Hotel MX Roma

The location is great.

It is more of a hostel style and I lived on the first floor which got quite noisy at night.

The room was pretty clean. The location IS PERFECT !

The staff told us to lower our voices at 10pm in the lobby. We are adults, we were speaking in a moderate level. Then, in a second, the night guard asked us again to lower more the voice. I got mad and I told him that in the hotel policy do not required any silent after 10pm. It does says: “We do not guarantee noise free hotel.” They start telling us that a lady was complaining about us, and we never saw a lady or even heard a call from a guest room complaining about anything, just lies. They never did not know how to respond accordingly to their policy. They never told us anything again in the stay after that night. The cooler for the beer is damaged, everything is HOT AS HELL, and they do still sell that.

Location is great, right in the heart of Roma and walkable to so many great bars, restaurants, shops, parks, museums, etc. Wifi was strong which was good because I had to work the Friday I was there and there was a work space in the room and also the common areas which is great these days with people working remotely more often. Free breakfast was nice. Staff were pleasant. Rooms were clean and bed and pillows were comfy.

The buffet was slightly chaotic in the morning. I think there was a large group when we were there and they didn’t clean up their dishes after they left the table (which I believe is common sense but apparently not to everyone), so some of the tables were dirty when we got down to the buffet before staff had a chance to clean. Food was standard but we were appreciative to have the option, as eating out for every meal in Roma can get pricey.

Location is perfect, nice style and spacious room, air conditioning, clean bed, safety deposit box, storage room for early arrival and departure. Breakfast is alright too.

My shower took 15 min to warm up. At first I thought I didn't have hot water, but since I was at the end of the hall, apparently it was harder to get the hot water there. Some of the staff were really helpful and some other were just standing there when asked questions, not knowing answers and always refering me to the same two guys. I am fluent in both English and Spanish so language was not an issue.

Fairly modern, compact but perfect for a quick city trip and a place to lay your head at night. Comfy beds Breakfast is satisfactory, nachos refried beans and eggs, couple of cereals and some ham and cheese and fruit. Random concoction but will fill a gap in the morning! Location is fantastic and a cute roof terrace for easy casual evenings

Gym opens very late at 9am so didn’t use, probably could access sooner as there was no door but didn’t want to disturb anyone. Shower/bathroom a bit sad looking and dingy and the water flow was poor

It was a really comfy room, the bed was the best; very good hot showers too! Also the breakfast was better than I expected (thought there would be no hot food). Good terrace too! Location was literally perfect, we couldn't have imagined a better location - supermarket around the corner, streetfood right when you step out etc!

In our room there was no window. Also if someone talked in the corridor, it could be heard well.

Cute design. Good breakfast, including yogurt, fruit, cereal, in addition to the usual Mexican fare. Roof terrace. Easy in-room safe. Staff calls taxis for whenever you need and they were always on time. Good wifi. Comfortable beds. Strong a/c.

Slightly cheap construction, plywood looks cool but also slightly hostel vibe. Some things could have used better maintenance, like shower drain, couple of outlets were loose. No windows that opened, all were frosted (presumably looked out onto air shaft) but the a/c unit worked great. Not perfect, but also great for the price, given the perfect location and cute design. would stay again.

The hotel was in a great location, close to great restaurants/food stalls/supermarket. Roma itself was a lovely area and we were very comfortable there.

The soundproofing of the room wasn't the best, definitely not an issue for me, but my girlfriend sometimes found it difficult to sleep. The hotel wasn't noisy but sometimes the other guests could slam doors/talk loudly just outside the room. She still enjoyed our stay as well though!

Great location in the middle of a great neighborhood. Friendly and helpful staff. Hot breakfast provided.

We we're booked and charged for a suite even though our registration was for a regular one bedroom. One of the bathrooms in the suite reeked of mildew. We had to keep the door shut and the bathroom fan on at all times, so that the rest of the room would not smell like mildew. Other than that, everything was great!

We booked a family room, it had 2 separate bedrooms which was great, travelling with 2 adults and a 4 year old. Great location, in the middle of Roma Norte. Funky modern design.

Would liked to have more towels; booked for 2 adults and a child, it was a 4-person room, only got 2 towels. Asked for more and got them, problem solved.