The breakfast was excellent with lots of fresh fruit and salads, Japanese dishes and Western dishes. The location was easy to walk to and from eateries and sights. The plastic-free amenities and the aluminum can of water instead of plastic was all fantastic. The beds were comfortable and the rooms were quiet despite being next to a train line. The onsen was nice and the shampoo, body soap, conditioner in reusables all great quality.

More plantbased options for breakfast would be great (oatmilk, soymilk and a veggie burger for example). I would love to see some high-quality face cream in the womens onsen for after the bath.

i like the whole interior and location and also there's a handyman that pulled out the broken pin stucked on my friends mobile phone... very helpful

very disappointed that the hotel lack first aid material like BLOOD PRESSURE monitor, one of my friend suffered high blood pressure after bathing from hotel onsen, we asked the reception for the monitor but sadly they do not have, good thing the hotel nearby have one that we were able to borrow ... what if something happened? Who will be responsible? the reception didn't even bother to care :( Hope you do something about this

The private onsen and breakfast which had hide beef curry and high grade Japanese rice

That the bathroom had no bathtub where you can use your own salts to soak . The onsen is not mineral based.

Clean, nice size room. Staff helpful, easy check in. The roof top Onsen was just wonderful. Short walk to the village the staff provided us with a map.

I cannot comment on the bar and restaurant as we did not use these services.

The hotels was opened in December 2022. Everything is new and the decoration of the hotel is beautiful. A lot of of wood in decoration and gives you a sense of relaxation and Zen feeling. Huge varieties in breakfast option. Excellent good location. Literally turn right when you come out of bus terminal or JR train station. I highly recommend this hotel to anyone who planning a trip to Takayama.

They charge 1900 for private Onsen.

location was fabulous - short walk from train station - easy to do with luggage rooms were spacious - including the bathroom hotel was new and very nicely decorated hotel staff was extremely helpful

I loved all the indigenous wood art works used all over the hotel. The colour scheme and aesthetics were superb. Loved the outdoor public bath!

Nothing, everything was absolutely perfect

This is a beautiful hotel located very close to transport and the main sites. The room itself was simply beautiful and had a cosy and intimate feel. Everything was spotlessly clean. We appreciated the sustainability efforts with the minimal use of disposable plastics in the room - glass bottles of water was supplied, and amenities were wrapped in paper. We had the buffet breakfast, which was delicious and plentiful. We also paid to use the private onsen, and it was worth every dollar. Highly recommend adding this experience to your stay. The location is very close to the main train station and the bus centre, so it was very easy to get around. It was also a quick walk to the main tourist sites. Overall, we loved our stay and will definitely stay at the Mercure Takayama again if we're lucky enough to visit Takayama again in the future.

It would have been good if front desk staff offered to help with dinner bookings at various restaurants in town during the stay. We probably should have researched and book places ourselves ahead of time, but we it was hard to know where to go. A lot of places were booked out when we went, but we still found plenty of places offering delicious local cuisine.

Location near train and bus station. Breakfast menu was excellent. Friendly and helpful staff Room amenities was very good.

None

Close to the JR station. The room looks just like the pictures.

Sits along the railway and might hear the trains passing by.