outside and the room door. It took several attempts every time. There was no breakfast available on the second day of my stay although a TOby Carvery is actually within walking distance so this was not a major problem.

Check in went well and room was clean and adequate. Was very warm in the room but no control over the heating was available as its an old property. Windows open for 10 minutes solved that one. Staff were very helpful, especially Ali who called prior to arrival to check it was all OK and looked after us in the bar when we got back at night. Bed reasonably comfortable and room was relatively quiet despite being near a main road. So overall not a bad place. No complaints and I would recommend it for a short stay. Thought it was a little expensive for a room only at £85/night but for the area was comparatively cheap. Would stay again

Thought the room was a bit "dated" (although functionally was all good). Was noisy with window open in our room due to traffic noise on the Knebworth Road.... to be fair that would only apply to certain rooms

Friendly and efficient staff. Amazing historic building. Spacious very well appointed room, with loads of towels, tea and coffee making facilities. On site Indian restaurant excellent. Let down by old fashioned bathroom - fixed head shower and generally a bit tired. Unfortunately it was between 2 main roads so there was traffic noise especially in the morning and under the flight path for Luton? so again we were woken up by the noise. Quiet overnight.

see above

Last year,we had an overnight stay,and unfortunately we were unable to start our car on leaving. Lisa, a member of Roebuck Inn staff, gave us more than an hour of her own time to assist us in getting the car started.(A lift to a nearby shopping centre for jump leads, and using her car to get ours started) She wouldn't except payment. We had no hesitation in booking at this hotel again this year, as we were so impressed with the staff.

Lovely Homely environment, you get what you paid for and more at this hotel... Staff where extremely polite and the receptionist was exceptional and very professional... Food was great aswell.

Stiff window walls in room 202 atleast. but was not at all a issue for me but may have been for someone less persistent with it. Everything else I came across was amazing, very homely

A very warm welcome on arrival, quick check in. The room was exceptionally clean, and very comfortable beds. I had a meal here, and it was curry night. It was excellent, the service was very good. The hotel is huge, its very deceiving from the outside. I would definitely stay here again.

Nothing to dislike

I was going to Knebworth hall in the morning and the Roebuck is a short walk away. They let me leave my car in the car park the following day which meant I wasn’t stuck in the traffic jam leaving the event. The staff were really friendly, and the room was nice and clean

A great location. We had family room and a double room. Beds really comfortable and we slept well. shower pressure was good. Staff very welcoming and helpful. Overall a good stay.

Just looked a bit tired in places but very clean nonetheless

I liked that it was cosy and warm and was comfortable

Bathroom needs desperately to be upgraded. It was very hard to turn off the shower and taps. Shower constant drip caused soaking wet bathroom floor and wet carpet. Great shame as I enjoyed staying there.