real ryokan operation, good breakfast and it’s located in front of the lake and near the rope way. the shuttle bus will operate during 8-10 am only from/to Kawaguchiko Sta. to the hotel so pls schedule your time. the staff tried to help you in English but not good enough.

you have to pay 150Y / head even you haven’t used the onsen. Thus just used it. Currently they are renovating so you will see the structure over your window view.

Friendly staff although limited/no English (and no Japanese on our part). Nice location opposite the lake. Appreciated the free shuttle to/from station and hotel.

Seemed to be a mix up with our booking and they didn't seem to be able to find our reservation. We were then put into a 'very small' room (their words) - so extremely small and didn't even fit the two futons side by side. Nowhere to sit that wasn't the floor, which wasn't great for someone with limited mobility/ability to get up from the floor. When asking the next day (after seeing a room being cleaned that had armchairs not at floor level), and as the hotel had emptied of other guests a bit we were able to move to a larger more suitable room. We lost our lake view though and were over a carpark where we couldn't open the window as people smoked beneath.

Yes dinner and breakfast Japanese style was perfect and unique experience

I booked two room, for three beds , unfortunatetly it'' o e room is facing the other wall if building. My room is facing lake it was very nice..., but when I asked to change the other room to facing lake as well, their request additional 2000 Yen for each guest, so it's 6000 yen. Is it going to be only 2000 yen if the guest only one ? Looks like price is not depent on room side...🙂

I loved the onsen and the traditional feel of the ryokan. We stayed one night and, at lest for our stay, they switched the sides for the male and female onsen so I was able to enjoy both sides. One side has a small stone outdoor area that has a very beautiful view. Paired with a cold morning the water and view are perfect. The hotel was also within walking distance of the lake and a tram that goes up the mountain nearby of an incredible view of Mt. Fuji. There is also a convenience store right next to the hotel for late night snacks and toiletries if you need.

I liked everything. Would definitely come back.

My friend and I were able to walk to the facility on foot with our suitcases. Sure, it’s cold since we’re traveling in February. We didn’t utilize the free shuttle until we were checking out and going back to Kawaguchiko station. The public bathhouse was great! We had it to ourselves twice in a row which was nice.

Our room was a bit dusty and the shower head in the bathroom sucks! I took full advantage of the public hot bath because it was better.

Great Location, spacious room, delicious breakfast, The cleanliness of Pulblic Bath but it quite old

There is just hot boiled water in the kattle and there's nothing else in the room, need some bags of tea or coffee, or coffee machine, No welcome drink or thinngs, The restuarant close too early at 6pm.before we arrived, overall the hotel is quite old but clean.

The Location , the staff were friendly , Japanese style room spacious and good amenities provided , futon bed were comfortable, free shuttle service from and to the hotel .

We paid online for the one night stay and when we checked in they asked to pay for the hot bath even though we told we won’t use that , kind of strange

The room is wider than I expected from picture. View from window is the Kawaguchiko lake and make me relax. The location is excellent. I can walk from train station and walk to bus station. There are many restaurants around there. The staff was nice and helpful. They can suggest me many things and help call the taxi for me. Breakfast is so good!

Nothing.

The front desk staff were all friendly and helpful for our questions and needs. The room itself was very spacious and had alot of amenities. The showers were warm and was very relaxing after a whole day of running around Lake Kawaguchiko. One of the key highlights was the proximity to the bus stop / Lawson / Kawaguchiko station.

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The hotel is located right next to the lake, nearby to the mt fuji panoramic ropeway which lead you to the top of tenjozan park with a great view of mt fuji. The room is spacious and clean. Shower is a bit small, but it is just the right size for us. The traditional japanese breakfast is great, we love it. Didn't booked for the dinner so no comment.