Vincci Selección La Plantación del Sur

Overall the hotel was really nice, especially the pool and spa looked great. Reception was very professional. Housekeeping was amazing, very good service from them! It was a really enjoyable holiday and the views are indeed amazing. I would recommend for families or elderly people going, not couples or young people.

Some of the workers there didn’t think I spoke Spanish and I was surprised to see them being rude in Spanish in front of me or even talk about me while I was in front of them, especially the workers at the pool. Also, the food is not the most amazing for pool, room service or breakfast. Location is not amazing if you want to do stuff, we had to take a cab everywhere.

The staff is amazing, so are the rooms, the little attentions... The buffet/ half board was worth it. We came here for our honeymoon and the staff took note of it. We arrived to our room which was romantically decorated, with a bottle of champagne and some fruits. Every evening they came to get our beds ready and left some chocolate. Everything was truly amazing!

People around the pool were eude and will kept chairs even if they're not there for hours. There's a policy for the pool beds of 1 hour, but it's not enforced enough. Other than that we have nothing to say!

Food good selection, TV in room very small but got English channels, pools very good.

Due to covid many of the usual extras were missing. You had to ask for everything - even a toilet brush! No tea and coffee facilities in the room, no dressing gowns or slippers, etc., You could obtain these things but it meant phoning to reception all the time. We needed a blanket and that too had to be requested. Everything in the hotel was stripped back due to covid. This is not the hotel's fault but I think it should be explained at reception and guests asked what they would like in their room.

I booked this resort for my brother and his family. I'm sharing his feedback from his recent experience. My brother and family were overjoyed with the spacious room, with luxury facilities. It was clean and boasted a gorgeous view overlooking the pools and a stunning sea view. Breakfast was of an excellent standard, with plenty of healthy options. There were numerous pools to choose from to satisfy both adults and children. The staff went above and beyond to make sure that my family's stay was a pleasant one. The staff even surprised my brother with a bottle of bubbles, a greeting card, and a generous slice of yummy chocolate cake to celebrate my brother's birthday. I'm so grateful that I chose this hotel and resort. My family left feeling joyfully satisfied and well taken care of. Thank you!

Chillout area for breakfast, good variety of food. Helpful receptionist.

I asked in advance for a double bed and I received a twin room, altough the hotel was not at full capacity when we arrived. Uncomfortable pillows. Limited options at pool bar menu, with high prices. Promoting "sustainable environment", housekeeping was changing the towels daily, knocking at the door even three times a day, quite disturbing. The music level in the evenings was above relaxing limits. No water supply in the room.

Good selection at breakfast, the room was clean and spacious

booked our last night in restaraunt thro the app they keep telling you to use, when we arrived was told we did not have a booking and was made to feel like liars. Told us the restaraunt was full and no tables available. Funny how when they realised the mistake was thiers a table was available, but who wants to dine in a place where 5 minutes earlier they made us feel so unwelcome. Not 5 star treatment

the buffet was very good, and we liked the changes each day, i.e additions to breakfast so it wasn't always the same. However, the choice available for breakfast and dinner was excellent.

The Fish restaurant was disappointing. The waiter was really nice and keen to please but clearly completely untrained. He forgot drinks, had no idea which fish was for each of us, or what each fish dish was. He went back and forth to the kitchen with our two main course plates, and brought the chef out, who explained which was which but by then the dishes were cold and had been back and forth to the kitchen. For the price we expected much better service. However, we felt this was a one-off because everything else was brilliant.

The hotel offers an amazing pool area with lush plantation, various pools (hot & cold), comfy sun beds & waiter service. Everything & everywhere is very comfortable and not over crowded. The staff are ALL friendly & very considerate. A very, very clean hotel throughput and a good standard of food in the restaurants with a different themes every day in the buffet restaurant.

Whilst the lunch restaurant was very nice indeed, it would of been good to have one or two smaller, simple dishes available for someone wanting just a light bite at lunch (like a ham/cheese toastie). Most meals were quite large and we felt we were wasting food at lunchtime because they were too big. Also, the views are really wonderful from the hotel but that is because it’s at the top of a hill (ok for us, but some people would struggle to pop out for a walk). More info about the local area and sightseeing trips out would of been nice in the reception area - but a minor thing and not to detract from a really very well run and lovely hotel with all main requirements for a great holiday getting a 10 out of 10

Really lovely hotel with great staff who are super helpful. The facilities were great - several pools, a spa and live music each evening. The room is exactly as shown in the pictures, very spacious and the bed was huge. Superb sea view from the room also. Great location, very easy to walk to the closest beach (Playa del Duque) and Costa Adeje Beach is not far also. Breakfast was excellent with lots of hot and cold options. Will definitely be back.

There were some stains on the pillow cases - only negative point and easy enough to get this changed.

The pool area is nice and well maintained. The hotel has underground parking with a free charging station available and 4 other paid stations. The hotel is overall clean, with big rooms and the staff is super nice and helpful. Our room had seaside view and balcony, so we could see some amazing sunsets right from our balcony.

The food is generally pretty bad or at most average. That is especially the case for breakfast, the pool restaurant and the Night & Grill restaurant. The Night & Fish restaurant is a bit better.