Moxy NYC Chelsea

The location was perfect.

The constant fire alarm was really annoying. Having a good sleep when you’re exploring a city all day is pretty crucial.

This hotel was the best hotel my wife and I have ever stayed at! We messaged the hotel ahead of time to let them know we wanted a room with a view because it was our anniversary trip to NYC. They exceeded that by giving us a skyline view on the 28th floor and even laid out roses, candle lights, had romantic music playing on the tv, and had towel swans in the shape of a heart. The fleur room at the top has 360 views of the city with great music and themes. It’s a 20 minute walk from Times Square so you are close but far enough from all the commotion. The cafe at the ground level was really good each morning as well. The staff is absolutely amazing and will make you feel exceptionally welcome. Also, there is a 7/11 just down the block to get everything you need. If you’re visiting NYC then Moxy Chelsea is the place to stay!

Room 2405 location was perfect, love the floor to ceiling windows and view. Bed was very comfortable and clean. I wish there was a mini fridge, storage is minimal but appreciated the modern look. I really loved the $30 daily credit to use at downstairs coffee shop the staff is great and treats in case are delicious. Location of hotel is great with a lot of good dining options nearby. In their website hotel states there is no daily housekeeping unless requested but that is not the case we had daily house cleaning without asking which I appreciate,afterall when on vacation and paying for a hotel I like having my room cleaned.

a mini fridge would be really nice to have in room, but otherwise we enjoyed our stay very much

The room was small but nice, and the view was good too. The decor was creative and smart. I liked how in the tile, they spelled "Wander" in the bathroom and "Lust" in the shower. That was cute. The bed was very comfortable, and the water pressure was terrific. I didn't get to see the rooftop bar, but I heard it was nice. When I return next year, I will go see it. The gym was not brag-able, but it was good enough... and clean.

They operate from a European style with only a comforter on the bed. Being athletic and hot natured, I called for a flat sheet which I slept under, and the problem was solved. It would be nice to have a luggage stand because the under-bed storage is not enough for more than a two-night stay. Oh, two $5 bottles of water prominently displayed when I arrived was silly. Come on... for the price guests pay to stay there, just give away the water.

Easy to get everywhere we needed to. Friendly informative team Great bar/café Amazing views

$30 added to my bill every day and described as $30 complimentary spend at the cafe. I felt obliged to use the cafe to spend it. This should have been an option not a requirement and was not advertised prior to my arrival. The neighbourhood was not great if you turned right out of the hotel. Lot of scaffolding hiding folk who were a bit intimidating/drinking/high/collapsed. Absolutely brilliant location if you turned left straight onto 6th ave.

I ended up having a room with two queen beds at the 33rd floor. Views were amazing. It was nice to have a rooftop bar available. Beds were very comfortable.

Price and booking experience were not that transparent, there was a 30 dollars extra per day (credit to be used for breakfast) that was not clear whether was paid with the original booking or not, and they were trying to charge my card as a guarantee for these extra costs but without telling it in advance. This was a bit messy.

Room view, cleanliness, design, location

No complementary

The location is excellent, it was particularly convenient for what we needed it for, but in general it's a great base to explore the city. I liked having a city view from the room. It gets very lively in the evenings, which we sadly didn't partake in. But seems like it would be a great place for an evening drink! And amazingly you can't hear any of it from the rooms.

The rooms are tiny, with no closet space. Although that is to be expected in a city like New York. The sealant was hanging off our shower cubicle, and water ran into the toilet after showering. They also didn't seem to vacuum or sweep the floor during house keeping, which ended up being pretty dirty. It's been particularly bad for us coming from the UK due to the £ being so bad, but it's very expensive for what it is. And then you get a "resort fee" added on. So it ends up being pretty overpriced! The staff in the coffee shop downstairs are pretty unfriendly.

The location is great. The style and design are nice. The common areas on the 2nd floor are really nice.

The rooms are small for two people. There are no closets. If you plan to do any work during your stay don't. The tiny 'murphy-bed' type desk that folds down from the wall is too small and the children's size chair provided is horribly uncomfortable to sit in for any length of time. Also, the rooftop lounge is nice but is almost impossible to visit. There are no accommodations made for guests of the hotel and the door men have terrible attitudes towards anyone inquiring as to how to be granted permission to visit the space. Reservations are hard to come by and when offered, require a $600 minimum. Ridiculous.

The ground floor cafe was convenient and the free coffee also welcome in the mornings. Although small the rooms were perfectly kitted out. The level 2 lounge space had a nice vibe and great for a night cap.

It was a shame that the lounge bar was closed on Sundays and Mondays but really glad the ground floor cafe doubled up as a bar in the evening. Also a shame that the roof top bar is a separately owned club, it would have been good as a hotel guest to be able to enjoy a drink there without having to queue on the street with walk-ups.