Location was pretty good, was about a 7min walk to Kawaguchiko station (but does seem like forever if you have big/lots of heavy luggage). The pathway to walk there can be pretty narrow & has lots of grooves on the ground which makes it harder to handle suitcases, so just take note! In the same regard, if you book the quadruple room, there's 2, 1 on the 1st floor, and another on the 2nd floor. Staff was so kind & actually lifted our bags upstairs for us, and explained the upstairs room is better since its quieter. He also let us check-in really early! The official check-in time is 4pm but i arrived around 12:45pm & we completed the check-in process quickly in the room. Check out is also very simple, if you have prepaid everything already, you can just leave anytime before 10am. But since we required assistance with our luggage we still let the staff know. Staff is also super helpful, we asked him about the shibazakura festival & he even called the organisers to confirm some details etc. He communicated via the chat in the booking.com app & his english was pretty good! He also provides maps & information about surrounding attractions & restaurants etc which was a pleasant surprise. The room itself is very spacious, and the decor is very chic yet homely. The bathroom has both a bath & an area for you to shower in. They also provided a mirror, stool & bucket to experience how Japanese people usually bathe. Has a microwave, sink area, utensils & crockery, 2 large bins, and an area to hang clothes & place bags. We stayed for 3 nights, and since they don't service the rooms, they provided 3 day's worth of towels & amenities etc. From the balcony & front of the accommodation you can see mount fuji on clear days! Its also fairly close to familymart convenience store & a 24hr pharmacy. There's a laundry service available but we didn't use it so not sure how it works/ how good it is.

Although it was quieter being upstairs, on our final night there were some guests on the same floor that were a bit noisy and were moving around a fair bit which we could hear very clearly. The upstairs quadruple room is also located right next to the roadside so when trucks go by, you can hear & feel the vibrations quite clearly. That being said, they do provide earplugs which was an absolute life saver for me since i'm a light sleeper. Small feedback would be to put a full length mirror or another mirror in the room somewhere. If there were 4 girls staying in the room, it would take hours for everyone to get ready with just the 2 small mirrors in the bathroom haha Another small thing is that the fridge doesn't have a freezer section! So make sure not to buy too much icecream!

A huge studio apartment which is rare to find in japan! Being able to see Mt fuji at the end of the street is mesmerising. Great location in a quiet spot where you can easily walk or cycle to main parts of the area! The hosts were incredibly welcoming and attention to detail orientated. They easily put two beds together so we could have a queen bed!

The fridge constantly made an awfully lound noise we had to switch it off over night however I'm sure if we had raised it whilst we were there the hosts would have addressed the issue! A toaster also would've been great!

Excellent location, 5 mins walk from Kawaguchiko Station. The lovely hosts are extremely friendly and accommodating, they even had our room ready for an earlier check-in. Our room's decor was beautiful and tasteful, spotless and comfortable, every little detail for the guest had been thought of. Our ground floor room had a delightful little balcony and the street it opened onto is quiet. There is a convenience store between the hotel and the Station. Mt Fuji was not visible from our room but we only had to step outside the front door and look left and there it was so there were plenty of photo opportunities right at the doorstep! A lovely hotel in a lovely town.

Nothing, it was perfect.

We were warmly welcomed and things explained during check in. Provided with maps and the loop bus timetable. The room was very clean and comfortable. The beds weren't rock hard which was lovely, we had a really good sleep. Had a microwave, fridge and free washer/dryer /detergent out the back door area. 7 min walk to the station, smoother walking on RHS of road to avoid drains etc. Handy familymart near by. Suitcases were held for us after checkout and Fuji can be seen just around the corner. Red loop bus handy. Catch it from the station, you can use your ic card or buy a 2 day pass for 1700 yen. We used our ic card, enter in middle and swipe thena swipe again at front as you get off. Great stay.

Nothing. There were stairs however our suitcase was taken up for us. You could request lower rooms if mobility issues. No view from room as frosted glass but it didn't matter at all.

Delightful owner and staff who welcomed us and were most happy to allow checkin earlier than stated. The room was perfect and spacious for a family of three adults with a kitchenette corner with fridge and microwave . Ample tea and coffee provided plus bottled water. Also a very useful table, chairs and sofa. The view of Mount Fuji from just outside the entrance is excellent although bizarrely many people like to take selfies in front of a mini market on the road to the station. If you are travelling by rail or coach make sure you have booked your ticket. I got up at 6.15 to queue for the 7 o clock opening at the rail station . All rail tickets sold but managed to get coach tickets to Shibuya( Tokyo) for a 11.30 departure. Suggest walking to the nearby lake and taking the ropeway for the sunset view of Fuji then walk back down the path, narrow and steep in places but great to walk through the woodland with occasional beautiful views of the sacred mountain. We spent less than 24 hrs here but so enjoyed the experience aided by this great place to stay.

Nothing

This is a really lovely room for a family. We have two sons and we loved it. Coffee and tea. Kettle and a microwave. Really comfortable table setting. Super clean. Pyjamas 🤗 Our host was lovely and took the time to suggest restaurants for us. We were there to walk up Mt Fuji and we were also assisted to book a car to get us to the starting point. I couldn’t recommend this lovely little hotel more highly. It’s was also lovely that we could see Fuji-san from the window :)

The room was large and comfortable for a family of 3. Everything was clean and arranged neatly. The furnishings were comfy and of decent quality. Free parking is available. About a 10mins walk to the station, with luggages for family of 3. The staff were friendly, kind and helpful. Recommended if you're visiting Kawaguchiko.

Water heater is finicky as it's a gas heater. But that's my personal preference. It works well nonetheless.

JINYA was a VERY nice accommodation. It's a short walk from the Kawaguchiko train station. From the station to JINYA, there are several restaurants and convenience stores so it makes it a very good spot. The staff was VERY friendly and walked us through check-in. They held our bags for us on check out day for nearly 8 hours, no problem. The 4 bedroom was very spacious and comfortable. The toilet and shower room are separate so it makes it easy to share with multiple people.

Staff were very friendly and helpful, and gave us an early check in to the room. Restaurants in the area generally close quite early (5-7pm) and it was good that there was a microwave, some cutleries and utensils in the room as we bought some food from the nearby convenience store instead for dinner. Thankful to the staff for helping to keep our bags after check out while we toured the kawaguchiko area before our ride back to tokyo.

Water heater was a bit hard to use

While there is no food provided on site, there is a little kitchenette and table to eat at with a fridge. Lots to eat in the area and the room was very clean and comfortable with good amenities. A very welcoming and helpful host. Amazing to step out the front door and see Mt Fuji! A short walk from the station and the lake itself! We loved staying there and would recommend it.

We had three single beds, and would have preferred just a double but it was not the end of the world!