Very beautifully situated hotel overlooking the lake and surrounding volcanos. The restaurant is pretty good and has nice seating overlooking the pool(s) and the property. There are lots of locals selling handmade goods outside for cheap prices, which I really liked. Its also very easy to get to Pana from here from where you can take the public lanchas to the surrounding villages. The room was very comfortable with a really nice balcony from which you could see the lake. We also liked that breakfast was included (continental) and the thermal bath of the hotel below the pool.

I think that the prices are relatively high for middle class hotels in general in Guatemala (Ive had much cheaper ones in the U.S for example).

An oasis of calm with a stunning view, in a small local village with access to the dock to do easy boat tours around the lake. Kudos to the chef- all meals we ate were delicious and beautifully presented. Staff were friendly, helpful and attentive. Only complaint would be that not all rooms ( we travelled with family so occupied more than one room) had a fan, despite it being February, it was very warm inside. Maybe this aspect could be made clearer when booking the room. They were able to arrange a comfortable and safe transfer from Guatemala City - tip do this through a direct what’s app message with the main hotel chain who run this hotel if you do not speak Spanish.

Fans in all the rooms should be provided. Otherwise, nothing else. Enjoyed our stay. Thank you.

This hotel is really beautiful. It's location just off of the lake, yet a few steps from a very interesting Mayan town square is incredible. And the volcano views!!! I thought the restaurant was very good. Excellent service and very nicely presented. You're going to pay a little more, but you get the convenience of not having to leave the hotel. Breakfast was great! I will be back.

No complaints.

The hotel is so beautiful. The grounds are full of flowers and plants, lovely hanging lights in the evening. The rooms and restaurant are colourful, pristine, and overall a wonderfully decorated space. Both pools were great, the hot springs pool was a nice surprise. The view from every balcony is incredible. Located in Santa Catarina means it is away from the busyness of Pana. Santa Catarina is a quiet town almost exclusively full of locals. However you can find locally made crafts by artisans in the co-op, you can walk the waterfront path to the natural hot springs on the lake, hike up to the mirador, and if you decide you want a night on the town, you can very easily get a tuk tuk to Pana at all hours. Both the staff at the hotel and the locals in town were incredibly kind and friendly.

Beautiful grounds, great view of the lake and the volcanoes. We had several breakfasts, one dinner, and some cocktails at the restaurant. The quality was good and the staff very attentive. The natural thermal pool was a big bonus! They drain it at night and refill it each morning, so it was always crystal clear.

There are not many dining options in the little town of Santa Caterina. But it is easy to get to and from Panajachel via tuk tuk. Or in the daytime, colectivos run frequently. They are pick-up trucks, just hop in the back and pay the driver when you get off.

I had asked for room on higher floor and they did not accommodate. Room had spiders in it when we arrived. No phone in room to contact reception so if you need anything you have to physically walk there. was missing a bath floor towel one day and even when my husband asked while I was in the shower it was not delivered till I went and asked again myself after. New Years Eve they blasted music till 1 a.m. even though there was no one there to dance and we had to be up at 4 a.m. for our flight home.

Friendly staff, good breakfast. Hotel is close to the dock. Has a heated pool.

Amazingly beautiful location in Santa Catarina Palopo on Lake Atitlan next to the lanchas. We had a wonderful room with a fabulous view of the lake. There is parking at the hotel. The bar and restaurant service and food/drinks were excellent. Breakfast was excellent. If you are driving yourself to the hotel, the views from drive to the hotel from Panajachel are beautiful, but don't get too distracted with the views as the narrowness of the road will test your driving skills. :-)

Nothing

Pretty garden, big cold pool (for me the temperature was great, very refreshing) and a smaller warm one. The stuff is nice, breakfast was delicious. The room was specious, big bathroom. We had a lovely balcony with the pool and lake view. Overall, I loved it!

It might get a bit loud in the evening (from the restaurant), but I would not expect soundproof amenities in building like this. The restaurant closes at 10pm anyways. It did not bother my sleep at all.

The room was large and clean and had a balcony with a view of the volcanoes. The pool and hot spring were both cleaned regularly and were lovely to relax in. They provide pool towels in the room. The menu was quite limited in terms of local food, but the food was decent and not overly expensive. The staff were nice and kindly helped me out when my pre-booked tuc tuc didn't arrive.

The pool only opens at 9am, which is quite late especially during the rainy season when it can rain all afternoon. The location was a bit awkward - it's a beautiful town but during low season/public holiday, it was nearly impossible to get a tuc tuc from Santa Catarina to Panajachel because there was no one around. The tuc tuc drivers also repeatedly try and overcharge you.